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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
2,954 Reviews

2,954 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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October 17, 2024

I really appreciate the attention I get at Dirito, especially from Sean Thomas in Service. This is someone who seeks solutions, is highly responsive, and actually LOVES Volkswagens, which makes a big More

by Brian O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're delighted to hear that our team is taking such good care of you. Their passion for Volkswagens truly makes a difference. Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen; we look forward to helping with your next ID Buzz!

October 14, 2024

Kevin was very helpful and informative on my latest visit for an injection pump recall. He kept up-to-date throughout the process as I waited locally for the repair. More

by felb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is pleased to hear about your efficient service experience. Our team appreciates the positive feedback and is glad you were kept informed throughout the repair.

October 12, 2024

Excellent service. Advisor Sean very helpful. This dealership is trustworthy. I have purchased over the years approximately eight cars from them. Always good service. More

by AMBO3540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued loyalty to Dirito Brothers Walnut Creek Volkswagen. We're glad our team has been able to earn your trust over the years. Looking forward to assisting with any future needs.

October 12, 2024

Sean was very helpful. I was unclear regarding the rental car procedure which he cleared up More

by C_MILEYPHOTOGRAPHY
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear our team was helpful with clarifying the rental car procedure. We're always here to assist you at Dirito Brothers Walnut Creek Volkswagen.

October 11, 2024

Always top Notch Service at The Dirito Brothers ! They are Legendary ! The STAFF IS AMAZING ! James T here ! More

by JIM@ARTISTICGEOMETRY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your feedback. We're glad our team made your visit a pleasant one.

October 11, 2024

Always have great service. Appointments for routine service are always quick and easy. If you have any problems they will work with you and help find solution More

by CHRISARMANINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing the efforts of Dirito Brothers Walnut Creek Volkswagen. We appreciate your positive feedback and look forward to continuing our support.

October 10, 2024

We,at Prestige Autohaus, are usually taking care of our customer in house. Sometime we rely on a good dealer relationship for warranty and recalls. We are happy to work with Dirito Brothers Walnut Creek Vo More

by PRESTIGE AUTOHAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We at Dirito Brothers Walnut Creek Volkswagen value the partnership as well.

October 10, 2024

Dan was informative and very helpful. Environment was clean. The estimate time for the job was right on time. No worries at all! More

by krista.nguyen31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rodriguez
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words about your experience at Dirito Brothers Walnut Creek Volkswagen. We're glad our team was informative and helpful, making sure everything went smoothly.

October 10, 2024

Great staff, Great Service, all together great experience told me every issue with my car and made a video for it as-well. More

by saulreynoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about your experience at Dirito Brothers Walnut Creek Volkswagen. We appreciate the feedback and our team looks forward to helping you again.

October 10, 2024

The quality of service has me returning every time! The staff is great and my experience has been positive so far. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words and rating. We're glad you've had positive experiences with our team at Dirito Brothers Walnut Creek Volkswagen. If there's any other way we can help, please let us know.

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