Dirito Brothers Walnut Creek Volkswagen - Service Center

I don’t write reviews for any one thank thank thank you you you you you you you More

Clean and comfortable facility. And friendly and helpful staff. They have my vehicle ready on time. And friendly and helpful staff. They have my vehicle ready on time. More

I brought my car in for a simple oil change. Now have a significant leak supposedly from my oil pan, which was replaced less than 2 years prior. So, went in with no issues, left with significant Now have a significant leak supposedly from my oil pan, which was replaced less than 2 years prior. So, went in with no issues, left with significant issues. Needless to say, won’t be back to this shady, disreputable place. More

When dropping off my car I wrote down the things I was there for. Screen black in CarPlay, recall, and several error codes. Also I told them I needed my car back by 3. I had a hard time getting in contact there for. Screen black in CarPlay, recall, and several error codes. Also I told them I needed my car back by 3. I had a hard time getting in contact with Miranda to check in on the stat of my car during the day. At 3 she finally text me saying my car would be ready around 4:30 and didn’t tell me anything about the error code stats. Even upon pick up she didn’t tell me about the error codes. I don’t recommend Walnut Creek VW to anyone I care about. This isn’t the first time we have received poor customer service here More

My service advisor, Marina, was excellent! She communicated regularly and anticipated my needs. I would work with her again. She communicated regularly and anticipated my needs. I would work with her again. More

Kevin and staff were wonderful. They made procedures clear and assist in any way needed. Deeply appreciated getting use of rental til car was ready. They made procedures clear and assist in any way needed. Deeply appreciated getting use of rental til car was ready. More

Dirito Bros. VW service dept. is excellent, and the personal are very professional. Thank You VW service dept. is excellent, and the personal are very professional. Thank You More

Marina's attitude towards her work is on entirely different level. Never disappoint, excellent service. Incredibly knowledgeable and keeps me apprise of the process. Many thanks Marina, You are t different level. Never disappoint, excellent service. Incredibly knowledgeable and keeps me apprise of the process. Many thanks Marina, You are the best!!! More

Fantastic dealership to work with! ! Their customer service is top notch. Have purchased multiple cars here and keep coming back. ! Their customer service is top notch. Have purchased multiple cars here and keep coming back. More

Sean was extremely helpful and organized in his communication. He was very easy to work with. communication. He was very easy to work with. More