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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
2,958 Reviews
Call Service Center (925) 448-9940

2,958 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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February 04, 2024

Friendly, easy check-in and quick pickup at completion of work. A very clean facility. More

by ban-chan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's heartening to hear about your smooth experience with the check-in and pick-up at Dirito Brothers Walnut Creek Volkswagen. We're glad you found our facility tidy as well. We always aim to maintain a clean, welcoming environment for our customers.

February 03, 2024

Service Department did everything right. Called me to update my I.D. 4, and was ready for the drop off when I arrived. Stayed in touch with me during the time my vehicle was there, and the More

by pjl603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you taking the time to share your pleasant experience at Dirito Brothers Walnut Creek Volkswagen. Your praise will be shared with the Service Department team who facilitated an efficient update for your I.D. 4 and ensured timely service throughout your visit. Thank you for choosing us, it's always our goal to provide helpful information and exceptional help.

February 02, 2024

the service is quick and nice. but unfortunately, the tire rotation is not free in the maintenance package More

by donald.hu
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We appreciate your positive star rating and are pleased to know our Service Team provided you with quick and friendly service. We value your business with Dirito Brothers Walnut Creek Volkswagen and if you would like to discuss anything further, please do not hesitate to reach out to us.

January 31, 2024

Our advisor was very helpful. He answered all the questions that my fiance had regarding my vehicle More

by sharon_delacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about the assistance from our team regarding your vehicle questions at Dirito Brothers Walnut Creek Volkswagen. We're glad we could help.

January 31, 2024

Dirito is my hometown but full service Volkswagen Dealership. The service, and Sales are excellent. More

by MICHELEKECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Quintana
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Feb 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback about our dealership's service and sales at Dirito Brothers Walnut Creek Volkswagen. We're glad to serve our hometown residents.

January 27, 2024

What’s normally a little stressful, ended up being a pleasure. I was treated in a professional, but friendly manner. I would recommend your services to all VW owners. 👍👍👍 to Sean Thomas. More

by h.noll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive sentiments about Dirito Brothers Walnut Creek Volkswagen. Our team strives to provide professional and amiable service to all VW enthusiasts. Thank you for taking the time to share your experience with us.

January 25, 2024

Very professional service, couldn’t be happier with the whole process , highly recommend them to friends More

by dthollenbeck
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your high recommendation of Dirito Brothers Walnut Creek Volkswagen. It's gratifying to hear about your positive experience with our professional service. Thank you for sharing it with us.

January 25, 2024

My service manager Marina was fantastic as usual! She took care of my car and me and I would bring my car in again for service. More

by dario_clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear Marina provided great service at Dirito Brothers Walnut Creek Volkswagen. It's always our goal to take care of your car needs efficiently. Thank you for sharing your experience with us, we appreciate it!

January 22, 2024

My service provider was incredible. Matina is hard working, honest, efficient and the reason we continue to come to Dirito. More

by JONCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about Matina and the valuable role she plays in our team at Dirito Brothers Walnut Creek Volkswagen. We hope to provide you with more quality service in the future.

January 22, 2024

Very courteous and professional. Explained the issue with my car in simple terms and delivered repairs as promised with no overcharge or hidden costs. More

by ROBERT.MULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your trust in Dirito Brothers Walnut Creek Volkswagen. Our team strives to keep our pricing and repair process straightforward. We look forward to serving your auto needs consistently.

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