Darrell Waltrip Honda

Brandon Tidwell, EXCELLENT Service Tech. Brandon Tidwell has provided me with excellent service on each of the three Honda vehicles that I own. He is very knowledgeable, courteous and specif Brandon Tidwell has provided me with excellent service on each of the three Honda vehicles that I own. He is very knowledgeable, courteous and specific. It is refreshing to have someone who will honestly explain what is actually required to keep my Honda's operating in a safe and efficient manner. He makes each service appointment as pleasant as any service appointment can be. Highly recommended. More

Great sales process One of best sales experiences I have ever had. I would reccomend giving them a shot. Good choices. Fair pricing. Quick process. Look for quandaries fr One of best sales experiences I have ever had. I would reccomend giving them a shot. Good choices. Fair pricing. Quick process. Look for quandaries from honda More

Best salesperson I gave ever purchased from My salesperson Greg Schmidt was very informative, knowledgeable and professional. I started looking at Civic but realized after spending time with him My salesperson Greg Schmidt was very informative, knowledgeable and professional. I started looking at Civic but realized after spending time with him the Accord was a better fit for me. He could have taken the easy path but instead took the time to listen to me and find the right car for my needs. It was nice to meet someone like him and I am enjoying my 2018 Accord Sport. More

They seemed okay, but the sale, not customer, comes first. I worked with them trying to buy a new vehicle. They offered a quote and later said the vehicle was sold. They offered another vehicle immediately t I worked with them trying to buy a new vehicle. They offered a quote and later said the vehicle was sold. They offered another vehicle immediately thereafter, but were unclear on the price. I asked them to confirm the price. They said they would confirm. I actually started down to the dealership and they never confirmed, despite me calling back. Come to find out that had sold that vehicle and just decided never to get back with me. The next day, they called back to ask it there was anything they could do for me, as if nothing had happened. Then, to make up for it, they quoted me a good price only to finalize a price that was $4,000 higher when we got down to brass tacks. Sorry, we sent you a quote on last year's model. While I believe it was an honest mistake, it did not endear me to this dealer. I don't think the dealer's prices were out of line, though. More

Best service in Tennessee. Moving from Indiana to Nashville area three years ago, I started taking my car to be serviced. When I recently decided to buy a Honda CRV I was blow Moving from Indiana to Nashville area three years ago, I started taking my car to be serviced. When I recently decided to buy a Honda CRV I was blown away at the excellent customer service Tom Kim gave. He was rated a #10 in my book, went over and beyond to make sure I was happy with my choice. More

Very helpful and friendly staff Quanda from Honda was very helpful in finding exactly what I was looking for to meet my needs in the automotive department! Very approachable and will Quanda from Honda was very helpful in finding exactly what I was looking for to meet my needs in the automotive department! Very approachable and willing to go the extra mile to ensure customer satisfaction. Would recommend this dealership More

Great experience Very happy with the level of service given! I will definitely be coming to your dealership for my next new used vehicle. You even cleaned my vehicle Very happy with the level of service given! I will definitely be coming to your dealership for my next new used vehicle. You even cleaned my vehicle :) More

Worst dealership I have ever been to I can’t get in touch with the service department to schedule an appointment. I leave a voicemail and no one calls me back. I call the parts department I can’t get in touch with the service department to schedule an appointment. I leave a voicemail and no one calls me back. I call the parts department and they transfer me over to the service department just to be hung up on. I call the operator to transfer me to the service department only to be hung up on again. This is by far the worst dealership I’ve been to and I’m ashamed I bought my car from them brand new. I keep having the same issues break with my 2016 fit and they say they “fixed the problem” and a couple months pass and I have the same issues. Their customer service is very low. They interrupt you and transfer you before you can finish your sentence. They seem annoyed at all times. All I want is my car to work properly. I shouldn’t have so many reoccurring issues. It should be a one time fix especially for a car that’s two years old and has had only one owner in it’s life span that only takes it to the dealership to get everything done including new tires. Each time it breaks they tell me not to be so hard on my car. It’s a fit! I only drive it to work and back. I’m two miles from my work. There is no driving it hard in the city. I’m so over them and blaming me for any issues that come up with the car. More

Worst Honda service center I've ever been in I can't speak to the sales experience but the service department is a scam shop. All I wanted to do was get an oil change so I made an appointment. Af I can't speak to the sales experience but the service department is a scam shop. All I wanted to do was get an oil change so I made an appointment. After taking 10 minutes to check me in they tell me it will take 50-75 minutes. I'm thinking that's insane but I'm already here with a coupon so I say ok. Then the service agent has the nerve to hand me a list of things that really "need" to be done around the mileage he thinks my car should be at - $900 worth. Most of it was inspecting parts along with 3 maintenance items. Unfortunately for these guys I'm not a sucker so I know this is at least double what anywhere else would charge for that service if I even wanted it. An hour and 45 minutes later, still no car. Never, ever again. This is the WORST Honda I have ever been to. More

parts dept AMazing service and help today from Willie in Parts who sorted out my Honda Fit key with a new battery - he managed to get tiny screw out. And repl AMazing service and help today from Willie in Parts who sorted out my Honda Fit key with a new battery - he managed to get tiny screw out. And replace battery!!! THank you Willie appreciate your expertise. More