DeHaven Chevrolet
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Good prompt service and repair. Car was available for pick up within a week of the accident. Car was available for pick up within a week of the accident. More
I informed Jenny Fudge that my new Traverse displayed the message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in the tires caused by the tires heating up and cooling down. I do not trust an employee who offers an intelligence insulting response in place of an answer or a referral to someone who has an answer when she does not know the answer. My satisfaction rating on my new vehicle dropped for two reasons. 1. Several trouble codes in the 1st 90 days with no remedy communicated to me. 2. Employees like Jenny Fudge who’ll tell me anything just to move me along without solving the problem(s) with my new vehicle. Shirley Reed did not give the information that she promised and to date has not responded to my emails, which she told me that she would immediately respond to. More
Shane was very kind and helpful when I came to get service done on my vehicle. service done on my vehicle. More
Needing car repairs is depressing, however, when you're happy with your dealership and your service advisor is fantastic (Jason Hulwick) it really helps with the pain. I will keep coming back! happy with your dealership and your service advisor is fantastic (Jason Hulwick) it really helps with the pain. I will keep coming back! More
I have had nothing but great experiences with sales and service staff since purchasing my new vehicle. service staff since purchasing my new vehicle. More
They did the requested services in a timely manner. Everyone I chatted with was friendly. Everyone I chatted with was friendly. More
Service advisor Jason was very professional . The service was excellent!. I was taken in promptly and treated very well. The service was excellent!. I was taken in promptly and treated very well. More
Everyone was very polite and professional, explained what was being done and was needed during updates. was being done and was needed during updates. More