Dublin Toyota

GREAT SERVICE My experience at Dublin Toyota was AMAZING. Everyone there worked very hard to get me the car I wanted at a price I could afford. I could not be happi My experience at Dublin Toyota was AMAZING. Everyone there worked very hard to get me the car I wanted at a price I could afford. I could not be happier. I will continue to do business with them moving forward. Parvez Vohra is my car sales person of choice. He treated me great and I enjoyed working with him on my purchase. Additionally, he was really interested in working with me financially to ensure that we were both satisfied with purchase price of the car. That was a huge impact on my decision to purchase the vehicle from there. If you're looking for a Toyota, this is the place to go. Also, he helped me set up my Bluetooth and filled up a gas tank for me for free ? Now that’s what I call going above and beyond. I went as a first time new car buyer looking for a new Camry and not really knowing what to expect. I did a bunch of research on the internet, mostly to compare prices. As soon as I met Parvez, I was put at ease. He worked with me on a level that wasn't pushy or condescending and helped me really understand my options. After checking out other dealerships in the area and comparing their prices, salesmanship and service, it was an easy decision. I bought my first brand new car from him. At the end of the day buying a car is about prices and service. Dublin Toyota has the lower prices on all the models I was interested in as the other dealerships in the area, but Parvez made all the difference. I don't think I will need another car anytime soon, but if I did, I would go back to him in a heartbeat. He treated me great and I enjoyed working with him on my purchase! The finance manager (Manu) also gave a good deal on financing and made the whole buying process easy. There is a lot of inventory so make sure to go on their web at www.dublintoyota.com to narrow down to a few cars before you go in. I went online the previous day and saw exactly what i wanted. I had been to many dealerships, and found this very comfortable to deal with on all levels. I spoke to the owner of the dealership Ryan Cornelius and the manager Mike Amin. They were so friendly and helped me make the right decision on APR. It is not easy buying a car, new or used when you are on a tight budget, but I found they worked with me and made it all work. I thank all of them. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! More

Came here with my husband and we're very happy to be able get a good deal in buying a new 2014 Prius. Mr. Quiazon was very efficient and friendly in explaining and convincing us the many features of the able get a good deal in buying a new 2014 Prius. Mr. Quiazon was very efficient and friendly in explaining and convincing us the many features of the car we bought. I would highly recommend this dealership because of the promptness and quality of service given to us. More

Bought 2008 Toyota Prius in Oct,2012 from Dublin toyota at high price $21K ( with overextend warranty and GAP insurance). So far I went through 3 services and each cost around $450 and I am tired of payin at high price $21K ( with overextend warranty and GAP insurance). So far I went through 3 services and each cost around $450 and I am tired of paying more towards services and I decided to go for brand new. When I signed up for extended warranty and GAP coverage I was told that I can cancel these policy at any time. I have visited the Dublin financial office in last Nov,13 I met to the person who worked with me initially and I signed on the paper to cancel the GAP and extended warranty. He mentioned that cancellation will take 30-60 days and advised to call TFS (tayota financial services) for any further assistance. Guess what, its been 5 months and the policy are not cancelled and I didn't get money back (around $1500) and TFS is not aware of these policies. This dealer sold some third party xxxxxxxx policies and dishonest with me. I am tired up calling TFS and dublin toyota office to get my money back. I guess the sales and financial folks enjoying the free money. This is the worst sales experience and worst dealer ship in my life. And definitely not recommend this dealership. More

Came in with my friend to check out a used Prius. I've been communicating with their internet department (Kent) when I came he showed us the vehicle and explained how the vehicle works and everything I've been communicating with their internet department (Kent) when I came he showed us the vehicle and explained how the vehicle works and everything. We have been shopping for this vehicle for 1 month and out of any sales guys I talked too he is the only one that knows the vehicle in and out. He showed me the navigation etc. so we purchased the vehicle with him and he was very easy to deal with.l would buy from this guy again and recommend everyone to him. I'm very happy with my experience and my purchase. More

Salesman (Nema) sold me an all-wheeldrive Highlander on January 14, 2014. The vehicle was only 2 wheeldrive. I returned the next day. I asked for an awd highlander, or my vehicle back ( that I traded for January 14, 2014. The vehicle was only 2 wheeldrive. I returned the next day. I asked for an awd highlander, or my vehicle back ( that I traded for it) The contract never specified whether or not the highlander was awd. It was never disclosed to me that the vehicle was only Front wheel drive. I was told that I signed a contract and I was stuck with the vehicle. The dealership gave me a check for $559. Apparently that sum was the difference in value between the all-wheel drive model, and the front wheel drive model. More

From the initial encounter with Ronnie, it has been a super duper experience bringing my car here for service. Very friendly, easy process and very happy with the experience. He A++++++ in my book. Plu super duper experience bringing my car here for service. Very friendly, easy process and very happy with the experience. He A++++++ in my book. Plus the guy's voice sounds like the actor Dennis Farina. More

Nema worked with us on our purchase for over a month as we negotiated through a home equity loan to secure our down payment. He did everything he promised to do in regards to our requests on our purchase. we negotiated through a home equity loan to secure our down payment. He did everything he promised to do in regards to our requests on our purchase. More

I had an issue and was upset when dealership when they made a mistake. Im giving them a good review because Ryan called me and resolved it. made a mistake. Im giving them a good review because Ryan called me and resolved it. More

What an unprofessional and bunch of useless employees working at this establishment especially at the service department. The management is equally bad, encourages, and promotes bad customer service incl working at this establishment especially at the service department. The management is equally bad, encourages, and promotes bad customer service including the service manager and the general manager. The free included service program with a new Toyota is a sham. The only thing they will do when service is due is rotate your tires and nothing more. Employees at Dublin Toyota will lie to you without any shame and like professionals, and if you challenge and catch their lies, they become very rude and plainly repulsive in a second. It is also very disappointing that Toyota can wash its hand by saying that. "The dealer is an independent dealer and Toyota cannot do anything about the situation". Next time I will only purchase a vehicle where the manufacturer is not a sellout or a puppet of the dealers. Don’t throw away your hard-earned money or waste your precious time and go with FORD, HONDA, or HYUNDAI. You will be very happy and thank full. More

I went to Toyota dealer in California to trade in my certified pre-owned 2010 Toyota corolla which had $6000 worth of damage on it. I went to them specifically as I had purchased that car from them and certified pre-owned 2010 Toyota corolla which had $6000 worth of damage on it. I went to them specifically as I had purchased that car from them and I was happy with the service that they provided. They offered me $3000 for it and sell me a new 2013 Toyota corolla. I agreed to it as KBB value showed that a good trade was $10000 on my damaged car. I went ahead and signed for the new car and released my old car to them. Financial team also sold me extra warranty around $4000. On the second day I noticed on the bill that trade in value was actually ‘$0’ as they had miss calculated the payoff amount I had on the old car as $8525 when actually it was $5525. I went to them to ask about it and they explained to me that they “adjusted” the cost to body shop bill for $6000. As per their calculation – trade-in value $3000, Body shop bill - $6000, so the actual pay off on my car was 5525(earlier car loan)+3000(auto body shop bill) = 8525. I felt a bit cheated as I was under the impression that I would receive $3000 on top of the damaged car. As per my calculation – the actual payoff amount on the car = $5525 - $3000(trade-in) = $2525. I reluctantly agreed to their calculation as I did not have time or patience to deal with them. However, the next day they changed their story and called me back saying that the auto body shop was asking for a price of $9000 for repair and they now considered the car totaled. Since they did not deal with totaled cars, the contract was void and I had to sign a new contract only for the new car and take back my old car. I was completely shocked as this was the auto body shop they dealt with internally I had taken my damaged car to their service center and they were the once who sent it to that body shop. They had even called the owner of this auto body shop the day I signed the contract to confirm the charges. Had he not informed them that the charges would be $9000 then? I felt that I was in a bad deal and wanted to cancel the whole deal and get my car back. The ‘George’ Toyota manager then started to harass me with legal consequences, they said I could not cancel the whole deal as I had driven the new car for 2-3 days and it was now used car. The contract was now void as I had traded in a totaled car which was a wrong thing to do and will be punished by “California law”! I had only one option left and that was to sign a different contract for the new car and accept my old car which was still at the body shop. I felt cornered and since I had no idea what to do in this case, I signed to contract as he insisted to do it on spot, he could not wait for me to think about it and get back to them. Their lawyers would file a case and there would be legal consequences even for 1 day. Completely overwhelmed, I signed it. The next day I incurred the charges for keeping the damaged car at the body shop for 1 week, towing charges and got my damaged car back. The whole deal was an ordeal for me and my wife. We trusted them exclusively. My pre-owned Toyota corolla 2010 was purchased from them and when the damage happened, I went to them and they took it to the body shop which they dealt with internally. It is starting to feel like the whole deal was preplanned by them. I had clearly mentioned that I would go for a new car only if they gave me a good trade in price. Now, not only do I possess the car that was damaged with $9000 worth of repairs as per the body shop estimation, I also have a new Toyota corolla 2013 for the full price which I did not intend to own or purchase. The irony of it all is, we'd have gone with the new car on that day even if we were told the truth that our car would be totaled. We trusted Jojo, whom we'd dealt with before, and knew that he'd understand and offer us something we'd like. The manager "George" or whatever his name is, didnt have to do the "Bait and Switch" with us, especially with that drama of asking us take all our stuff out of the new car and hand over the keys because we didn’t sign the new contract then and there at 9 pm in the night. On top of it, he told me that B&S would charge us nothing as they hadn't performed any repairs.. They charged us $400 for keeping the car with them for 7 days! The feeling of being cheated on and lied to... I guess one has to experience it to know it. Is there any way to claim for compensation or file a case against them for pulling such a trick on me? I would appreciate any counsel that you can provide. More