DCH Subaru of Thousand Oaks

The best service ever! Jazmin is terrific..took care of me as if I were her Miother instead of a complete stranger in need of a new battery without an appointment. Jazmin is terrific..took care of me as if I were her Miother instead of a complete stranger in need of a new battery without an appointment. More

Service advisor was very professional and very effective. Made sure I had a ride home and a pick up Made sure I had a ride home and a pick up More

This is the second vehicle that I have purchased from this dealership. The process was simple and not a headache. Everyone at the dealership was super friendly - I do not remember all of their names. this dealership. The process was simple and not a headache. Everyone at the dealership was super friendly - I do not remember all of their names. Mathias Curbelo was amazing - even though I gave him a hard time (LOL) about taking the car for test drive with barely any gas - he said just drive around the block - i said why in case we run out of gas, and we have to walk back... I really did not need to test drive I already knew I wanted the car (don't worry he did fill the tank before I left in my new cat) and now he understands the importance of the leg extender on the driver seat :-) for us height challenged people. You guys are amazing!!! More

We have bought to Subaru Acents from them. We love the cars! Service and sales are great We love the cars! Service and sales are great More

The waiting area was nice but I was told the service would take 1 1/2-2 hours and they would text me when it was ready. At 3 hours I walked up to find out what was happening with the car. My service per would take 1 1/2-2 hours and they would text me when it was ready. At 3 hours I walked up to find out what was happening with the car. My service person wasn’t there so a different one looked it up and said it was ready. I drove home and see I got an email about the time I got my car telling me it was now ready. More

Juan and Enrique were awesome and extremely helpful! Definitely going to have all my service done for my vehicle here moving forward. Definitely going to have all my service done for my vehicle here moving forward. More

Christina Lopez is an amazing rep. Very kind and knows how to listen. Keep it up Christina Very kind and knows how to listen. Keep it up Christina More

The service rep was excellent. Service department, though...when I got my car back it started then immediately stalled. It was fixed quickly however this should have been checked. Service department, though...when I got my car back it started then immediately stalled. It was fixed quickly however this should have been checked. Also, service was supposed to include fluid top off and I still have a "low washer fluid" warning. More

5 stars for service and sales teams. Always ask for Christina in service and Reggie in sales. Always ask for Christina in service and Reggie in sales. More

Jasmin was wonderful, kind and very helpful. She did a great job communicating with me throughout the process. She did a great job communicating with me throughout the process. More