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DeMontrond Mazda

Webster, TX

4.3
1,102 Reviews
Welcome to the DeMontrond Mazda, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers in or near Webster, Houston, Pasadena, Pearland, Friendswood, Texas City, Baytown, Galveston, La Marque, Alvin, Angleton, South Houston, Clear Lake City, La Porte, Lake Jackson, Almeda, Missouri City, Galena Park and Dickinson find the Mazda of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. DeMontrond Mazda has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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20233 Gulf Freeway

Webster, TX

77598

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Showing 1,102 reviews

September 02, 2024

Just bought a vehicle from them this past Saturday and it was a horrible experience. They basically bullied us into thinking we needed to go into a new loan on a vehicle and keep our old vehicle that they wo More

by walker.catherine08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar Villarreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Do not use their service department. Service Advisors are ok although the techs are horrible. 4 out of 7 times they stated they rotated my tires, I marked them and they did not. I have b More

by Hdlippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Prindle
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McKellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

We enjoyed working with Josue and AK and felt like we received a good deal on our new CX-90. Josue was thorough in reviewing the vehicle's features and was quite patient in doing so. More

by hayleyedeluca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Josue made my buying process seamless and stress free. Demontrond is top on my list! More

by renarasmijn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Mirza was very polite and able to answer any questions we might have. He took us for a test drive and the sale was made for a beautiful CX5. Thank you, Mirza! More

by Bayouman1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Bayouman1957 responded

All in all just a great experience! I forgot to mention Mirza was incredibly patient and just a great guy.

Sep 16, 2023 -

DeMontrond Mazda responded

Thank you for your great feedback and recommendation, Bayouman1957! Mirza takes pride in taking care of his customers, and we are happy to hear that you are pleased with the service you received. We hope to see you again and please let us know if there is anything else we can assist you with.

Sep 16, 2023 -

Bayouman1957 responded

Ms Ethyl Hart the owner of the CX30 is requesting the video of service on 09/15/2023. Thank You!

August 11, 2023

I leased a vehicle on 5/27/23 and was promised $1,000 back in 1-2 months tops for making the deal, as of today I am still looking for a check to be cut. The reason I got for not getting my check cut was More

by Kimj322003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
AK Khalil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

DeMontrond Mazda responded

Kimj322003, we never mean to upset our customers. Our dealership strives for everyone to have a five-star experience. We will notify our upper management about your experience. Please send your contact information to feedback@demontrond.com. Thank you!

August 08, 2023

Kenny was easy to work with. He was attentive to our needs and gave us the car we wanted. More

by donaldscruggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

DeMontrond Mazda responded

Thank you, Donaldscruggs, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle

August 05, 2023

My experience with Mirza was amazing! He was very nice, knowledgeable and made the process very smooth. More

by michaeltbrinton@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Beg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

DeMontrond Mazda responded

Michaelbrinton@gmail.com, thank you for the feedback! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

August 01, 2023

He has not kept his word when it came down to my deal or keeping me updated as promised. I'm still getting the run around. Horrible customer service! More

by Kimj322003
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
AK Khalil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

DeMontrond Mazda responded

Hello Kimj322003, we would like to better understand your concerns to see how we can help and resolve the issue. Customer satisfaction is our top priority. If you would, please send your best contact information, along with any additional information regarding your visit to us at: feedback@demontrond.com. Thank you so much!

Aug 14, 2023 -

Kimj322003 responded

I have spoken to a few individuals and til this day of 8/14/23 I'm still dealing with this issue. This is totally unacceptable!

July 31, 2023

He was easy to work with Kenny listened to my needs as well as wants. He found me the perfect car. More

by aidyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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