Dirito Brothers Walnut Creek Volkswagen

Very easy transaction with John Benitez, a pleasure to do business with. He also made sure my one year old was entertained while I purchased the Taos, making the time there pass quickly. Erin in Finance made business with. He also made sure my one year old was entertained while I purchased the Taos, making the time there pass quickly. Erin in Finance made sure I was in and out quickly as well. More

Excellent customer service was received on this occasion. Prompt communication and good video explaining what repairs were needed. Prompt communication and good video explaining what repairs were needed. More

I have been going Dirito Brothers for 11 years to have my car serviced and in all that time I have never had a negative experience. From the first time to the most recent I have been treated like a friend no car serviced and in all that time I have never had a negative experience. From the first time to the most recent I have been treated like a friend no matter who was helping me. More

This was the first time I brought in my vehicle. Kevin was great. Easy communication; Knowledgeable, Friendly, Kevin was great. Easy communication; Knowledgeable, Friendly, More

I was delighted with the service as well as the people. Thank you and see you in my next service. Thank you and see you in my next service. More

thank you. service was high quality and effective. always appreciate coming to this location in Walnut Creek service was high quality and effective. always appreciate coming to this location in Walnut Creek More

We really enjoyed working with AB to purchase a used vehicle. He was informative, personable and made our experience from the test drive to final paperwork smooth and efficient. vehicle. He was informative, personable and made our experience from the test drive to final paperwork smooth and efficient. More

The panel wasn’t properly put on the bottom of my car. As soon as I left the dealership and got on the highway, it disconnected and was dangerously dragging against the road. There was clearly and error i As soon as I left the dealership and got on the highway, it disconnected and was dangerously dragging against the road. There was clearly and error in assembling it after checking the engine. More

Sean was so helpful. I had a consistent and annoying Travel Assist alert that the technician could not recreate. Even though it happened while I was driving all the time. I had a consistent and annoying Travel Assist alert that the technician could not recreate. Even though it happened while I was driving all the time. Sean helped to replace my steering wheel twice. I drove from Redwood City, to Walnut Creek, which is about an hour away. Sean said to replace the steering wheel on the same day so I wouldn't have to drive back. That was a huge convenience. I've been driving around for 5 days now, and no issue! I'm thrilled. Sean was communicative, understanding, and helpful. More

I was greeted upon getting to the service desk; Kevin introduced himself and would be riding point on the service. He gave me an estimate and told him to proceed. He indicated that if would be ready earl introduced himself and would be riding point on the service. He gave me an estimate and told him to proceed. He indicated that if would be ready early afternoon. This is the 2nd repair on this car. On the car inspection report I now have an oil seal leak @ the oil pan. More