Davidson Ford of Clay

Had my bronco in for recall and had no issues with it being completed in timely matter. being completed in timely matter. More

It's not the best place to go; the technicians lack sufficient skills and make many mistakes. sufficient skills and make many mistakes. More

Friendly knowledgeable staff. Repairs always clearly explained and completed in a timely, professional manner. Decent waiting area Repairs always clearly explained and completed in a timely, professional manner. Decent waiting area More

They went over and above to fix my truck it was done in a timely manner a timely manner More

Very nice and friendly dealership. Communicate well with the customer. Performed warranty work on my vehicle Communicate well with the customer. Performed warranty work on my vehicle More

My truck was there all day because I had an engine light keep coming on. They said it would take all day for a diagnostic. At 3:00 I saw my phone had a text message saying text us any time for updates. I cl keep coming on. They said it would take all day for a diagnostic. At 3:00 I saw my phone had a text message saying text us any time for updates. I clicked and he still said arrived. So I text back which they replied oh it’s all set you can pick it up. After a $55 uber turns out it wasn’t. At about 5:30 it was done and all they said it must of been “a one off”. The light has been turning on an off for over a month. So all day for a diagnostic and nothing was wrong. xxx More

We bought a car six weeks prior to us, bringing it back due to a sulfur smell upon starting, rough shifting, and a rattle when driving. The service department struggled to communicate what was going on, ha due to a sulfur smell upon starting, rough shifting, and a rattle when driving. The service department struggled to communicate what was going on, had to be checked in on often due to lack of communication rarely had solid answers kept the vehicle for six days and the issues don’t seem any better than they were then before we brought it in More

Had to take my vehicle in for a recall. Dropping off the night before was easy. Filled out some info & left keys. Appt was schedule for 10am next morning, received text at 10:30 that my veh Dropping off the night before was easy. Filled out some info & left keys. Appt was schedule for 10am next morning, received text at 10:30 that my vehicle was ready. The pick up process was just as easy as the drop off. More

Communication between service writers and technicians needs to be improved as I needed to reschedule warranty work due to inefficient communication between these groups. needs to be improved as I needed to reschedule warranty work due to inefficient communication between these groups. More

Timothy was very pleasant and accommodating. He listened to my concerns and advised. Service was timely. He listened to my concerns and advised. Service was timely. More