Don Ledford Automotive

A+ service Had a great experience with Don Ledford. Helped me get a car when I needed it, answered all my questions, and were amazing to work with. Very happy!! Had a great experience with Don Ledford. Helped me get a car when I needed it, answered all my questions, and were amazing to work with. Very happy!! More

New CT6 My wife and I were intrigued by the reports of the new Cadillac CT6. We ultimately decided we wanted to purchase one. We used the new car pricing fe My wife and I were intrigued by the reports of the new Cadillac CT6. We ultimately decided we wanted to purchase one. We used the new car pricing feature on USAA and it took us to Don Ledford. John Wilson at Ledford called and talked to us over a number of weeks trying to locate a vehicle with the features we wanted. Unable to find anything we finally decided to order the car. Since the manufacturing run for the 2016 model had ended we had to order the 2017 model. John was great during the entire time. The car came in on last Saturday. It is gorgeous. John walked and talked us through all of the features and linked our cell phone up with the car's blue tooth. The price was very reasonable, all of the people were very polite and courteous. I cannot imagine a more pleasant experience in purchasing a new car. More

The right car a good price. WOW, we like our new Impala! We were looking far and wide for a new 2016 Impala with just the right amount of extra features. Don Ledford in Athens, TN had it. We dealt with a v We were looking far and wide for a new 2016 Impala with just the right amount of extra features. Don Ledford in Athens, TN had it. We dealt with a very nice salesman, Hector, who helped us learn some of the new "bells and whistles" in this Impala 2LT. We felt so lucky to find our new car in the color we wanted at the end of the model year. More

Fast and friendly. Bought the car I wanted for less than I expected. I was through the business office in a short amount of time, and the salesperson helped me drive th Bought the car I wanted for less than I expected. I was through the business office in a short amount of time, and the salesperson helped me drive the new car home as I did not trade in my current vehicle. More

Great experience with my used vehicle purchase! Purchased a used ford thru the internet dept.(Lynn)and had a great experience.Lynn helped me thru the whole process and everything went smoothly. Purchased a used ford thru the internet dept.(Lynn)and had a great experience.Lynn helped me thru the whole process and everything went smoothly. More

Had to have my car serviced. I took my car in to be serviced. Tim was wonderful. The whole staff was great. My car is running great. Very very happy. Thanks guys and gals!!! I took my car in to be serviced. Tim was wonderful. The whole staff was great. My car is running great. Very very happy. Thanks guys and gals!!! More

Terrible No one knows what's going on. way too long to get a price on vehicle. only one finance person working on a Saturday. only discount they wanted to give No one knows what's going on. way too long to get a price on vehicle. only one finance person working on a Saturday. only discount they wanted to give was what Buick was offering, it didn't seem to matter we were repeat customers. Didn't help that computers were inoperative. More

Great service I needed to get my oil changed quickly for a trip. I needed to leave at 11:00. that day. They were able to get me in at 8:15 and even gave me a car to I needed to get my oil changed quickly for a trip. I needed to leave at 11:00. that day. They were able to get me in at 8:15 and even gave me a car to use to get some things done before I was scheduled to leave. I felt they had gone above and beyond to help me. More

Lately not good Not been 100% satisfied. Tire pressure not adjusted as stated on worksheet. Previous visit the oil filter was not installed properly. Dripped oil a Not been 100% satisfied. Tire pressure not adjusted as stated on worksheet. Previous visit the oil filter was not installed properly. Dripped oil all over my garage floor. More

Like family Its like going to visit family and friends when I go yo have my car serviced. I'm confident they will treat me and my vehicle with the utmost care and Its like going to visit family and friends when I go yo have my car serviced. I'm confident they will treat me and my vehicle with the utmost care and professionalism. I love the team there...Jeff and Mike are my favorites!!!! More