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Davidson Ford of Clay

Liverpool, NY

4.5
93 Reviews

3690 NY-31

Liverpool, NY

13090

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93 Reviews of Davidson Ford of Clay

October 11, 2022

i really like my new Ford. Salesperson was extremely helpful in explaining leasing. My previous car was a 2012, so I had a lot to learn. He was very patient and took his ti More

by threadinneedle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Review Responder
Oct 13, 2022 -

Davidson Ford of Clay responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

September 26, 2022

I am very happy with Davidson Ford of Clay. I just purchased my second vehicle with them and I was treated with upmost respect from everyone I dealt with there. I will definitely be returning More

by Jeanette5000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rupp, Salesman, Review Responder
Sep 29, 2022 -

Davidson Ford of Clay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2022

I leased my 2019 Ford Escape from Davidson Ford for 3 years and I decided to keep it, so now I have a loan to pay it off. I have dealt with Davidson Ford for the past 3 years, take my vehicle there for More

by Dianeydel6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Review Responder
July 02, 2022

Worst experience I've have ever had buying a Ford product and I've bought a lot of them. More

by Mustanyo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Rudd
Jul 06, 2022 -

Davidson Ford of Clay responded

Good afternoon. We're very disappointed to read your review. We'd like to hear more about your experience and see if there is some way we can help remedy the situation. unfortunately we are not able to find you in our system. Please email our Customer Experience Manager, Alekzandra at customerservice@davidsonautonet.com with your best contact info. Thank you and we look forward to hearing from you.

June 22, 2022

I scheduled an appointment to look at a specific vehicle, the internet customer service rep Rob told me that the vehicle would be transported overnight to be ready to go at the scheduled time of 9:00 AM. I t More

by matthewsynborski
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Review Responder
Jul 01, 2022 -

Davidson Ford of Clay responded

Hello Matthew. Again, we deeply apologize for the frustration we caused when coming to look at the vehicle. We do appreciate you taking the time to speak with our customer experience manager, Alekzandra. This was a learning experience for all to further improve our services. Please reach out anytime if we can be of help.

June 02, 2022

Dealership was very Clara’s and sales people were very friendly. Everything was gone over and was so any body would understand what was said. Would go back a buy another suv from them. More

by Jjstock60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark rupp
Jun 03, 2022 -

Davidson Ford of Clay responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 03, 2022 -

Jjstock60 responded

Mark Rupp is one of the best. He takes pride and helps customers the old fashion way (one on one).He never treaded us as a pay check but as a friend.

May 07, 2022

Very helpful in getting me into a vehicle, salesman understands our needs and worked with us to accomplish our goals More

by nascarno3car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Perra, Review Responder
May 09, 2022 -

Davidson Ford of Clay responded

Hello, We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 05, 2022

Very efficient and professional. Got my Suv ready in a flash. Worked out a tricky deal with ease. Thanks !!! More

by goober
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Review Responder
Apr 06, 2022 -

Davidson Ford of Clay responded

Hello Goober, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2022

We were having trouble finding a car we wanted at the right price, Davidson For of Clay had no trouble meeting all of our wishes! More

by VSandford5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Perra, Review Responder
Mar 29, 2022 -

Davidson Ford of Clay responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

I am very happy with my salesman, he was very patient and understanding in what I wanted in a car and exceeded my expectations. I would recommend dealing with Matt. Matt Rupp is the best!! Thank you More

by Elizabeth Ritchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rupp
Mar 21, 2022 -

Elizabeth Ritchie responded

Thank you Matt Rupp!!

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