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DCH Toyota of Torrance

Torrance, CA

4.8
762 Reviews

2909 Pacific Coast Hwy.

Torrance, CA

90505

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762 Reviews of DCH Toyota of Torrance

March 13, 2025

I have always received outstanding service from Bryan Yoshida and I will continue to come to this location, thank you Bryan. More

by teresaramdat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Yoshida, Bryan Yoshida
Mar 13, 2025 -

DCH Toyota of Torrance responded

We'll pass this along to him! Thank you for your loyalty to Bryan and the DCH Toyota of Torrance team!

March 13, 2025

They always offered a grata service. But the girl who assisted me this time Needs a little bit of customer care . Smile once in while . More

by realestatepledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang, Daniel Poplar, Amy Rodriguez, Bryan Yoshida
Mar 13, 2025 -

DCH Toyota of Torrance responded

Hello, we appreciate your kind words about our service and apologize if the recent experience didn't meet expectations. If you'd like to discuss your interaction in more detail, I'd be happy to learn more so we can improve. Thank you. Kierra Harris - Service Manager - 310-626-9086 - kharris@dchtoyotaoftorrance.com

March 13, 2025

It’s easy to get the service even though without the reservation. It’s better if they have a shuttle service. More

by Dealertoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Mar 13, 2025 -

DCH Toyota of Torrance responded

Thank you for stopping by! We're glad to hear that getting service at DCH Toyota of Torrance was easy, even without a reservation. We appreciate the suggestion about shuttle service and will certainly take it into consideration.

March 12, 2025

I recently purchased a Prius from DCH Toyota, and the experience was fantastic! The sales and financing team were professional, and made the process smooth and stress-free. Highly recommend this dealers More

by Koko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aly Gabry
Mar 13, 2025 -

DCH Toyota of Torrance responded

Congrats on your Prius! Our DCH Toyota of Torrance team was happy to work with you on a deal and make your experience a breeze. Stop by anytime!

March 12, 2025

The service employee should enhance their customer service skills and provide clearer explanations regarding future services. As someone with no mechanical experience, I need a detailed explanation of More

by Sweet_g99us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 13, 2025 -

DCH Toyota of Torrance responded

Thank you for sharing your feedback. We understand the importance of clear communication and personalized service, especially when it comes to vehicle maintenance. Your suggestion about applying special coupons to all household vehicles is noted as well. If you'd like to discuss this further or have any other questions, please feel free to reach out at your convenience. Thank you. Kierra Harris - Service Manager - 310-626-9086 - kharris@dchtoyotaoftorrance.com

March 12, 2025

Margaret kang explained all to me Did not oversell repair was done in a timely fashion More

by Vickireams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Mar 13, 2025 -

DCH Toyota of Torrance responded

Thanks for recognizing Margaret's great customer service! We'll pass this along to her, and we hope to see you again soon at DCH Toyota of Torrance!

March 12, 2025

Mr. Daniel P. is making himself a great ambassador for the brand. Daniel is friendly, professional, and very knowledgeable at what he does. He should be recognized for the many contributions he's making t More

by BOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Mar 12, 2025 -

DCH Toyota of Torrance responded

Thank you for highlighting Daniel's exceptional service at DCH Toyota of Torrance! We're proud to have such a dedicated team member representing our brand. See you next time!

March 11, 2025

Margaret was friendly and clear for everything. She quickly fixed the front right window cariburation at the check in. More

by yabyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Mar 12, 2025 -

DCH Toyota of Torrance responded

We appreciate the shout-out to Margaret! Thank you for trusting our team with your vehicle's care.

March 11, 2025

Very helpful and knowledgeable. Everyone friendly. It’s close to my house and I was able to get a ride. More

by Robhin3
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar
Mar 11, 2025 -

DCH Toyota of Torrance responded

Robhin, it's great that our team at DCH Toyota of Torrance was helpful and friendly during your visit. Thanks for trusting us with your vehicle's care!

March 11, 2025

Provides great quality service with newly incorporated deals without the added free meals that some other dealers provide. More

by norris.blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimiana Maya Ma
Mar 12, 2025 -

DCH Toyota of Torrance responded

Thank you for sharing your feedback! We're glad you appreciated the quality service and deals at DCH Toyota of Torrance. We look forward to serving you again in the future!

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