Dirito Brothers Walnut Creek Volkswagen - Service Center

Sean at VW Walnut Creek was a very professional, friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. More

Marina was such a great help! Really made me feel comfortable and educated me on the service being done to my car and why. Really made me feel comfortable and educated me on the service being done to my car and why. More

service was quick and efficient. Text messaging was quick in response and I appreciated that Text messaging was quick in response and I appreciated that More

I like going to Dirito Brothers. They take good care of my car and they are nice people. They take good care of my car and they are nice people. More

Disappointing that the cost of diagnosis was as much as the repair. It would have made more sense to just replace the parts without diagnosis for $700 rather than pay $1400 for an oil change, diagnosis and the repair. It would have made more sense to just replace the parts without diagnosis for $700 rather than pay $1400 for an oil change, diagnosis and parts. Then, parts were in but no one calls to schedule an appointment. Had to call myself. George reached out to ask about the initial service experience and explained my disappointment due to above. He said he would talk to management and advise if an adjustment could be made. Never heard back from him. Bought to many cars from Dirito to be treated like that. More

Issue was correctly diagnosed, repairs were completed on time and at the price quoted. Very pleased with the friendly staff and the service provided. time and at the price quoted. Very pleased with the friendly staff and the service provided. More

a b c d e f g h i j k l m n o p More

Ricky made sure my car was receiving the proper service, that I was comfortable while I waited, and agreeable throughout the entire interaction that I was comfortable while I waited, and agreeable throughout the entire interaction More

Sean was very knowledgeable and helpful. He was able to set up an appointment for me right away, and he kept me informed throughout the process. He was professional and easy to work with. He was able to set up an appointment for me right away, and he kept me informed throughout the process. He was professional and easy to work with. More

I am still waiting to hear back regarding the warranty on the backup lamp mounted on the liftgate the backup lamp mounted on the liftgate More