Don Ledford Automotive

Great service As usual, Great service. Everything is done quickly and in a professional manner. OK doing business with Don Ledford because of the service they provi As usual, Great service. Everything is done quickly and in a professional manner. OK doing business with Don Ledford because of the service they provided. More

X Integrity Customer I cannot say enough good things about the Don Ledford dealership. Not only are they professional from start to finish, but they go above and beyond to I cannot say enough good things about the Don Ledford dealership. Not only are they professional from start to finish, but they go above and beyond to make you feel appreciated. I won't start on Integrity in Chattanooga but I will say that I have never dealt with a "dealership" that goes out of their way to tick you off in everything they do or attempt to do from both of the owners to the service Advisors. They are horrible!!!! More

2012 Sierra Was just out driving decide to stop and look , to my surprise they had a truck that I liked and after talking a little and them working with me , we d Was just out driving decide to stop and look , to my surprise they had a truck that I liked and after talking a little and them working with me , we decided on a price and I took the truck. More

Very satisfied Don Ledford got me in on time and done a good job servicing my vehicle ,I am very pleased with the overall experience.I will be back when I need servi Don Ledford got me in on time and done a good job servicing my vehicle ,I am very pleased with the overall experience.I will be back when I need service More

Great For Purchase Amd Service We purchased our SUV and take it there for service. They give us a loaner car which we really appreciate so we can run errands. They have an awards pr We purchased our SUV and take it there for service. They give us a loaner car which we really appreciate so we can run errands. They have an awards program which helps us to save money. The service dept people for great! They are helpful, respectful, and go out of their way to make our visit great. More

Bad experience,, I was very interested in a truck and they would not show me the truck,for they said could not get the key. Not very friendly would never go back. I was very interested in a truck and they would not show me the truck,for they said could not get the key. Not very friendly would never go back. More

Uninterested in contacting me I called and sent information online to this dealer. I'd get an email somebody would call me.Nobody ever called in the 3 times I contacted online. I c I called and sent information online to this dealer. I'd get an email somebody would call me.Nobody ever called in the 3 times I contacted online. I called twice. Everyone seemed busy or not interested. I drove by and nobody ever came out. Their prices are over priced anyway especially the used vehicles. I bought another car today from another Cleveland dealer. I've never been able to deal with you Don Ledford in 46 years in Cleveland. More

Poor Service Work Warranty work was not done properly, took 3 visits to change oil that they didn't recognize was due and under warranty and banging noise still not cor Warranty work was not done properly, took 3 visits to change oil that they didn't recognize was due and under warranty and banging noise still not corrected. Emailed and called 5x with no response. More

Horrible This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit running when I turned the air conditioner on. I brought it to service and they told me it would be 85 dollars to test it. I still have the drive out tag. I went to find the sales associate that sold me the car (it was not Robert) and he basically told me that I had a lead foot and that there wasn't anything wrong with the car. I took it to Larry Hill Ford and they told me the transmission had problems and certain things needed replaced. but, the good news was it was covered under factory warranty. Don Ledford is a bad place. They lie to and cheat the customer. I will never ever recommend them to anyone and in a couple of years when I do purchase a New car it will be at Larry Hill ford and NOT Don Ledford More

I just leased a new GMC Terrain from Don Ledford Automotive in Cleveland. I cannot imagine a more positive car-buying experience! The salesman, Zack, was very knowledgeable about the vehicles that Automotive in Cleveland. I cannot imagine a more positive car-buying experience! The salesman, Zack, was very knowledgeable about the vehicles that I tested (3 different models), and Rod, who arranged the financing was great as well. I was greeted with a smile and treated with respect at all times, by all of the staff members that I encountered. (This is not always true when a female goes in to buy a vehicle). While I ended up with one that was on the lot, I originally was looking at a different model with features that they didn't have. They were very accommodating in trying to locate one that had the features that I wanted. This was my second time dealing with Don Ledford Automotive and both times have been great. I will definitely recommend them to friends who are in the market for a new vehicle. More