Crown Mercedes-Benz Dublin

I having been purchasing vehicles from Crown since 2012 and this purchase, I ordered a GLC 350e, was one of my best experiences! Ken Stuart does an excellent job, he took his time showing us all the new t and this purchase, I ordered a GLC 350e, was one of my best experiences! Ken Stuart does an excellent job, he took his time showing us all the new technology, making sure we were comfortable and knew all to work our new vehicle! He has a great personality and makes the stress of a car purchase enjoyable!! I should have just given a 4.5 since my new car did NOT have a big red bow on it, but I think that was Eric’s fault!!! 🤣 More

I went Crown to service my EQE, Tyler was my service manager and he did a very good job to explain everything and make the experience really good. Thanks. manager and he did a very good job to explain everything and make the experience really good. Thanks. More

Buying a car has always been a painful process. However, Crown Mercedes in Dublin, Christine Yarris, and Bill Tippie were amazing. They were quick, thorough and gave me a great deal! I highly re However, Crown Mercedes in Dublin, Christine Yarris, and Bill Tippie were amazing. They were quick, thorough and gave me a great deal! I highly recommend Crown should you be in the market for a new Mercedes. More

Unfortunately, I got a flat tire today. I called Tyler Hills at Mercedes and without any delay, he said to come right in and he would check it out. Because I was heading home to get my kids I called Tyler Hills at Mercedes and without any delay, he said to come right in and he would check it out. Because I was heading home to get my kids off of the bus, and then on to their respective sports, he told me to take a loaner and he would take it from there. I was in and out in 14 minutes… that has to be a record of some sort. Tyler Hills also knew that I had to travel the next day, and while I could have easily used the courtesy car to get to the airport, he knew my mind would be at ease if it were my own and that this was taken care of.. my tire was fixed in under two hours and I was back to normal as if it never happened. Tyler Hills always values my time, ensures my questions are answered, and my priorities are met. I never feel like a number, but rather the loyal customer that I am. Because of Tyler Hills, and the service and hospitality across the entire Mercedes Team, I will never go anywhere else. More

I have had a good service experience each time I visit Crown’s service dept. The advisor Shen is friendly and is always prepared with my paperwork when I arrive. Thanks! Crown’s service dept. The advisor Shen is friendly and is always prepared with my paperwork when I arrive. Thanks! More

I highly recommend salesperson Bill Stevenson. He is courteous, communicative, and responsive. Bill even brought our desired vehicle to my wife’s work for her to view and test drive- that’s fantas He is courteous, communicative, and responsive. Bill even brought our desired vehicle to my wife’s work for her to view and test drive- that’s fantastic service, above and beyond! When you visit Crown, ask for Bill! More

The service I get at Crown is always top tier! Dave Kolher is my service guy and he is amazing…always provide the best service is professional manner Dave Kolher is my service guy and he is amazing…always provide the best service is professional manner More

Juan Hernandez is an asset to your dealership. His professionalism, is only matched by the care he extends to his customers. If I purchase another used Mercedes...I will come back to work with h His professionalism, is only matched by the care he extends to his customers. If I purchase another used Mercedes...I will come back to work with him. Dave Douglass Apple Valley Ohio More

Crown is always prompt in response to any concerns I may have and in resolving any and all issues asap. Everyone is friendly from the receptionist to service and sales staff. I’m a very happy customer drivi have and in resolving any and all issues asap. Everyone is friendly from the receptionist to service and sales staff. I’m a very happy customer driving a Mercedes since 1996. Ken Stuart is exceptional. He is very knowledgeable of all Mercedes vehicles and goes beyond in assuring me of my choices. He is always very kind, friendly and patient with no pressure which is appreciated. He is prompt in response to any questions, issues or concerns I might have and resolves asap. Ken is also very helpful in my understanding all of the buttons, devices, and features in my new car. He’s willing to help me anytime. I’d recommend Ken highly to anyone interested in a Mercedes Benz. I’m on my 8th or 9th Mercedes going on 30 years now with no plans to change. Thank you! More