Dublin Toyota

My 2006 Corolla has been having serious issues for last 4 years. Larry Tate, Customer Service Manager, has done an exceptional job in taking ownership of the issues I have faced with my car. Under his leader years. Larry Tate, Customer Service Manager, has done an exceptional job in taking ownership of the issues I have faced with my car. Under his leadership, Dublin Toyota will certainly climb newer heights. Dwayne Kinsley, Service Manager, took a personal interest in my car's issues and gave me the car back only when he was fully satisfied that all the issues I was dealing with were history now. Louis Lanza, Asst. Service Manager, kept me updated every day on the status of my car and stayed on top of business. Even on his day off, he came to work to check on the status of my car and kept me informed. I appreciate all of your hard work. Its put a smile back on my face, and has reinstated my faith in the Dublin Dealership. More

Dublin Toyota has always been very friendly and efficient. Took my car in to fix an oil leak and they found problem and fixed it immediately. Louis was friendly, told me what had to be done and c efficient. Took my car in to fix an oil leak and they found problem and fixed it immediately. Louis was friendly, told me what had to be done and called when it was ready. All emplyees were very friendly and helpful. More

I purchased my 2005 Sequoia from Dublin Toyota and have been taking it to their service department for regular maintenance and other needs. I have also purchased tires twice from them. We've always had g been taking it to their service department for regular maintenance and other needs. I have also purchased tires twice from them. We've always had good service especially from Eli Hayes. So now we just make our service appointments on their websites and request for Eli to be our service adviser. Eli is professional and courteous. We trust to have our vehicle serviced there. More

I took my car a few days ago for its first service after a quite pleasant buying experience last December at the same dealership. Upon arriving I was immediately greeted by Louis Lanza who made me feel very a quite pleasant buying experience last December at the same dealership. Upon arriving I was immediately greeted by Louis Lanza who made me feel very comfortable and at ease by giving me a clear and comprehensive explanation of what they will do during this first visit. Because of the late hour drop off I was told and expected a 2 to 3 hour wait but was delighted to see Louis Lanza approach me an hour and 45 minutes later with the key of my newly serviced and shinny washed car. It was quick, efficiently and professionally done and I couldn't have been more pleased with my first entire experience at Dublin Toyota Scion. To top if off, right before driving away, I remembered that some paint had splashed on the rear of my car while parked in my garage. Louis didn't hesitate and drove it immediately to the detailing area and had most of the paint removed. He assured me that during my next visit they'll have more time to completely clean it all using a special tool, all at no cost. This additional customized service done out of pure kindness clearly demonstrate the highest level of customer service any one expects but rarely meets nowadays. This dealership has won my trust and loyalty for their high quality work and willingness to put their customers' satisfaction first ... Thank you Louis. More

I have never owed a Toyota before and am so impressed with this dealership. They have been so helpful in every way. Mr. Eric Davidson was my advisor who made my first trip to Toyota service very easy. He with this dealership. They have been so helpful in every way. Mr. Eric Davidson was my advisor who made my first trip to Toyota service very easy. He was very polite and a pleasure to work with. The work was completed in less time than they had told me. He also checked on the status of my owner’s manual that was ordered for me when I purchased the car and had it sitting on my passenger seat when I picked up my car after the repairs today. He also had it washed saying that it was dirty. Mr. Davidson really is a very nice guy and I hope you appreciate his talents in customer service department. Sincerely Mary Summers More

Trish and Eli Hays have helped me the last couple times I have taken my Corolla in for an oil change. They both are so helpful, friendly, informative and overall a joy. Eli answers all of my questions, comp have taken my Corolla in for an oil change. They both are so helpful, friendly, informative and overall a joy. Eli answers all of my questions, completely, and does everything within his power to see that all of my needs are met. If he doesnt have the answer, he reassures me that he will be in touch with his boss to see what they can do to make things happen. Trish has worked on the cashier side and in the small service office, and both times, greeted me with a huge smile, awesome attitude, and friendly service. Both of these individuals are an asset to your company! Thank you Trisha and Eli! More

Like my rating above, everyone is very friendly, helpful and courteous. The gentleman who drives the shuttle, Gary, is all of the above also. Overall a fantastic first time visit! and courteous. The gentleman who drives the shuttle, Gary, is all of the above also. Overall a fantastic first time visit! More

The dealer has an easy to sue website for scheduling service. The same, friendly and helpful, service representative helps me each visit. The car is clean and always ready when requested. Eli does a gre service. The same, friendly and helpful, service representative helps me each visit. The car is clean and always ready when requested. Eli does a great job. More

I had a mantainance service done for my car yesterday, the assistance manager was very helpful and friendly, he is very professional and listened to the problem occured to my car and finished the mantaina the assistance manager was very helpful and friendly, he is very professional and listened to the problem occured to my car and finished the mantainance on a timer manner. I will definite visit Dublin Toyota again Cau Phung More

Eli Hays was great to work with, he changed my opinion of a dealership experience & I would highly recommend Dublin Toyota for service. I think Eli is a great representative of Dublin Toyota & I appreciated a dealership experience & I would highly recommend Dublin Toyota for service. I think Eli is a great representative of Dublin Toyota & I appreciated his service & concern for my Wife's car, I haven't had a better service experience with a dealership & I have dealt with dealerships with my Volkswagen & never got the service & quality of care. More