Crown Mercedes-Benz Dublin
Dublin, OH
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2,228 Reviews of Crown Mercedes-Benz Dublin
Let me tell you something-I buy and enjoy a lot of cars both new and used. My wife and I just happened to be taking a trip to Hocking Hills for a short get-away if you can relate. Anyway, I said lets hav both new and used. My wife and I just happened to be taking a trip to Hocking Hills for a short get-away if you can relate. Anyway, I said lets have breakfast at First Watch and "maybe we'll look through Crown and MAG for the fun of it." Eye Candy 101--Lamborghini Gallardo. Okay, I have to look at this car wherein this voice comes through the air-"Isn't that car beautiful, thats all you, lets go for a ride-man, you have to drive this car." So, as I am greeted by Richard Norman on this 90 deg. Saturday morning, the fun started. We hit it off from the start and not to get roped in, he was just a genuinely nice guy that happened to be a car salesman. He's not the go to man for exotics(yet) but he does work with Ryan who is the "go to" guy for the detail. THe team worked well together. I wanted to buy, Ryan talked the detail of the cars and Richard was the deal maker which, simply put: He wants to sell cars to those that want to buy cars. Nothing over the top pushy, although he did send me about 10 pics of the Lambo as we were driving further south. I like that-straight communication, no BS just a nice salesman. Frankly, Richard could sell a lot of things and doesn't need much to go on as his personality shines. The deal on the Lamborghini didn't happen although I did stop by for another look and drive with my wife. About a week later, I stopped in after a business meeting--there it was Bentley Continental GT. Now, bear in mind, salesmen always have a way and I was laughing again. Letting my wife know that I was on my way home, although not fully disclosing that I had stopped one more time for a "look see" of the inventory. Anyway, long getting longer, I bought the GT, Richard and significant other delivered it to my house (130 miles away) and although I haven't been behind the wheel for many miles, life is about things that get to it. The car is great but the service was the best part. Thanks Ryan and Richard--you know I will return. More
Our entire experience with Richard Norman was positve. He was informative, accomodating, understanding and took the time to fulfill each of our requests. His professionalism has carried over well past th He was informative, accomodating, understanding and took the time to fulfill each of our requests. His professionalism has carried over well past the sale and into the service arena. Each time we enter the dealership we are greated with his warm smile and friendly attitude. We have since recommended him to another family member and will contuinue to do so for anyone looking for a Mercedes or quality used car. More
Stephen Revard is very personable and helpful. He was extremely patient in my purchasing decision. I would highly recommend working with Stephen Revard on your next Mercedes-Benz purchase. His training o extremely patient in my purchasing decision. I would highly recommend working with Stephen Revard on your next Mercedes-Benz purchase. His training of me on the features of my new E350 was thorough. Working with Craig Brooks (handles the paperwork of closing the deal) is always a pleasure. I have worked with him on three different deals and he makes the experience pain free. I would recommend Crown Eurocars for all your car needs. Their service department also is top notch! More
I just traded off my 2002 CLK 320 Mercedes convertible (98,000 miles) for a 2007 pontiac G6 GT hardtop convertible (23,000 miles), purchased at Jack Maxton. I originally bought my Mercedes at a non-Merce (98,000 miles) for a 2007 pontiac G6 GT hardtop convertible (23,000 miles), purchased at Jack Maxton. I originally bought my Mercedes at a non-Mercedes dealer and was having it serviced elsewhere, but kept encountering problems. When I took the Mercedes to Crown, Seth Kinniard assisted me. He and his staff were able to take care of my car problems quickly. Seth was very personable as well as knowledgeable and accommodating. He could not have been any nicer. I would rate Crown Mercedes and Seth Kinniard very high on quality service and customer relations. Sharon Law More
I have been more than pleased with their service. Mr Ron Shook professionlism is over the top. He goes out of his way to do everything possible to take care of my auto and explains all details to me. When Shook professionlism is over the top. He goes out of his way to do everything possible to take care of my auto and explains all details to me. When I leave the his shop I know I've received the best service anyone can get. All of the staff I talk with are very friendly and respectable. I'm so pleased to be apart of the Crown Motors Family. I would recommend them highly to anyone shopping for a Mercedes. More
He was very helpful and listened to what I wanted in a vehicle. (price, quality, etc.). He was very professional and gave his undivided attention to detail. I have referred individuals who are referrin vehicle. (price, quality, etc.). He was very professional and gave his undivided attention to detail. I have referred individuals who are referring individuals. My very close friend bought a mercedes from Mr. Norman within a week of my purchase. He is currently working on a deal for my daughter. I really like Crown Mercedes and Mr. Norman adds an additional plus to the experience. More
Richard was very professional and knowledgable of Mercedes-Benz products. Answered all of my questions when purchasing a new vehicle. I have been pleased with the ease of purchasing my new ML. I w Mercedes-Benz products. Answered all of my questions when purchasing a new vehicle. I have been pleased with the ease of purchasing my new ML. I was not pushed into making a decision until I was ready after much evaluation of several cars and dealerships. I have had outstanding, friendly service from day one! Thanks! More
I was introduced to john by my son. He helped us find the car I wanted and gave us a great deal. Iwas not sure that I could afford a mercedes, but, John took the time to help find the right one that I liked, car I wanted and gave us a great deal. Iwas not sure that I could afford a mercedes, but, John took the time to help find the right one that I liked, and one that fit in my budget. Our family will keep calling him for ALL our car needs. More
Excellent experience! Our highly attentive sales representative (Richard Norman) took great care of us from the moment we stepped on the lot. He was professional and courteous and took the time to representative (Richard Norman) took great care of us from the moment we stepped on the lot. He was professional and courteous and took the time to figure out exactly what we were looking for. My wife and I had gone to other Mercedes dealerships including another in columbus,and no one had a CL550 for us to test drive. Crown did not either, but the difference became apparently quickly when our sales representative and manager immediatley began searching for one. I was hopeful that I would be able to test drive one perhaps in a week or so... one arrived at the dealership within half an hour! It is this type of service which set them apart from any other car dealership that I had visited. Needless to say we purchased a new car. Throughout this process, the entire staff was attentive and efficient, and made this a wonderful experience for myself and my family. More
Extremely efficient, no nonsense, direct way of conducting the sale. Very happy with the way the dealer let us spend time to borrow and look at the car away from the lot. Very informative/knowle conducting the sale. Very happy with the way the dealer let us spend time to borrow and look at the car away from the lot. Very informative/knowledgeable about the car, financing process, etc. Also, impressed by the way they did not put their competition down in any way. More