Diamond Ford

Got Exactly what we came for We worked with Juan who showed us the exact car we had priced online. The purchase was easy as we are prior AV Ford customers and we came with our onl We worked with Juan who showed us the exact car we had priced online. The purchase was easy as we are prior AV Ford customers and we came with our online paperwork in hand. 3 hours after arrival we drove away in our new 2020 Explorer ST. More

Excellent. Honest. Efficient. In parentheses below is the post I provided on Yelp. “AV Ford had the only 2019 Fusion Sport in So Cal. The next nearest was in Merced, CA. I know bec In parentheses below is the post I provided on Yelp. “AV Ford had the only 2019 Fusion Sport in So Cal. The next nearest was in Merced, CA. I know because three dealers near me in Huntington Beach confirmed it. When I reached out through Auto Trader, Carol initiated contact and promised me a sales price so far below sticker and I was skeptical. I reached out to Ford of Orange, Ford in Merced and Ford in Montebello. All three "Sales Managers" told me that AV Ford couldn't follow through and was going to bait and switch me. I am not going to lie. I called AV Ford out and stopped short of calling B.S. Ramsey at AV Ford called me and confirmed the price and even dropped an additional $1,000 if I drove out that day. I did. My pregnant wife and I drove 2 hours from Huntington Beach to Lancaster mid-Saturday and were delighted that AV Ford kept their word and honored a truly TOO-GOOD-TO-BE-TRUE sales price. Not only that, I was in and out from start to finish in an hour and 15 minutes, fueled up and ready to go. Service was excellent and everybody was kind, polite and professional. I wouldn't normally call out another dealer by name just because they can't match AV Fords pricing. But dealers that prey on people by calling another dealer a liar, should be out of business or those employees should be counseled for unethical practice. I want to extend my thanks and gratitude to Carol and Eric in sales, Ramsey in management and Ashley in finance. You were all great.” Was More

Ron’s new superduty Was looking on line found the truck I wanted made appointment truck was ready to test drive when I got there. My salesman was excellent. Dealership ma Was looking on line found the truck I wanted made appointment truck was ready to test drive when I got there. My salesman was excellent. Dealership made me feel welcome More

Leasing a vehicle. I was in desperate need to lease a vehicle whilst on a 3 year tour from the UK. Having been let down by another dealership the team at Antelope Valley I was in desperate need to lease a vehicle whilst on a 3 year tour from the UK. Having been let down by another dealership the team at Antelope Valley Ford got me on the road in a new F-150 within a few hours. Thank you so much. More

Great service! Everything was done fast and done at the time that I was told. Bill was very knowledgable, courteous and professional Thanks alot for everything Bill! Everything was done fast and done at the time that I was told. Bill was very knowledgable, courteous and professional Thanks alot for everything Bill! More

Professional, timely, and courteous. The service to my car was done in a professional, timely, and courteous manner from making the appointment, to dropping it off, to picking it up. Gre The service to my car was done in a professional, timely, and courteous manner from making the appointment, to dropping it off, to picking it up. Great job! Thank you! More

Leading was a Breeze This new car expertise had been by far the best we've had yet with AV Ford. But this time it was Lincoln who poured on the charm and woo'd us in to a This new car expertise had been by far the best we've had yet with AV Ford. But this time it was Lincoln who poured on the charm and woo'd us in to a MkZ. The entire leaseing process was effortless and eliminated a lot of the back and forth. Simple, straight and to the point. It's been two weeks with the car and we absolutely love every detail of it. Definitely go to Doug (GM) and Mike (owner). More

Awesome! I started my car buying experience online and then came in to test drive my car. All staff were friendly and efficient, took a lot of the stress out o I started my car buying experience online and then came in to test drive my car. All staff were friendly and efficient, took a lot of the stress out of buying a new car. More

Great 450 The dealer ordered the exact truck I was looking for. Very happy and would come back! Highly recommended the dealership to friends and family. Thanks The dealer ordered the exact truck I was looking for. Very happy and would come back! Highly recommended the dealership to friends and family. Thanks for everything More

I got my dream car. Steve Simblet was extremely helpful. I was looking for a car that fit me. And I found it in a Ford EcoSport . I love it. Steve Simblet was extremely helpful. I was looking for a car that fit me. And I found it in a Ford EcoSport . I love it. More