DCH Toyota of Oxnard

20k service was performed as required and Patty, the service rep, did an excellent job before and after service was completed. I highly recommend the service department. service rep, did an excellent job before and after service was completed. I highly recommend the service department. More

Can't get anyone on the phone or to have them return a call. Can't reach anyone to schedule service or to get questions answered regarding warranty. Called the Finance department several times, no answer but was Can't reach anyone to schedule service or to get questions answered regarding warranty. Called the Finance department several times, no answer but was able to leave two messages. Yet days later, no returned call. Emailed twice no response. Meanwhile, this dealership sold us car finding out later that all four tires were too small and definitely not for that car, which eventually forced us to have to replace all tires. All of these issues seemed to have now compounded making me realize that the dealership is only trying to make the next sale, and not interested in taking care of existing or prior customers. Perhaps I am taking this all out of proportion, but how would anyone else feel if they can't seem to get anyone on the phone or anyone to call back, not to mention the other issues that we are having with the vehicle. More

Amazing Customer service. Best customer service (Art). From the time I drop off vehicle in the morning to walking me over to shuttle area he made sure I was taken care of. Fol Best customer service (Art). From the time I drop off vehicle in the morning to walking me over to shuttle area he made sure I was taken care of. Followed up w me once vehicle was done. He offered a shuttle pick up. Will def recommend art garcia More

Finance department worthless Sales department of course was great. Once they hook you and shake on the deal your pretty much at the bottom of the priority list. Been a few weeks a Sales department of course was great. Once they hook you and shake on the deal your pretty much at the bottom of the priority list. Been a few weeks and Finance department hasnt paid off my trade in but has already been sold at auction. Dont know how that is. Anyway trying to get a hold of Tim in Finance is close to impossible. Try another Toyota dealer do yourself a favor. More

Horrible experience with trying to buy a used car I started my look for a Toyota approximately one month ago. I found their ad on CarGagus, cars.com, and had a terrible experience. They added on a ant I started my look for a Toyota approximately one month ago. I found their ad on CarGagus, cars.com, and had a terrible experience. They added on a anti-theft on for $895 and said it couldn’t be taken off.. How could I trust a company like this. More

2018 Toyota Tacoma TRD Sport Went In to get my 2018 Tacoma Serviced and get a recall handled and the Service Team Member Juan Arriaga was a big help !!! Got me in really quick and Went In to get my 2018 Tacoma Serviced and get a recall handled and the Service Team Member Juan Arriaga was a big help !!! Got me in really quick and set me up with a car loaner for a few hours !!! Really helped my day move smoother . Juan Arriaga was very professional and had a great attitude. I will definitely be bringing my truck back to get serviced at DCH Toyota of Oxnard thanks to Juan Arriaga . More

Don't Shop at DCH After reading some of the other reviews I can see this is business as usual for this place. Shady sales practices...and then when you try to resolv After reading some of the other reviews I can see this is business as usual for this place. Shady sales practices...and then when you try to resolve they say bring the car in and they will buy it back. This place is terrible. Would not recommend it to ANYONE. I purchase a car and they really up sold a door protective wrap. If you are getting that pitch do buy. they are literally $15 from 3M and the up sell for $500. That should have been my first clue what these guys are all about. More

Stay away from DCH Toyota These guys are real CON artists in the car sales game. If you just can pass up a deal they are offering be VERY wary of the bait & switch they pl These guys are real CON artists in the car sales game. If you just can pass up a deal they are offering be VERY wary of the bait & switch they play. They scammed me out of $500 which fortunately was not a huge amount but I will never go back there again!!! After reading some of the other reviews, a lot of similarities on how this guys operate. STAY AWAY If you have a choice definitely recommend you look elsewhere…. More

Purchase of 2019 Toyota Priux A sincere "Thank You" and kudos to Paul Panz who did such a good job for me when I purchased my new car Prius. Am really enjoying my new 'ride'! A sincere "Thank You" and kudos to Paul Panz who did such a good job for me when I purchased my new car Prius. Am really enjoying my new 'ride'! More

Jasmin is great! Super helpful and attentive. I keep coming back for Jasmin in Parts and Services, as well as other few guys that work there. They’re always helpful and do whatever they can to tak I keep coming back for Jasmin in Parts and Services, as well as other few guys that work there. They’re always helpful and do whatever they can to take care of you. More