Dublin Toyota
Dublin, CA
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551 Reviews of Dublin Toyota
Good customer service, price too high Brought my car in for a checkup and technicians found an oil leak and needed to replace the timing cap. The quote for $2,399 seemed unreasonable and Brought my car in for a checkup and technicians found an oil leak and needed to replace the timing cap. The quote for $2,399 seemed unreasonable and exorbitant for the scope of work. I called and questioned the quote and "the book" said it was a 12 hour job resulting in the high labor costs. I did receive some loyal customer discounts after I questioned the service quote which were helpful but still felt I was overcharged. They did perform the service and kept the car for few days while I was on vacation at no charge. Louis was very friendly and was probably following protocol. More
Very professional, as always An excellent experience. Arrived early and was taken right away. This was part of the Toyota Care free service which came with the 2017 Camry XSE An excellent experience. Arrived early and was taken right away. This was part of the Toyota Care free service which came with the 2017 Camry XSE More
schedule maintenance I brought my car for schedule maintenance to Dublin Toyota. Joe helped me to take care of this. He also helped me to take care of 'rattling noise' pr I brought my car for schedule maintenance to Dublin Toyota. Joe helped me to take care of this. He also helped me to take care of 'rattling noise' problem and installed small car seat in 2nd row. As soon as worked was done he promptly informed me by TEXT message. Overall my experience was very good! keep up the good job, That time we also contacted car sales man Walid and he also helped us to take care of car floor's rug problems, I Thank you all! More
Very professional. Arrive a bit late, but was taken care soon. Good customer service experience. Luis was awesome! This was part of the Toyota Care fee service which Arrive a bit late, but was taken care soon. Good customer service experience. Luis was awesome! This was part of the Toyota Care fee service which came with my 2016 4 Runner. More
Went to fix the recall and wasn't given a recall slip Can't register my Prius because of an outstanding recall. Set up an appointment to have the recall fixed and asked explicitly for a recall pink slip s Can't register my Prius because of an outstanding recall. Set up an appointment to have the recall fixed and asked explicitly for a recall pink slip so I can register the car. The advisor apparently didn't know what he was doing and said the regular service report would suffice. Went to the DMV for the 2nd time and was told the regular service report was not adequate. (My first trip to DMV was told to get the recall fixed and get a recall pink slip). Had to go back to Dublin Toyota to get the recall pink slip. When I got back to DMV in the afternoon, there was a long line. Wasted a whole day because the incompetent Dublin Toyota dealership. More
Excellent Service I bought the car from Claude Denys and he gave me an excellent customer service. He was the best salesperson I had ever worked with. He totally deserv I bought the car from Claude Denys and he gave me an excellent customer service. He was the best salesperson I had ever worked with. He totally deserved 5 stars! More
Friendly and efficient Eric Davidson was my service rep and he was great! But there are about 5 reps that I’ve had that are equally as friendly and want to give you the best Eric Davidson was my service rep and he was great! But there are about 5 reps that I’ve had that are equally as friendly and want to give you the best service possible. Dublin Toyota is always my first choice! More
Good but No issues during the service. Got oil change and a recall fix. But I did have a chipped paint peel off more than when I brought it in. They never told No issues during the service. Got oil change and a recall fix. But I did have a chipped paint peel off more than when I brought it in. They never told me about it until I got home. I had to schedule another appointment with Toyota for them to look at it. That was a pain. But the initial visit was good. Shuttle service was good too. More
Service 3,0000miles I really appreciate to Dublin Toyota service for my car and I am so proud to be a customer of Dublin Toyota very much. Thank you for take good care o I really appreciate to Dublin Toyota service for my car and I am so proud to be a customer of Dublin Toyota very much. Thank you for take good care of my car for my driving safely. More
Hazzle free service experience Louis has been very friendly, professional and very accommodative of my service needs. He updated me of the time of service; when I can expect the veh Louis has been very friendly, professional and very accommodative of my service needs. He updated me of the time of service; when I can expect the vehicle to be serviced and promptly followed up with each instruction provided for the service. More