Crown Mercedes-Benz Dublin

This is my second car with Mike - he's a great salesman who is very knowlegeable and always is prepared for my visit. He is attentive and has my best interest at heart. Thanks, Mike for taking the time to who is very knowlegeable and always is prepared for my visit. He is attentive and has my best interest at heart. Thanks, Mike for taking the time to show us the options available on the E Class and for steering us in the right direction. More

I would highly recommend Ken Stuart as a sales representative at Crown Mercedes. He is extremely professional, patient and knowledgable. I brought my pre-owned Mercedes in for service with the r representative at Crown Mercedes. He is extremely professional, patient and knowledgable. I brought my pre-owned Mercedes in for service with the remote thought of purchasing a new vehicle (same model). The service manager was extremely accommodating and willing to get the job finished while I was there without having to return. While waiting I looked at new models and was helped by my previous salesman, Ken. He spent several hours with me going over new models and at the end of the day, I drove a new GL 450 home. I will send all I know to Crown and Ken Stuart for new cars. They have a satisfied customer for life. Thank you to all at the Dealership for a great experience. Ken Stuart, Ryan (sales manager) and Ron (service manager). More

About Me: Female, 35, Married, Two Children, Self-Employed. Review: When looking for a vehicle for our family, I knew we wanted a safe, luxury vehicle. I had gone to several dealerships in Self-Employed. Review: When looking for a vehicle for our family, I knew we wanted a safe, luxury vehicle. I had gone to several dealerships in the Columbus Ohio area including many in Easton and Dublin. I had given specific requirements to each dealership, including mileage, year, condition, options and price. I even sent out requests to Cincinnati and Cleveland. Some dealerships called but most were unable to work within my parameters. Richard called me many times and I was able to deal with him while working at home. This was very convenient for me, since I work from home and have children. I can honestly say, Richard did not give up until he found me the car within my specific requirements. Amazingly, it took him only a few days! My Recommendation: If you are looking for a Used or Certified Pre-Owned Mercedes and want someone to give you the attention you deserve, call Crown Euro Cars of Dublin and ask to talk to Richard Norman. More

i am so pleased with my purchase from crown dublin. i am so impressed with how friendly everyone treated me not only when i purchased my vehickle but also each time i go in for service.my sales person, rich so impressed with how friendly everyone treated me not only when i purchased my vehickle but also each time i go in for service.my sales person, richard norman was so knowledgeable about the cars and whatever he told me he could back it up in writing. he showed me the book price of my car and he showed me prices from other car dealers and of course his price was the best.i am impressed at how each time i go back to crown dublin for anything, my car is washed inside and out. WOW! i will recommend crown dublin to everyone i know. by the way, i was at a carryout and a gentleman and also the manager commented about my mercedes and even went outside to check it out. that made my day and it gave me the big head. More

I am a repeat customer of both Crown and Michael Gale, which says it all. I am on my fourth mercedes currently, as of my acquisition of just yesterday. I love the product line, and have always been treate which says it all. I am on my fourth mercedes currently, as of my acquisition of just yesterday. I love the product line, and have always been treated very well by Mike and the folks at Crown. They know how to treat their customers, even the ones like me that have Champaign tastes on a beer budget. Highly recommend you deal with Mike, for either new or used. More

Mike took the time to understand what our objective was in trading cars ie larger car with more rear seat room and more trunk room. We looked at used cars, but could not find the color we wanted. He was ab in trading cars ie larger car with more rear seat room and more trunk room. We looked at used cars, but could not find the color we wanted. He was able to find a new car which met our needs and then found a way to price it in our range. The price was slightly more than we had hoped, but we got more value in the car than we expected. We are very satisfied. More

What a GREAT experience buying my first brand new car! I was very pleased with Richard and crown Kia. Who would have thought buying a car would be so simple. Being a female and only 20 years old, I needed l was very pleased with Richard and crown Kia. Who would have thought buying a car would be so simple. Being a female and only 20 years old, I needed lots of help finding the right car to fit me and my budget and the whole 9 yards. I spoke with Richard Norman on the phone a few days before meeting with him, he had put all of my information in the computer and already had the perfect car picked out for me when I arrived. It was so fast when I got there, he showed me the car and it was love at 1st site. Not only did I love the car, but he also was very knowledgeable about the vehicle even though it wasn't in the section he usually worked in, I was very impressed. He had such a great personality and wasn't too "pushy" like some car dealers who are just thinking about making money, not what's best for the customer. He was truly genuine to my needs and my price range. Lance and Mike were also very kind and did everything possible to satisfy my needs and to get me the best price on my 1st brand new car. Mike was even nice enough to let me drive the car home and delivered my paper work to me the next day to fill out at my job on his day off ! Not only that, but he also woke his kids up extra early and brought them along with him (they were beautiful by the way). To sum it up, the experience was great, employees where wounderful and I reccomend everyone going to them to purchase there new vehicles. Thanks so much! More

This was the first time we worked with Richard Norman. He took the time and had the patience to answer all of our questions. Richard was willing to work extended hours due to our busy schedules. He showed us took the time and had the patience to answer all of our questions. Richard was willing to work extended hours due to our busy schedules. He showed us all we wanted to see and explained the differences. We would definitely want to work with Richard for any future car purchases. He is one of the very few car salesman that we would want to refer to our family, friends, and associates. We have always loved the service at Crown and now Richard has enriched our purchasing experience. More

After having an amazing experience with Lexus and deciding to go that route, I dropped in to Dublin Mercedes just to peek around. I was immediately greeted and offered bottled water. When i returne deciding to go that route, I dropped in to Dublin Mercedes just to peek around. I was immediately greeted and offered bottled water. When i returned from the ladies room, the sales manager and Sales Consultant Richard Norman, were waiting for me. They asked me key questions and got me into a car to "feel" it out and help me focus my search. I am exceedingly specific about my wants and needs. I am somewhat hard to please and this was my first luxury car purchase. Richard stayed by my side for 7 hours (even took me out for sushi). And brought every car out that i wanted to try and allowed me to drive them without him. While i was testing cars, he searched hard for a car that fit my specific interior design needs (bells and whistles and color combo) and when i returned, he had a car that he had pulled fresh off the truck just for me. Brand spankin new. 0 miles. I wasnt looking for a brand new car b/c i wanted a fully loaded car. He presented the car to me and handed me three options to deal...the deals were insane. I still needed a push. So i took the car home and when i returned the next day, I signed. There were some issues here and there, but my experience with Richard was A++. This is a straight shooting man. Being a young woman, I was concerned with forthrightness. Richard was professional, honest, open, and accomodating. I was ridiculously spoiled and allowed to be bratty. He never condescended and did back flips to work the deal I wanted. more than anything, he was direct. And while it took me aback at first, I grew to love it. I dont need to be jerked around. I dont need to be patronized or sold a product thats not for me. Tell me what you can do and then show me. He is amazing. I very rarely put my pen to paper to single someone out...but honor is given where it is due. If you are considering a buy or lease...mercedes or otherwise...ask for him- Richard Norman. He will do exceedingly abundantly more than you can think to ask. More

I tookk my 2000 s430 in for service and as usual, worked with Seth. He is a great service rep in that he is very knowledgeable and carefully explains the service being accomplished. All service on my cars with Seth. He is a great service rep in that he is very knowledgeable and carefully explains the service being accomplished. All service on my cars has been done in a timely manner and the work was alwasys perfect. While I was waiting during my car's service, I walked around the car lot and found an E350 that seemsd to be calling my name! Richard Norman came out and talked to me about the car. At that point I wasn't thinking of trading cars, but after working with Richard and the outstanding price offered on both the new car and my S430,I couldn't pass it up. When I picked the car up the next day, he thoroughly went over all of it's features so I felt confident in it's operation. I must say that Richard's exuberant personality made the trading of cars an extremely pleasurable event fot me. More