DCH Subaru of Thousand Oaks

The DCH Subaru service team was honest and fair. Thank you for making it an easy process. Thank you for making it an easy process. More

Christina was lovely. Very informative and made the whole process seamless from beginning to end. Very informative and made the whole process seamless from beginning to end. More

Jasmine was great. Quick service. Very friendly. I will continue service here. Could not ask for more Quick service. Very friendly. I will continue service here. Could not ask for more More

We were very pleased by our experience in buying a used Subaru. We really enjoyed working with 2 very personable young men. Tyler was especially friendly and helpful in making us very comfortable through Subaru. We really enjoyed working with 2 very personable young men. Tyler was especially friendly and helpful in making us very comfortable through out the process. One thing to improve: It was not clear in the beginning that we were dealing with a set price - knowing that would have eased my mind from the start. Also, we later discovered that the car was missing the SUBARU dust cap on one of the tire stem. Not sure if it is worth going back for that now... More

The dealership is expensive but they are usually able to resolve any issues very quickly. resolve any issues very quickly. More

Our salesman Reggie was very honest and straight forward, which we appreciated, not like a typical sales person. Mathias was also very helpful and friendly. Forgot who the managers name was, but he was ver which we appreciated, not like a typical sales person. Mathias was also very helpful and friendly. Forgot who the managers name was, but he was very tall. He was also very helpful. Overall everyone was very friendly and helpful. More

Recently purchased used truck- shamar / nicos were top notch and should be recognized by suburu notch and should be recognized by suburu More

I recently purchased an Outback from Ron. He was thorough, professional and knowledgeable. I felt he was honest with his answers. He was thorough, professional and knowledgeable. I felt he was honest with his answers. More

adding to the negative reviews below, I would agree that this is the worse. It is closer to me than where I bought the car in Santa Monica, which has wonderful customer service. ITO Suburu is closer to me this is the worse. It is closer to me than where I bought the car in Santa Monica, which has wonderful customer service. ITO Suburu is closer to me than where I bought the car in Santa Monica, which has wonderful customer service. I was scheduled for a recall so I scheduled it here I also needed a new battery, which I was going to buy at the dealership. When I called to ask if they would just install it as a courtesy since the recall was Suburu's doing necessitating a trip and waiting and the battery takes about 5 minutes with a few bolts. The service manager said, "why would want to do that?" in a nasty tone of voice. I said, "because otherwise I will take it back to Santa Monica and they can get the fee for the recall and the sale of the battery." He said, "fine, why don't you do that?" I called Santa Monica and they were very courteous. More

**ZERO STARS** BEWARE: terrible experience trying to purchase used car here. They wouldn't budge on ridiculously high asking price, and were condescending, rude, and unkind to boot. purchase used car here. They wouldn't budge on ridiculously high asking price, and were condescending, rude, and unkind to boot. More