Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diamond Ford
Lancaster, CA
633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
633 Reviews of Diamond Ford
November 12, 2018
Great customer service, went above and beyond! This dealership went above and beyond what I was expecting, they worked with me (my credit) to get me in the car I wanted. I live about 2 hours away f This dealership went above and beyond what I was expecting, they worked with me (my credit) to get me in the car I wanted. I live about 2 hours away from the dealership everything was done over the phone, they explained it all thoroughly and delivered the car to me that week!! Hands down one of the best car buying experiences I have ever had! More
by mvazquez
Employees Worked With
Frank
November 10, 2018
very professional and easy Our salesman, John Gharty was very helpful,professional and a joy to work with., Will definetly recommend him friends. The finance manager and sales Our salesman, John Gharty was very helpful,professional and a joy to work with., Will definetly recommend him friends. The finance manager and sales manager were great More
by henry1953
Employees Worked With
tim
November 02, 2018
Aaron is the man to see. Aaron Parker is handled the process well. Very personable and kept me informed at every step. He Made a normally grueling process less painful. Th Aaron Parker is handled the process well. Very personable and kept me informed at every step. He Made a normally grueling process less painful. Thank you More
by All Good in Canyon Country
Employees Worked With
Aaron
October 31, 2018
Special Order Visited AV Ford a couple of times just to look at possible options and to test drive a new Mustang. Frank C. (sales) was very accommodating and friend Visited AV Ford a couple of times just to look at possible options and to test drive a new Mustang. Frank C. (sales) was very accommodating and friendly. After the special order was placed Frank did his best to keep me informed of delays with the order (delays at Ford), the vehicle VIN, and when delivery could be expected. More
by ShelbyOwner
Employees Worked With
Frank C. (sales)
October 30, 2018
35000 mile check up over and beyond The service was over and beyond of other dealers. It was done way before I expected it to be done. I definitely will be coming back. The service was over and beyond of other dealers. It was done way before I expected it to be done. I definitely will be coming back. More
by Gary
Employees Worked With
Bill
October 01, 2018
Excellent communication Great discussion regarding all the options regarding purchase of the SUV. Very friendly great help with discounts. Looked at all the potential of trad Great discussion regarding all the options regarding purchase of the SUV. Very friendly great help with discounts. Looked at all the potential of trade in and/or trade in More
by JoeGHeier
Employees Worked With
Robert M
September 22, 2018
No Problems With John G. I have purchased two vehicles from AV Ford in the past, one with John and the other was on the Mazda side, I missed John G. (out on leave) but he's ba I have purchased two vehicles from AV Ford in the past, one with John and the other was on the Mazda side, I missed John G. (out on leave) but he's back and as great as ever. Had the best afternoon getting the job done. Thank you John G. and Tim A. More
by FX4 Ron
Employees Worked With
John G. Sales, Tim A. Finance
September 14, 2018
Friendly, focused and very knowledgable. We really enjoyed our shopping experience at this dealership. All our questions were answered and we arrived at a good price for the truck. Our sales We really enjoyed our shopping experience at this dealership. All our questions were answered and we arrived at a good price for the truck. Our sales person was attentive and personable and really listened to what we were looking for. It was worth the drive from Tujunga. The entire team made the sale go smoothly. More
by DriverNow123
Employees Worked With
Eric Reynolds
September 05, 2018
Had what we were looking for. You guys had what we were looking for, you got us pretty close to what I wanted to pay and got us handled and down the road in our New/Used F150 in ab You guys had what we were looking for, you got us pretty close to what I wanted to pay and got us handled and down the road in our New/Used F150 in about 4.5 hours! Not bad! We will be back! Thanks Robert Morgan and the Finance Dept.and Antelope Valley Ford! Scott Morrison More
by 2015 f150 supper crew
Employees Worked With
Robert Morgan, and the good folks in Finance Dept,
August 29, 2018
Will go nowhere else to buy a car. My 2013 Mustang was totaled in a rear end collision three days after being serviced and with very low mileage.I ask Dan DiGiovanni to recommend a repl My 2013 Mustang was totaled in a rear end collision three days after being serviced and with very low mileage.I ask Dan DiGiovanni to recommend a replacement Mustang with the V6 engine,discontinued in 2018 models.He contacted Eric Reynolds who found a new 2017 Mustang,we talked and within two days I had my new Mustang.I could not have been more happy with my contact with everyone at Antelope Valley Ford. More
by Mustangguy
Employees Worked With
Dan DiGiovanni Eric Reynolds
