
Denton Chrysler Jeep Dodge Ram
Denton, TX
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974 Reviews of Denton Chrysler Jeep Dodge Ram
By far the worst service department I’ve ever been to. Incompetent service advisors that can’t communicate. Will never buy a Jeep again and definitely will never take a car back to this location for servi Incompetent service advisors that can’t communicate. Will never buy a Jeep again and definitely will never take a car back to this location for service! More
I had to wait a very long time for the dealership to finish my truck and found a tool next to the engine. Communication with staff about timeline of when the truck's going to be done with very poor. finish my truck and found a tool next to the engine. Communication with staff about timeline of when the truck's going to be done with very poor. More
I used a dealer sent coupon to schedule my needed service only to find out when I arrived that it didn't work. So 2 hours later I finally got my oil change. I also had an airbag light come on that morning only to find out when I arrived that it didn't work. So 2 hours later I finally got my oil change. I also had an airbag light come on that morning but they were unwilling to run diagnostics to determine the cause. More
So, I had my 2024 JLU Rubi in for a tire rotation and to install a couple of aftermarket undercarriage skid plates. Many of my visits are for professional installation of my upgrades! Nobody knows your Jeep install a couple of aftermarket undercarriage skid plates. Many of my visits are for professional installation of my upgrades! Nobody knows your Jeep better than the dealer!! I’ve had some awful experiences over the years with so called “off-road shops.” Like always, my service advisor, Jim Ligorotis, squeezed me in, maintained great communication throughout, and arranged for my Uber rides to/from! He’s always super helpful and courteous. The service technician, Martin, is very knowledgeable and does an excellent job correctly installing my upgrades. Martin and Jim always address any concerns they have about proper fitment and safety BEFORE the installation! It’s nice to feel like I’m being looked after, as opposed to being taken advantage of. Nobody likes feeling like just another number. Sure, service at the dealership can be pricey, but for me it’s worth the satisfaction and confidence I feel when the work is done! I’m a customer for life! Kudos to the Service Department!! More
I have had very good service with the department even though I did not buy my car from them. They have always told me what was wrong and never tried to gouge me with adding things that were not necessary though I did not buy my car from them. They have always told me what was wrong and never tried to gouge me with adding things that were not necessary. My service advisor is friendly and easy to work with. I moved 30 miles away but will bring my car back here as long as I get this kind of service. More
I have been buying vehicles here. For. 20 years. They have always treated me as a valuable customer, and have serviced my trucks well For. 20 years. They have always treated me as a valuable customer, and have serviced my trucks well More