DCH Toyota of Torrance

Great service Just bought a car from Thomas Rosario. The best experience I've had! Thanks for getting me my Camry. I will recommend to all my friends and family. Just bought a car from Thomas Rosario. The best experience I've had! Thanks for getting me my Camry. I will recommend to all my friends and family. More

Best car purchase ever Costco referred me to dch Toyota and connected to me Keith White. He was extremely efficient and honest. I Came in for a new camry and left with a new Costco referred me to dch Toyota and connected to me Keith White. He was extremely efficient and honest. I Came in for a new camry and left with a new Camry in less than two hour. I highly recommend working with keith More

Best Toyota Dealership Had great experience with this dealership I worked with Baraa he made buying a car so easy. Felt comfortable and overall no stress in purchasing a car Had great experience with this dealership I worked with Baraa he made buying a car so easy. Felt comfortable and overall no stress in purchasing a car. Thank you Baraa. Thank you DCH More

Go see Akil for a great deal! Thanks goes out to internet manager Akil Karim on a great deal on our new Sienna. He was very knowledgeable and very upfront with the process. Jimmy a Thanks goes out to internet manager Akil Karim on a great deal on our new Sienna. He was very knowledgeable and very upfront with the process. Jimmy also was very thorough and meticulous with our final paperwork. This our 3rd vehicle from DCH and Akil and Jimmy are a great reason to keep us coming back! More

Good service Ivette Trejos She gave us excellent service and she is a very good salesperson , she had a lot of patience , she explained everything well, we recommend it. She gave us excellent service and she is a very good salesperson , she had a lot of patience , she explained everything well, we recommend it. More

Bought anew 2017 Corolla S I bought a new 2017 Corolla S from Jon a couple weeks ago and I was so satisfied with the service that he provided from beginning to end. He provided I bought a new 2017 Corolla S from Jon a couple weeks ago and I was so satisfied with the service that he provided from beginning to end. He provided me all the information through the presentation and was friendly and knowledgeable with the vehicle that I bought. Even dealing with him via the internet was easy and there was no negotiation process. Jon was a straight forward sales advisor. I would definitely recommend him to any customer. I would definitely refer him and use his business again in the future. More

Best car Experience I recently purchase a brand new toyota. It was easy and smooth. I didnt have the best credit but the Internet Sales Manager Irene Rios got me into a b I recently purchase a brand new toyota. It was easy and smooth. I didnt have the best credit but the Internet Sales Manager Irene Rios got me into a brand new Corolla. she explained everything to me no surprises. I highly recommend her if you are looking to purchase any vehcile. More

terrible customer service, much delayed DMV filing DCH toyota is terrible in dealing with basic customer file processing. May 24, I purchased 2017 Toyota Prius prime from Akil, Financing manager: Ch DCH toyota is terrible in dealing with basic customer file processing. May 24, I purchased 2017 Toyota Prius prime from Akil, Financing manager: Chris. Two weeks later, I still did NOT get DMV plate. I asked Akil via email, no response. I texted him, he replied it will take 4 -6 weeks to get DMV plate. What in the world will take that long time? my previous cars, I got plates less than 10 days. I called DMV processing clerk Denise. Denise said, I am sorry, your file won't get processed until Jun 16, because you bought the car on May 30. I said please check file original contract I signed. I bought it May 24. She kicked my request back to Akil and Akil said I don't handle after sales service, talk to relationship manager, Becky. Becky is very difficult to get hold of. I finally get hold of Becky, she said, well, I can't change back the passed. whatever happened happened. She never had slight feeling of apologies. Today is Tuesday Jun 6. I said, I need the plate number now to apply hov lane sticker. She said we can not do that. I have to ask Denise to try everything she can to get me the number by Thursday the earliest day, which is still not certain. DCH is totally bureaucratic, treating customer like xxxx, especially Denise. I am NOT asking something extra. Correct what you missed, give me the number today, which only takes minutes to do. Denise came up with all kinds of excuses to say, I am sorry, I can't do it today or tomorrow. I can tell you the number earliest day is Thursday, which might still not possible. Becky is doing the same, what kind of customer relation manager is that, piece of crap. Becky is just repeating what Denise is saying. Because DCH very delayed processing, so far, I did not have the plate after two-week of driving. I am very very very pissed off. I need plate to get the hov lane sticker, which itself takes long time to process. Fool me once, shame on me; fool me twice, shame on DCH. I will try everything I can to spread my bad experience with DCH, xxxxty place treats customer like xxxx. I will ensure nobody I know will buy anything from DCH, have a wonderful day! More

Comfortable, easy and quick Every time I visit this dealership I leave happy and my car feels great. Sean and his team always seem to have a family atmosphere; they get you in a Every time I visit this dealership I leave happy and my car feels great. Sean and his team always seem to have a family atmosphere; they get you in and out and work with your budget. When I visit DCH i know I will be taken care of. More

DCH reliable & friendly I stopped by the dealership just to look at some of the different toyotas and left with a brand new highlander. Alex cho really helped me decide on a I stopped by the dealership just to look at some of the different toyotas and left with a brand new highlander. Alex cho really helped me decide on a good vehicle for my family. I left feeling I got a good deal and a safe reliable car. Thank you Alex and DCH for making this experience a seamless one. More