Davidson Ford of Clay

Preordered a new vehicle and it was a very good experience. Salesperson Matt was exceptional, and finance person explained everything thoroughly. The manager even came and introduced himself and th experience. Salesperson Matt was exceptional, and finance person explained everything thoroughly. The manager even came and introduced himself and thanked us for doing business with them. More

Where to begin......Had scheduled my truck for an oil change when my e brake decides to break as well. Oh well, I'll have them check it since it's there for the oil change anyway. Literally two (2) day change when my e brake decides to break as well. Oh well, I'll have them check it since it's there for the oil change anyway. Literally two (2) days before the scheduled oil change/brake check my engine decides to do a c P0017. So I decides to have them check that as well. After a couple of days I get a call from the service advisor that in addition to the e brake cable, their master techs found my rear brakes were just about shot and since it was already there I said to go ahead and take care of that as well. Then he stated that my rear shocks were leaking, majorly, and so I went ahead and said to take care of that as well since it was already on the lift. Then the big one, the P0017 code which was caused by a timing issue, requiring a timing belt change. So a quick breakdown is oil change, regular price $66.03. Rear brakes/e brake repair: $1049.54 of which $562.50 is labor cost. Rear shocks, $473.18 with $125.00 labor for 4 bolts and the time to swap them out. And the biggy, timing chain and cam phaser replacement; $4004.10 with a flat $2000 labor rate for that one job. Total was over $6K with more in labor costs then parts........ So doing the math based on available ford guides online I paid an average of $222.22 for the timing belt/Cam phaser repair (9 hrs per guide), and I'm not sure how much per hour for the other jobs..... unreal......which is really too bad because the quality of the work is excellent. The trucks runs and handles great again. So the moral of the story here would be, shop around. I am a big believer in going to dealerships, but this experience has left a sour, sour taste and I don't see myself or my wife ever going to back to Davidson Ford of Clay ever again More

Dealership was clean people were kind and courteous finance department was awesome sales lady followed up with a card sent to us with information on it if we needed to get a hold of her and how to prog finance department was awesome sales lady followed up with a card sent to us with information on it if we needed to get a hold of her and how to program our car great response from everybody at Davidson Ford More

Davidson made the whole process convenient a stress free. Reasonable pricing and didn’t try to get me sold on something other than what I wanted. Reasonable pricing and didn’t try to get me sold on something other than what I wanted. More

Ed Perra was great as our salesman and the entire team, It takes a while but worth it. Ed understood our goal in this efforts It takes a while but worth it. Ed understood our goal in this efforts More

So far so good. Good deal, fair negotiation. Looking forward to working out a minor matter this week. Recommend Matt Rupp for sure good people. Davidson was the only local place that had what I was want forward to working out a minor matter this week. Recommend Matt Rupp for sure good people. Davidson was the only local place that had what I was wanting and let me tell you, I was looking for weeks, looked at so many local Ford dealers and even ones otherwise in NYS. I feel I got a good deal for the vehicle I was in the market for. Dale A More

I recently purchased a 2021 F150 from Davidson and a few weeks later noticed some damaging scuff marks on one of the wheels. Davidson took care of it with no questions asked, actually replacing the wheel w weeks later noticed some damaging scuff marks on one of the wheels. Davidson took care of it with no questions asked, actually replacing the wheel with a new one. They covered the entire cost. I very highly recommend this dealership for both buying a vehicle as well as service. More

Brandi in service is awesome!! Service was fast and efficient and I was happy with the prices I paid during my visit. Thanks Brandi B. efficient and I was happy with the prices I paid during my visit. Thanks Brandi B. More

Anthony was amazing to work with. The entire staff was very friendly! Facility is beautiful! Anthony got my truck in and out in less than an hour! Highly recommend! very friendly! Facility is beautiful! Anthony got my truck in and out in less than an hour! Highly recommend! More

No issues, got it in and out. Definitely would recommend them to others. I have bought 3 cars from Davidson's and use them for service as well and never had an issue. them to others. I have bought 3 cars from Davidson's and use them for service as well and never had an issue. More