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DCH Toyota of Torrance

Torrance, CA

4.7
561 Reviews

2909 Pacific Coast Hwy.

Torrance, CA

90505

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561 Reviews of DCH Toyota of Torrance

November 19, 2024

Friendly staff who were able to accommodate me last minute for service, roomy and clean waiting lounge More

by Kathy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe (Jose), service manager
Nov 20, 2024 -

DCH Toyota of Torrance responded

We're glad the team was able to get you in on short notice, Kathy. Thanks for the stellar review, and let us know if you need anything else from DCH Toyota of Torrance!

November 18, 2024

Brian the service advisor is always very informative and super helpful. They have great customer service. More

by sunshine.val.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Yoshida
Nov 18, 2024 -

DCH Toyota of Torrance responded

Thank you for highlighting Brian's excellent service at DCH Toyota of Torrance! We're pleased that our team provides the great customer care you deserve. We look forward to serving you again in the future!

November 17, 2024

Mechanic reported nail in tire. .he recommended replacement. I consulted a friend who used to own a tire shop. My friend said a replacement is not needed because the nail was.in the More

by antiquenio
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nikki
Nov 20, 2024 -

DCH Toyota of Torrance responded

Hello, I apologize for the miscommunication regarding your tire repair. Unfortunately, we do not patch tires at our dealership, only replace them, and your options should have been communicated to you more clearly. We've addressed this internally, but if you have any other questions or concerns, please feel free to reach out to me directly, thank you. Kierra Harris - Service Manager - 310-626-9086 - kharris@dchtoyotaoftorrance.com

November 16, 2024

We had the best experience! !! Our sales representative Seth Arakaki was knowledgeable and explained the process so well. He really made it feel as if it was a family friend. He More

by keri_austria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Cho , Seth Arakaki
Nov 18, 2024 -

DCH Toyota of Torrance responded

It's wonderful that Seth and Alex provided such a fantastic experience at DCH Toyota of Torrance! We love knowing our team made you feel like family and took the time to address your needs. Thank you for choosing us; we look forward to serving you again in the future!

November 15, 2024

Margaret Kang was awesome, very helpful, professional and provided great service. I will be recommending DCH Toyota to all of my friends and family. More

by Mendoza0381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Nov 18, 2024 -

DCH Toyota of Torrance responded

Thank you for recommending us to your friends and family. Margaret will be pleased to read your praise. We look forward to assisting you in the future!

November 15, 2024

Margaret worked wonders to get our service done faster than the original estimate. Thank you! More

by Robert Rincon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Nov 15, 2024 -

DCH Toyota of Torrance responded

She'll be pleased to hear you appreciated the quickness of service, Robert! Thanks for choosing DCH Toyota of Torrance!

November 15, 2024

I was welcomed with open arms by the service representative. The customer service was excellent. More

by J.Manzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Marquez
Nov 15, 2024 -

J.Manzo responded

Customer service was awesome. A big thanks to Maya Marquez .

Nov 15, 2024 -

DCH Toyota of Torrance responded

We'll pass this along to her! Thanks for taking the time to share your experience with us at DCH Toyota of Torrance!

November 14, 2024

Maya Marquez was quick and professional in getting my truck serviced. Check-in was easy and the staff was accommodating and profesional. She followed up as I waited to give me an update, which I apprecia More

by AC1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Marquez
Nov 15, 2024 -

DCH Toyota of Torrance responded

Providing you with a smooth and professional service experience is always our goal at DCH Toyota of Torrance. It's great to know that the check-in process was easy, and you felt well-informed by Maya throughout your visit. Thank you for the stellar review!

November 13, 2024

Anthony L. helped me find the perfect car! The entire experience was relaxing and stress-free. Highly recommend working with him! More

by Spaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony lisica
Nov 13, 2024 -

DCH Toyota of Torrance responded

Thanks for the shout-out to Anthony's customer service! We hope you enjoy the car and are here if you need anything else!

November 13, 2024

Good dealership, excellent service, took longer than expected but kept me abreast of the status. More

by Buhockey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Kang
Nov 14, 2024 -

DCH Toyota of Torrance responded

We appreciate your patience and the kind words for our team. Thanks for choosing DCH Toyota of Torrance!

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