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Denton Chrysler Jeep Dodge Ram

Denton, TX

4.6
783 Reviews

4984 S Interstate 35 East

Denton, TX

76210

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783 Reviews of Denton Chrysler Jeep Dodge Ram

June 30, 2023

Everyone from sales to finance made our purchase an enjoyable experience. Highly recommend this dealership for anyone looking for a vehicle! More

by masseykristi34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grady, Don Stearns, Walter Adams
Jul 03, 2023 -

Denton Chrysler Jeep Dodge Ram responded

masseykristi34, Thank you so much for sharing your Sales experience! I am happy to hear that you enjoyed working with our team and we hope to see you again! Please let us know if there is anything further that we can assist you with! Take care and congratulations on your new vehicle! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 26, 2023

They did a fantastic job. Great service and communication. S u p u r b More

by Darren
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toni Daniels
Jun 26, 2023 -

Denton Chrysler Jeep Dodge Ram responded

Darren, Thank you for the kind words regarding your visit at Denton CJDR. We look forward to seeing you again! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 22, 2023

My car has been there since April 17th and I seem to be getting the run around. After 18 days I went in to see where they were at with it and they showed me a picture of where the two hoses had come apart More

by Traw
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Pete,chuck,Adam walters
Jun 23, 2023 -

Denton Chrysler Jeep Dodge Ram responded

Traw, I apologize for your experience. I will reach out to Service Management about having someone contact you to go over all of these concerns and to help satisfy the situation. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 23, 2023 -

Traw responded

Well leesa the dealorship has lied to me and the Chrysler fca case manager saying they would contact me . I would like to know when they sent the question about my car to the waRanty company and see documentation of it that would actually tell me they are doing something with it ,and what happened to the engine that was ordered by Chuck. The work order said three yrallpadts and labor unlimited miles on it if the hose is what failed why is this a question about the waRanty, I showed that to chuck and he agreed with me. Soi fail to see what the question is here and if there is a question it isn't rocket science to see the hose failed I can't understand why it would take this many days to get an answer. I brought it to the dealorship because you guys are certified by Chrysler and thought that it would be professionally done their is bolts they didn't even put in the engine to this day and seeing that all of the techs were fired right before I brought my vehicle back would tell me they weren't doing their job all I want is to know if they are going to stand up to their warranty and replace the engine in a decent time frame 70 days is not a time frame that is acceptable to me or most people. Thanks Tim

June 19, 2023

My sales consultant Jordan May was exceptional. She was very polite, respectful charming and professional More

by kingsadiq13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan May
Jun 19, 2023 -

kingsadiq13 responded

Verified

Jun 20, 2023 -

Denton Chrysler Jeep Dodge Ram responded

kingsadiq13, Thank you for sharing your experience with Jordan! I am happy to hear you enjoyed working with our team and we hope to see you again! Congratulations on your new vehicle! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 20, 2023 -

Denton Chrysler Jeep Dodge Ram responded

Thank you for your kind words for our staff, we appreciate it!

June 17, 2023

just wanted quote on service- left on hold forever. never spoke to anyone. spoke with some one weeks ago about same issues - left my number - never called with a quote. done with you guys! More

by done
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
pooh
Jun 19, 2023 -

Denton Chrysler Jeep Dodge Ram responded

I am very sorry to hear that you were put on hold so long and then never contacted regarding a quote. I have forwarded your comments over to the Service Manager and Director. I am unable to pull any customer information based on your username. If you are still willing to give us a chance, please reach out to me via email or phone and I will make sure someone contacts you to assist. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 13, 2023

Service Dept employees seem to be new each time visiting. Kept my car for a week and sent it home with nothing done. I drove 10 minutes and the light was back on. More

by LarryShuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept - Rob, Mark Engman
Jun 13, 2023 -

Denton Chrysler Jeep Dodge Ram responded

LarryShuman, I am sorry to hear that you had a negative experience with our Service Team. I would love to learn more if you have the time to speak with me so that we can resolve the issue. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 14, 2023 -

Denton Chrysler Jeep Dodge Ram responded

Larry, Thank you for taking the time to speak with me this morning. I will relay all of the information over to the Service Manager as discussed. Please let me know if I can be of any further assistance! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 12, 2023

Great communication from service advisor, Robert. Promp service, cost much less than I was expecting. Will use again More

by gsears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maynard
Jun 13, 2023 -

Denton Chrysler Jeep Dodge Ram responded

gsears, I am happy to hear that you enjoyed working with Robert and our Service team! We hope to see you again and take care! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Jun 16, 2023 -

Denton Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 09, 2023

They were very friendly and helpful. They got the job done quickly and efficiently also. More

by hmccoy4690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Engman, Tim Donahue, Walter Adams, Charlie Nunley, Justin Grzybowski, Jarred Mitchell, Jorge Guerrero, Nick Adams, Jordan May, Jeremy Boykins
Jun 13, 2023 -

Denton Chrysler Jeep Dodge Ram responded

hmccoy4690, Thank you for the wonderful compliment to our Sales team! We always strive for a wonderful customer experience. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 08, 2023

Jordon, Cain and Steve are always friendly and go above and beyond for me, This is my favorite place for my Jeep service. More

by Kathierulez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain, Steve, Jordan May
Jun 11, 2023 -

Denton Chrysler Jeep Dodge Ram responded

Kathierulez, Thank you for taking the time to let us know about your experience with our Team! We hope you have a great day and take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 08, 2023

Jordan is always the best at helping us with our purchases! We will be back again for sure. More

by Shaun Cockerham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan May
Jun 11, 2023 -

Denton Chrysler Jeep Dodge Ram responded

Shaun, Thank you for your kind words for Jordan, we appreciate it! Take care until we see you again! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

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