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DCH Ford of Thousand Oaks

Thousand Oaks, CA

1.4
150 Reviews

3810 E Thousand Oaks Blvd

Thousand Oaks, CA

91362

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150 Reviews of DCH Ford of Thousand Oaks

March 17, 2018

Friendly Great experience I don’t like to write reviews but in this case I guess I will since I love my new explorer platinum....my 6th ford in 34 years!! More

by CpOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ball, Michael Berens, Keir Sole, Brandon Ziola
Mar 19, 2018 -

DCH Ford of Thousand Oaks responded

We appreciate you taking the time to leave us this review! Thank you for being a customer of DCH Ford of Thousand Oaks!

March 14, 2018

Fast friendly and smooth The salesmen were very helpful and answered all questions the process was very easy and quick after choosing the vehicle we wanted and Taylor made su More

by poppyseed
Recommend Dealer
Yes
Employees Worked With
Taylor Davis
Mar 16, 2018 -

DCH Ford of Thousand Oaks responded

We're happy to see you had an excellent experience here at our dealership! Thank you for your positive review and for sharing your feedback. Please let us know if you need anything else. We're always happy to help!

March 06, 2018

Best service ever! Purchased my Ford Flex here back when the dealership was Kemp. Bought an extended warranty at the time and never had to use it until now. Keir Sole More

by Clover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keir Sole
Mar 07, 2018 -

DCH Ford of Thousand Oaks responded

We appreciate your kind words and positive feedback, Clover! We look forward to seeing you again! Have a great day!

March 04, 2018

Diesel diagnosis I brought me 2004 f350 diesel in to get checked for engine codes. I drove the truck there the tender brought the truck to the back. Then I was told th More

by 04 f350 diesel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The representative that helped me was Eric Johnson he was ok he only new what the mechanic told him I was ok with him he didn't go out of his way to help just shrugged his sholders, Daneel Wilson
Mar 05, 2018 -

DCH Ford of Thousand Oaks responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Adam Chirchick General Manager 805-491-7000 achirchick@dchusa.com

February 22, 2018

Nicole was the bomb dot com. Nicole was awesome from minute one. She was very patient with our whirlwind of visitors and wait times. She was knowledgeable, clear, and up front. More

by El pollo inka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Handler
Feb 23, 2018 -

DCH Ford of Thousand Oaks responded

We are glad to hear that you had a great experience with us! Thank you for the great review!

February 15, 2018

The experience was perfect! Danny was very attentive. He made sure that I received everything that I needed and wanted. Your whole team was Great, I will be back More

by melly527lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Simmons, Mark Viggiano
Feb 17, 2018 -

DCH Ford of Thousand Oaks responded

We hope to see you in the future! Thank you for the great review!

February 15, 2018

Friendly Service Everyone is so friendly and helpful. I really like this dealership! I bought my car their and had a great experience. This time in was for my first More

by KLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Berens, Keir Sole
Feb 17, 2018 -

DCH Ford of Thousand Oaks responded

Thank you for sharing your experience with us!

February 02, 2018

Really Good Communication JR was very responsive to my questions. I felt very comfortable with his explanations and secure in his decisions in getting my car fixed properly. More

by KateKingsFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Feb 03, 2018 -

DCH Ford of Thousand Oaks responded

Thank you for your great service review!

February 02, 2018

Good place, great folks - only one incredibly minor comment I found a really great used car here, and everyone was very helpful, from the information gathering phase, through the purchasing and finance phase, a More

by BR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR, Chris Smith, Dan Gibbs, Taylor Davis, Ulises Ramos, Brandon Ziola
Feb 03, 2018 -

DCH Ford of Thousand Oaks responded

We appreciate you leaving us this review about your experience at the dealership! We hope that you enjoy your BMW!

February 02, 2018

Super Duty purchase Found an F-250 Super Duty in the configuration and color I wanted. We also purchased an Explorer Limited from DCH about 6 months ago. Jerry was very More

by McM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ball, Jerardo Navarrete
Feb 03, 2018 -

DCH Ford of Thousand Oaks responded

We are glad to hear that you are thrilled with your new truck! Thank you for taking the time to leave us this review!

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