
Diamond Ford
Lancaster, CA
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635 Reviews of Diamond Ford
I was completely satisfied with this service appointment. Rey was great! I will continue to bring my car back to the Antelope Valley Ford Dealership for my car. I have been a faithful Ford customer ever s Rey was great! I will continue to bring my car back to the Antelope Valley Ford Dealership for my car. I have been a faithful Ford customer ever since I got my 1995 Ford Explorer in 1997. I won't bring my car anywhere else. More
The service at the Quick Lane is always a comfortable experience. Keri and Kathy are always very friendly and consciencious about your concerns. They make sure that my Mustang is dealt with in a timely m experience. Keri and Kathy are always very friendly and consciencious about your concerns. They make sure that my Mustang is dealt with in a timely manner when I bring it in to be serviced. Service has been done quickly and efficiently with no complaints from me. I will continue to use Quick Lane in the future. =^..^= More
The Employes are very curtious and they give you personal service as well, even provide you transportation home if your vehicle will take awhile to get serviced. Usely the wait isn't long. I needed upholst service as well, even provide you transportation home if your vehicle will take awhile to get serviced. Usely the wait isn't long. I needed upholstery work done on my seat. The work they done was very very very good work, I am extremely satified with A.V. Ford's Service Center. They also give very generous Cash and Discount incentive for their customers, that alone I make sure I stick with my general maintenance schedules. Thanks A.V. Ford for the great service. More
You usually just get what you pay for but it is employees like Bret in fleet that keep you coming back. Thanks Bret! I would change the required lenght of the review. Somethings are best said in short. Can y like Bret in fleet that keep you coming back. Thanks Bret! I would change the required lenght of the review. Somethings are best said in short. Can you clone other employees to be like Bret? I don't want to embarass him. Thanks More
I am very pleased with every aspect of the service department at Antelope Valley Ford.My service advisor, Adrian Toma, was very knowledgable and helpful in answering questions that I had about my For department at Antelope Valley Ford.My service advisor, Adrian Toma, was very knowledgable and helpful in answering questions that I had about my Ford Fusion. He made sure that my car was dealt with in a timely manner when I brought it in to be serviced. I felt that it was important to him that I was properly informed and taken care of. The service technician even came out and explained the part in detail to me that had to be ordered. The young lady at the window where I checked out after my servicing was was friendly too. This undoubtedly has been the best service department to deal with out of all of the different cars I have owned through the years (most of which were foreign). More
I brought my 2007 Expedition in for the 30,000 mile service and Adrian assisted me as my service advisor. I have been using Antelope Valley Ford for several years I feel that they always have done a gr service and Adrian assisted me as my service advisor. I have been using Antelope Valley Ford for several years I feel that they always have done a great job keeping my Ford vehicle properly maintained. All the AV Ford employees I have worked with have been friendly and pleasant to work with. The work is always finished on time as promised and they provide great quality at a reaonable price. I would recommend their service to anyone! More
My visit was pleasant. The advisor was friendly and let me know that I could wait for my service, since it was only for an oil change & tire rotation. The price is higher that what I've paid at another lo me know that I could wait for my service, since it was only for an oil change & tire rotation. The price is higher that what I've paid at another locations; however, I realize labor costs are included so the price is a bit higher. The cashier was very nice and let me know that I could get an extra key made within 1 hour and assisted me in making an appointment to make that happen. I've been with only 1 key since I purchase the vehicle. Thank you AV Ford! More
I brought in my ford focus to have the oil,tire rotation, and have an alignment. Once I pulled up to the service station I was helped by Adrian and he was very nice and helpful. I have been coming here since and have an alignment. Once I pulled up to the service station I was helped by Adrian and he was very nice and helpful. I have been coming here since I bought my car and each time I am satisfied with the service and the price is very reasonable. More
I brought my 06 F-150 in for the 75000 mile service and was referred to Adrian as my service advisor. I have been dealing with Adrian for years and feel that he always has done his best to keep my vehicles was referred to Adrian as my service advisor. I have been dealing with Adrian for years and feel that he always has done his best to keep my vehicles properly maintained. I also have a 98 windstar van that I purchased from this dealership that has 280,000 miles on it and still runs great as my everyday commuter. Everybody I have ever spoke with there has been sincerly helpfull and has always had a smile in their voice. The work is always done promptly and there are never any unexpected surprises on the bill when it's done. More
I came into the service department without an appointment because my battery would not crank properly. The service department did a battery test to determine the cause and found that it had a bad cell. The because my battery would not crank properly. The service department did a battery test to determine the cause and found that it had a bad cell. They replaced the battery and had me back out the door in about an hour! Their customer service is stellar as usual! More