DCH Subaru of Thousand Oaks

I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me k at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly. More

Bought a preowned crosstrek from this dealer a week ago even before we left after all paperwork and they washed the car and getting it ready to deliver, spotted a nail in the rear tire. Took it home the ca even before we left after all paperwork and they washed the car and getting it ready to deliver, spotted a nail in the rear tire. Took it home the car stayed in the garage over the weekend we found out one of the head light was not working. So we brought the car back on the way there, I spotted a tiny chip on the passenger side of the windshield. The headlight was having electrical issues which in the warranty. They refused to fix the chip claiming that they inspected the car before listing it. If they did a thorough inspection as they claimed, why didn’t they see the headlight and the nail issues? More

The department ran like a well oiled machine, I got right in and the car was ready pretty quickly. in and the car was ready pretty quickly. More

This location is always quick, respectful, and easy to schedule at. I don’t go anywhere else. schedule at. I don’t go anywhere else. More

It was a pleasure working with Ron on my new Subaru lease. I love my new Subaru. lease. I love my new Subaru. More

It is a great team of people for the most part, service more than sales. more than sales. More

Ron gave us the deal we wanted on the car we wanted. We are extremely pleased. We are extremely pleased. More

Juan in the service department was fantastic ! He was efficient and very knowledgable. He went above and beyond the norm! He was efficient and very knowledgable. He went above and beyond the norm! More

This was my first experience buying a new car. Ron was very helpful and incredibly patient with me. Everyone was kind and personable, it really made the process of buying a car much more enjoyabl Ron was very helpful and incredibly patient with me. Everyone was kind and personable, it really made the process of buying a car much more enjoyable. More

Courtesy, efficient, and completes work timely. Also washed my car which was a nice surprise. Thank you Also washed my car which was a nice surprise. Thank you More