Dan Perkins Subaru

BUNCH OF LIARS AND BULLIES - WORST DEALERSHIP EVER! Let me tell you how an ignorant car salesman ruined my life. I needed a car fast, and I needed one that could handle a very tough driveway in the snow Let me tell you how an ignorant car salesman ruined my life. I needed a car fast, and I needed one that could handle a very tough driveway in the snow. It was November 4th and I was browsing online during my lunch hour. Soon after, a man named Sid contacted me about the cars I was looking at and told me I should go over there that night to look at my options, so I did. I told him over the phone and in person that I SPECIFICALLY chose Dan Perkins, out of all the other dealerships in that area, because I NEEDED all wheel drive and that is what Subaru is known for. So, you would think at a Subaru dealership that a salesman would actually be knowledgeable about all wheel drive cars, right? Apparently not. After telling me I didn't have enough credit history to be approved for a loan for the Subarus I was looking at, he showed me this Cadillac SRX and said it was the only car he could find that would fit my criteria and also get me approved for a loan due to its low mileage of about 48,000 at the time. However, during my test drive I asked about AWD and he said no, it was front wheel drive but that it also had traction control which he said would provide the same amount of safety and traction I needed for my driveway. I described my long, rocky, hilly driveway to him in extreme detail, and also pointed out that the area I live in (Bethel) has many tricky, windy roads. He assured me that this car would be safe for those situations and that it was very good in the snow. I was unhappy that he couldn't pick out another AWD vehicle for me, but I still took it home to talk to my uncle about it. I wanted to know what other people thought of this Cadillac and how safe it would be. HOWEVER, I skipped that step for one simple reason. Literally as I was pulling out of the parking lot to leave the dealership, Sid comes running out and tells me that he just looked up the VIN and found out that this model is special. He told me the model I would be buying is AWD (I looked in the manual to check and they do come in AWD) so I believed him! I never thought in a million years that a car salesman would lie to me about something as important as the drivetrain, especially after taking so many business law classes. I knew that "puffery" was a legal sales tactic, but I also learned that any oral or written statement from a vendor to a buyer legally makes up the basis of the bargain. The only reason I agreed to such a high interest loan on a car with much higher insurance was because I BELIEVED that AWD made up the basis of the bargain. I BELIEVED I was paying higher premiums on all my car costs, including gas, so that I could drive a safe car in the winter that would make it up my driveway. Little did I know the car I was taking home was REAR WHEEL DRIVE. However, I did not find that out until Triple A came over to look at my car which was stuck in my driveway because it was stuck in the snow. The Triple A man told me it was definitely rear wheel drive and he knew just by looking underneath the car. So let me review quickly. I came in and I was completely honest. I said I didn't know that much about cars but I knew that I NEEDED an AWD vehicle to get up and down my driveway safely during the harsh weather. In other words, I the buyer made it very clear that I was RELYING on him, the seller, to pick out a car that fit my specific criteria. Then he, the seller, picked out a car for me, lied to me about it being FWD, lied to me about it being good in the snow, lied to me about it being good with windy roads, lied to me about the traction control providing extra safety in the snow, and then right before I left he lied to me about it being AWD! This goes against the legal concept of "fitness for a particular purpose" for so many reasons, but I think it's clear. He sold me a car that was EXTREMELY UNSAFE in the snow under the assumption that it was AWD, which is completely false. I reported them to the DMV because of this false statement, but they won't do anything because I have no evidence in writing. However, conceptually, this goes against everything I learned from my law professor and it is an example of the bad guys getting away with it. Also, I got all these frantic voicemails while I was at work a few days after I bought the car. I find out from Sid that HE PUT THE WRONG LICENSE PLATES ON MY CAR. For almost a week I was driving around with the wrong license plates! Does that not spell incompetence?!? Someone drove to my house and changed them for me because they admitted it was Sid's mistake so they couldn't force me to waste MY gas to go all the way back there. Still, it is another example of the incompetence of both the dealership and this car salesman named Sid. Because I was driving a RWD car that I thought was AWD, you can also imagine the countless dangerous situations I was in because of the false information I was given. Every time I was driving in harsh weather I was terrified for my life. I never owned an AWD car before so I just assumed this particular model really sucked. However I still didn't know it was RWD which is why my life was constantly in danger this past winter! My car would also get stuck in my driveway almost everyday. Either I couldn't get it up the driveway at night, or I would wake up and not be able to leave my driveway because it couldn't handle the snow. As a result, I became a very unreliable member of my audit team. I had an amazing full time job as an auditor at PWC where I did really well right up until winter came along. I was forced to work from home the days I couldn't leave my house and every single one of my supervisors would get mad at me. Eventually I fell behind too much and was removed from my audit team. I also got horrible performance reviews because of my many "absences." Then the stress of not being able to drive to my job and trying to deal with Dan Perkins management got to me and I was forced to quit my wonderful job at PWC all because of this stupid car. Now I am extremely under-employed even though I have been applying everywhere and I cannot get out of this car loan. I can't afford to make my payments but I also can't afford to sell because I have negative equity. My credit scores, occupation, and financial future are all now ruined because of this man named Sid. Besides buying the car in the first place, my biggest regret is not having a tape recorder on hand when I called him. After my car was stuck for good and Triple A told me it was RWD, I called him at the dealership to confront him about the situation. He was very angry with me and said I had absolutely no right to call him a liar. After I pointed out that he did lie, he said that if I continued with my "attitude" he would hang up the phone right then and there. I gave him my information for him to look up because he didn't remember me. Once he realized who I was, he admitted to me that yes, he did indeed tell me it was AWD the first night I was there. He remembered it exactly as I remembered it (him running out and telling me right before I left). But then he made up some story that when I came in the next day to purchase the car (Nov. 5, 2013), him and his business manager informed me that it was actually FWD with traction control (this guy seriously needs to learn his makes and models because he got it wrong AGAIN). That's why I wished I had recorded, to catch him in the FWD lie when it's actually RWD. However, I also would have liked to record the things he said to me to intimidate and bully me. When I told him I had NO memory of that he said, "Well you have quite a CONVENIENT memory, huh?" I was so disgusted by him and angry with him, but there was nothing I could do. Now let me point something out. The only time I was with anyone but Sid, it was when I was signing the final papers in a separate office on Nov. 5. It was me, my uncle who co-signed, Sid, and his manager in the room. By the way my uncle also has no memory of them saying that. My uncle was under the impression it was AWD as well. Anyways, let's say Sid's story is true somehow. If Sid and his manager really both told me the truth about the drivetrain, that would mean they told me about a HUGE change regarding the drivetrain of the car RIGHT BEFORE I signed the papers. Is that good business practice? To change LITERALLY the only criteria the buyer cared about last minute like that? Who tells someone to buy a car BECAUSE it's AWD, then informs them, oops, it's actually not, RIGHT BEFORE THEY SIGN THE PAPERS??? Well, it doesn't matter too much because it's all a lie. If I KNEW that car was RWD, I NEVER WOULD HAVE BOUGHT IT. Rear Wheel is the absolute worst drivetrain for someone who wants to be safe in the snow. I would have had absolutely zero motivation or incentive to buy that car if I knew the truth about its drivetrain. However, they sure had incentive to get rid of it and leave me with a hefty loan! These people are xxxx. They admitted to my mother in person they sold me the wrong car, but refused to rectify the mistake in any way. They bullied her as well when she was fighting for me. I have tried to get lawyers to fight for me as well but just as it was with the DMV, I have nothing in writing. All I can do is write reviews for the public to see. There may be some good salesmen at that dealership? However, if you have to use Dan Perkins for some reason, I would advise everyone to AVOID SID AT ALL COSTS. He is an ignorant man who has made many BIG mistakes and told MANY LIES. Not only that, but he is also a very mean person who DOES NOT CARE about his customers after they buy something. He will be nice to you and act like he is listening to your wants and needs up until you leave. Then if you confront him with the truth, he will bully, lie and intimidate you until you are afraid to call the front desk. I am out thousands of dollars because of repairs and extra car costs and snow plowing costs I have incurred because of this lousy RWD car. It is of no use to me and I am now buried in debt because of it. The fault lies with Sid and Dan Perkins and I hate them both. Go to literally any other dealership but them. More