Diamond Chevrolet of San Bernardino

They were very polite, friendly. They had an excellent attitude. They even got me an Uber to take me home while my vehicle was getting ready and call an Uber on my way back to pick u They had an excellent attitude. They even got me an Uber to take me home while my vehicle was getting ready and call an Uber on my way back to pick up my vehicle. More

I had a good experience. Joseph Cook and the rest of the staff were polite. Never felt pressured or uncomfortable and the car buying experience was great. Thanks guys. Joseph Cook and the rest of the staff were polite. Never felt pressured or uncomfortable and the car buying experience was great. Thanks guys. More

DO NOT go here! We took our vehicle to Diamond Chevy of San Bernardino because of a transmission leak. The mechanic I regularly use, doesn't do transmission work, so We took our vehicle to Diamond Chevy of San Bernardino because of a transmission leak. The mechanic I regularly use, doesn't do transmission work, so I thought it would be best to take my Chevy to the local dealership. MAN, WAS I WRONG! I initially took the truck there on Feb 10, 2025. After weeks and not hearing anything, I went to the service department manager, Martin Granado, who told me the service advisor Nathan had quit and my truck would be taken care of ASAP. On March 17th, the repair was completed, I paid the $2700 and picked up my truck. A couple weeks later, my wife noticed it was leaking transmission fluid again and once I was back in town from my work trip, I took it back to Diamond. Again, after a couple weeks and no communication, my wife and I went in to talk to Mr. Granado. This time, we're told that they had not "correctly diagnosed" the issue, thus NOT performed the proper repair. He told us the now correct repair would be made for free and I would be notified once completed. That was April 18. It is now May 19th. I have contacted every service advisor I can get ahold of, called and emailed both Mr. Granado the service department manager and Israel Mora, the General Manager... To absolutely no avail. I have been super patient, considering this dealership is virtually holding my vehicle hostage. Our family does rely on this vehicle, and not having it has caused us a TON of stress over the past 3 months. If you are reading this.. Please don't make the mistake I did. This place operates unprofessionally. There is gross incompetence, negligence, and ineptitude. More

Thank you diamond chevrolet for getting my car done in a timely manner and always being respectful. timely manner and always being respectful. More

Excellent customer service. They worked with me and the sale experience was magnificent. I definitely recommend this to anyone looking to get a new vehicle. I would definitely c They worked with me and the sale experience was magnificent. I definitely recommend this to anyone looking to get a new vehicle. I would definitely come back for another vehicle More

Excelente servicio desde que te llegas te atienden rápido y son muy amables y sobretodo hablan español y te atienden y te dan la atención necesaria y son muy amables y sobretodo hablan español y te atienden y te dan la atención necesaria More

Mitchell was very helpful in getting our new 2025 traverse, would recommend him to my family when they are in need of a new vehicle. traverse, would recommend him to my family when they are in need of a new vehicle. More

Maintenance personnel need customer service training. . They are way too busy socializing and ignoring clients until they feel like acknowledging you’re there. Not to mention the false promises to get the . They are way too busy socializing and ignoring clients until they feel like acknowledging you’re there. Not to mention the false promises to get the car done in an hour and having to call a few times hours later to find out if the vehicle is done.. Lady at the front disengaged. Feels like customer is begging for a free service… More

Joseph Gotti was the best. This is the third vehicle that we bought from him and will not be the last. This is the third vehicle that we bought from him and will not be the last. More