Davidson Ford of Clay

We know several people who had dealt with Davidson Ford. All of whom recommended we see Ed Perra. Ed happened to be the person that greeted us when we entered. Ed is very friendly and knowledgeable on the F All of whom recommended we see Ed Perra. Ed happened to be the person that greeted us when we entered. Ed is very friendly and knowledgeable on the Ford vehicles. Our experience with him was outstanding, and we will refer him and Davidson Ford to others. More

The staff was so nice and tentative. The atmosphere was very quiet and relaxed not hectic at all. I really felt I was heard and given the time and attention I needed to make the decision The atmosphere was very quiet and relaxed not hectic at all. I really felt I was heard and given the time and attention I needed to make the decision myself on what I was looking for in a new veichle. More

Awesome. Personable, knowledgeable, and helpful. Top notch. Felt no pressure at all. Great experience. Felt right at home with sales and finance. Personable, knowledgeable, and helpful. Top notch. Felt no pressure at all. Great experience. Felt right at home with sales and finance. More

We had a great experience with the dealership, they were very friendly and helpful. The transaction was very smooth. very friendly and helpful. The transaction was very smooth. More

One phone call and they brought the truck I was interested in from Rome NY to Clay NY for me to look at. The truck was a fair price they agreed to pay me what I wanted for my trade, I looked at th interested in from Rome NY to Clay NY for me to look at. The truck was a fair price they agreed to pay me what I wanted for my trade, I looked at the truck 10:30 Saturday morning and drove it home by 3 Saturday afternoon,it doesn't get easier than that. Great people to deal with, Matt Rupp does a great job there and makes the car buying experience a pleasure. More

My salesman Matt Rupp was very knowledgeable and knew the answer to all of my questions. Everyone there was nice and the process was very quick and easy! answer to all of my questions. Everyone there was nice and the process was very quick and easy! More

Very good to deal with and pays attention to customer wants and needs. Also considers customer when it comes to incentives. wants and needs. Also considers customer when it comes to incentives. More

Slid into a curb and my steering wheel is not straight. I thought I needed an alignment. They wrote up the service order and the Service Advisor informed me that I would be needing an oil change soon. Acco I thought I needed an alignment. They wrote up the service order and the Service Advisor informed me that I would be needing an oil change soon. According to the information provided on my Ford Pass App, the remaining oil life is 32%. I said since I am here, you might as well change the oil. I asked for a basic oil change. I was billed for a motor oil additive that I didn't ask for and the Service Advisor informed me that I did. I said my vehicle has 16,800 miles and has been driven for 20 months which equates to a little over 800 miles a month. I had my 1st oil change as suggested by Ford. Needless to say, they up charged me for the MOA (motor oil additive) that I didn't request. Then they charged me $139.99 + tax for diagnostics to determine if the alignment was the problem. After a couple of hours, the Service Advisor informed me that the lower control arm right was bent and would need to be replaced before they could perform the alignment. I asked if they would waive the $139.99 diagnostic fee if I had them repair the control arm. The answer was "no". The Service Advisor also let me know the oil change had been completed. This is the scenario, the vehicle is already up on the rack for an oil change which includes a tire rotation. All of the tires are off of the vehicle, the Service Technician was aware that the vehicle was in for an alignment; how much time was expended to look at the front suspension to notice the lower right control arm was bent. They charged me $241.96 for an oil change with the motor oil additive that I didn't request and let me know that they couldn't perform the wheel alignment because of the bent control arm. I won't be returning to Davidson Ford of Clay. More

Everyone at the Dealership was professional and courteous. This was my first time dealing with them and I was impressed. My Sales Rep was Daniel Jordan and I would highly recommend him as he was ve courteous. This was my first time dealing with them and I was impressed. My Sales Rep was Daniel Jordan and I would highly recommend him as he was very easy to work with. The entire transaction was seamless. More

My sales representative, Matt Rupp was amazing and he went above and beyond to accommodate what I need! The manager was Joe was equally as amazing to ensure all the necessary paperwork is in order. went above and beyond to accommodate what I need! The manager was Joe was equally as amazing to ensure all the necessary paperwork is in order. More