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DCH Toyota of Torrance

Torrance, CA

4.7
562 Reviews

2909 Pacific Coast Hwy.

Torrance, CA

90505

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562 Reviews of DCH Toyota of Torrance

November 24, 2024

They're really helpful at this location. A little pricey but that is expected. It's usually busy so they provide a ride one way to your home. More

by backdropgyrl17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang, Daniel Poplar, Amy Rodriguez, Bryan Yoshida
November 22, 2024

All staff is very courteous and Daniel, my Service Advisor is informative and very Professional! In the future, I will be returning to DCH Toyota of Torrance for all of my servicing needs on my RAV4!! More

by nologolo315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Cota, Daniel Poplar
Nov 22, 2024 -

DCH Toyota of Torrance responded

We love hearing Daniel and the team provided you with courteous and professional service at DCH Toyota of Torrance! Thank you for trusting us with your RAV4; we look forward to assisting you again in the future.

November 22, 2024

I had an excellent experience at DCH Toyota of Torrance! The team was incredibly professional and focused on making the deal happen at a fair market price, unlike other dealerships I visited. The customer s More

by Leon Naing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everett Smith and Lyndon
Nov 22, 2024 -

DCH Toyota of Torrance responded

Thank you for sharing your wonderful car-buying experience at DCH Toyota of Torrance! We're pleased that Everett and the team provided outstanding customer service and helped find the perfect fit. We appreciate your recommendation, and we look forward to assisting you again in the future!

November 22, 2024

I was greeted at the front desk and someone helped me right away. The first person who helped me wasn't a good fit and as I was walking out, Hudson Lee came by and asked a few questions to lute me back a More

by jspann27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Lee
Nov 22, 2024 -

DCH Toyota of Torrance responded

Hello, we're pleased to hear that Hudson was able to turn things around for you at DCH Toyota of Torrance and make the process enjoyable and comfortable! Thanks for sharing this positive feedback, and safe travels in your new vehicle!

November 21, 2024

I’ve been coming to DCH Toyota for years now, and I’m always satisfied. They always take care of my car, and are super friendly. More

by arnulfo.aj.romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Hernandez , Margaret Kang, Daniel Poplar
Nov 21, 2024 -

DCH Toyota of Torrance responded

Thank you for your continued trust in DCH Toyota of Torrance! We're delighted to know that our team consistently provides friendly service and takes great care of your car. We look forward to serving you for many more years!

November 21, 2024

Excellent . .especially the agent Sal Salvador he knows his job well and he’s helping me a lot to Get my car.. and it’s amazing really appreciate on him. For wha More

by Jissan York
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Salvador
Nov 22, 2024 -

DCH Toyota of Torrance responded

Jissan, we're delighted to hear that Sal provided you with such excellent customer service at DCH Toyota of Torrance. Thank you for sharing your experience and enjoy your new car!

November 20, 2024

The oil change was a bit expensive. Also, I waited for a long time for my car to be delivered. More

by matin.lackpour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang, Daniel Poplar, Manny Pena
Nov 21, 2024 -

DCH Toyota of Torrance responded

Thanks for sharing your feedback with us. We appreciate your patience and will work on streamlining things for next time. If you'd like to discuss this or anything else further, please feel free to reach out directly, thank you. Kierra Harris - Service Manager - 310-626-9086 - kharris@dchtoyotaoftorrance.com

November 20, 2024

Great service! Service representatives are very professional and efficient. I appreciate provided a ride home on those days I can't wait. More

by ruben.perez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Poplar, Manny Pena
Nov 21, 2024 -

DCH Toyota of Torrance responded

Thanks for sharing your professional and efficient service experience at DCH Toyota of Torrance, Ruben. It's great to know the ride home was helpful for you. Safe travels and take care!

November 19, 2024

Scheduling my service went smoothly. I was quite pleased with the cost of my service too. More

by derrick.deconinck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang, Daniel Poplar
Nov 19, 2024 -

DCH Toyota of Torrance responded

Thanks for stopping by, Derrick! We're glad you're satisfied with the service and cost. See you next time at DCH Toyota of Torrance!

November 19, 2024

Good service very friendly. Although I noticed I was waiting a bit long for my car. I decided to check in with the reception and they said it was already ready. I thought I woul More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Nov 20, 2024 -

DCH Toyota of Torrance responded

Kyle, thanks for sharing your experience with us at DCH Toyota of Torrance! We're glad to hear you enjoyed the friendly service and complimentary coffee. We'll make sure to improve our communication regarding vehicle readiness in the future. We appreciate your feedback and look forward to serving you again!

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