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Diamond Ford
Lancaster, CA
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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635 Reviews of Diamond Ford
May 23, 2019
Purchase of lease Carlos was knowledgeable and very helpful. I don't due surveys as they can easily be misconstrued. My comments stand on there own merits. Thank y Carlos was knowledgeable and very helpful. I don't due surveys as they can easily be misconstrued. My comments stand on there own merits. Thank you More
by Mirose
Employees Worked With
Carlos & Ashley
May 14, 2019
Very friendly and willing to explain the details. Great customer service, straight forward and very knowledgeable about the vehicle. Frank took the time to answer all of our questions. I would recomme Great customer service, straight forward and very knowledgeable about the vehicle. Frank took the time to answer all of our questions. I would recommend purchasing a vehicle from Frank Cuevas. More
by Mark1984
Employees Worked With
Frank Cuevas
April 21, 2019
great service every thing was set for my appointment in and out within a hour great service. My car disappeared and reappeared fixed. It was too bad the recall part every thing was set for my appointment in and out within a hour great service. My car disappeared and reappeared fixed. It was too bad the recall part was not in stock need to return in a week to have it installed More
by Johnheck17
Employees Worked With
Mr, Dan DiGovanni
April 18, 2019
Struck a deal We arrived late after a 4 hour drive to Lancaster. Near closing time. Initial negotiation was rough, but we reached a deal we were looking for. Typica We arrived late after a 4 hour drive to Lancaster. Near closing time. Initial negotiation was rough, but we reached a deal we were looking for. Typical sales environment, but our sales person was calm and did not pressure us. Closed deal 3 hours after closing hours, but came home with the vehicle and price we were comfortable with. More
by The Antiguas
Employees Worked With
Paul, Alex, Sharon, Ashley
April 02, 2019
Purchase new car Frank, our sales representative was great. Never any pressure to purchase. Knowledgeable about the vehicle we were interested in and made the process Frank, our sales representative was great. Never any pressure to purchase. Knowledgeable about the vehicle we were interested in and made the process a relaxed and painless experience. I would recommend him to my friends if they were looking at purchasing a vehicle. Super happy with our new car and it’s nice to keep our business in the Antelope Valley. More
by Nicecar000
Employees Worked With
Frank Cuevas
March 18, 2019
Edge ST Good experience. It was a 4.5 hour turn around. Finance was fast and the car was cleaned and filled up with gas. Good experience Good experience. It was a 4.5 hour turn around. Finance was fast and the car was cleaned and filled up with gas. Good experience More
by Mike
Employees Worked With
Alvin
February 10, 2019
Good Experiences I have bought many cars here. For the most part, my experience has been a good one. I enjoyed working with salesman Robert Morgan and appreciated hi I have bought many cars here. For the most part, my experience has been a good one. I enjoyed working with salesman Robert Morgan and appreciated his friendliness. I am glad we have a good Ford dealer in town. More
by Daniel Horner
Employees Worked With
Robert Morgan
January 28, 2019
Dealership was very accommodating Sales staff was very friendly and knowledge. Got exactly what I was looking for. I don't think I could ask for a better experience. Sales staff was very friendly and knowledge. Got exactly what I was looking for. I don't think I could ask for a better experience. More
by PainCake
Employees Worked With
Alvin
January 23, 2019
Ford Fiesta SE 2018 Christian Mejia did a great job of showing me the car and going for a test ride. Got to the price point I was looking for. Was going to lease but work Christian Mejia did a great job of showing me the car and going for a test ride. Got to the price point I was looking for. Was going to lease but working with finance was getting a bit out of hand and taking forever, Way too much paperwork and questions, "Name two friends, phone numbers, addresses......point of contact person not living with you......", just on and on...why? Ended up just buying the car outright. Took longer than I thought, Alex, I think Christians manager, was okay but kept pushing for another 20 minutes.....and not particularly helpful. Told them at 10:15am on Saturday that I had to leave for an appointment by 11am. By 11:20am still there and we had to leave. Comments from Alex such as "if you leave now the car may get sold by the time you come back"....who needs that? Sell that person a different car! Anyway, main job done, got the stick shift car at the price I was looking for. Christian was first class. Ashley, in the finance group that I met on the Monday when I bought the car was also very nice and very helpful. More
by Trevor S.
Employees Worked With
Christian Mejia, Ashley Russell
January 20, 2019
One of my best purchasing experience! We were in and out in record time. Brian Miller, our sales rep. worked hard to make sure we got the deal we wanted, was very easy to work with, unders We were in and out in record time. Brian Miller, our sales rep. worked hard to make sure we got the deal we wanted, was very easy to work with, understood our concerns and took care of every little deal. Ashley Russell was very patient with, explaining every line on the contract and took very good care of us. More
by Silver Foxes
Employees Worked With
Brian Miller, Ashley Russell
