Crown Mercedes-Benz Dublin

Richard Norman was a delight to do business with. Because we were out of town we initially established contact via phone. He was very kind and helped us come to an agreement. His willingness to give us a gre we were out of town we initially established contact via phone. He was very kind and helped us come to an agreement. His willingness to give us a great deal in addition to his personality encouraged my wife and I to drive up to Dublin from Kentucky. When we arrived Richard was quick to greet us and did an excellent job informing us on our new purchase. (A used 2008 ML 350). When he did not know an answer, Richard did his best to find it! I would highly recommend this dealership and especially this dealer because of the reasons described above. We will be referring friends and family and would love to do business with Richard and Crown in the future! More

SALESMAN IS VERY FRIENDLY, THEY TRY TO HELP ME VERY EFFICIENTLY AND KINDLY. ESPECILLY SALESMAN, RICHARD NORMAN HELP US VERY GOOD.I RECOMMEND TO MY FRIEND . CAR DEALER LOCATED IN VERY CONVINENT PLACE EFFICIENTLY AND KINDLY. ESPECILLY SALESMAN, RICHARD NORMAN HELP US VERY GOOD.I RECOMMEND TO MY FRIEND . CAR DEALER LOCATED IN VERY CONVINENT PLACE FROM MY HOME.. VERY EASY TO GET THERE. I AM VERY SATISFIED ABOUT I PURCHASED A CAR. THANK YOU.. More

The sales consultant that I worked with made a genuine effort to understand why I was looking, what I wanted and what was most important to me. He was very responsive and i was never left waiting for a ca effort to understand why I was looking, what I wanted and what was most important to me. He was very responsive and i was never left waiting for a callback. His communication and patience were outstanding. I really enjoy working with the whole Crown team as a customer, It is a relationship I've had with them for nearly ten years! More

I was first contacted by Richard Norman as the lease of my current car was coming to an end. As I had low mileage on my current vehicle, they were interested in obtaining my car and wanting to make sure t my current car was coming to an end. As I had low mileage on my current vehicle, they were interested in obtaining my car and wanting to make sure that I received a new car of my liking. Richard took extensive time with me and my husband to determine what car would best fit my needs. He was always friendly and accommodating as was the finance manager. I would not hesitate to work with Richard and Crown Eurocars in the future. More

Through a fairly extensive search on the internet for a new car, I located the car I wanted at Crown Eurocars. I worked with Michael Gale and my entire experience was handled via telephone, (many calls wi new car, I located the car I wanted at Crown Eurocars. I worked with Michael Gale and my entire experience was handled via telephone, (many calls with Mike) email, (many emails) picture messages via cell phone, FedEx and even a delivery company! Mike made everything so easy and walked me through every step of the process. We spoke a number of times a day for almost a week. Mike knew and understood my hesitation in purchasing a car sight unseen (other than the web and cell phone pictures). Once the deal was done, Mike was even able to locate and negotiate a better shipping quote to transport my car to my home in Maryland. Mike sent me pictures as my car was being loaded and as it left the lot for Maryland. Once my car arrived, Mike again spent time on the phone and walked me through every detail of the car, explaining everything thoroughly. He was patient and professional while talking me through the location of various features. I have had my car for a week now and love it! The best car shopping, purchasing and sales experience ever! Thank you Mike and Crown Eurocars! Lisa More

When we decided to purchase a new car, Richard was extremely helpful. He is very outgoing and put us at ease immediately. Richard is customer oriented, extremely professional and put our needs first extremely helpful. He is very outgoing and put us at ease immediately. Richard is customer oriented, extremely professional and put our needs first and foremost. We were able to purchase our dream car that we never thought would be possible. Despite a few things with the automobile that needed attended to, Richard ensured that the work was thoroughly done and completed in a timely manner. He devoted additional time after purchase to answer any questions we posed in respect to learning about a luxury foreign car. Richard provided us with a very postive experience. We will certainly recommend him and Crown Eurocars again. More

When I arrived at the Crown Mercedes-Benz location, I was extremely pleased at how very welcoming and attentive my associate treated me from the beginning and even until the end of our encounter. I expresse extremely pleased at how very welcoming and attentive my associate treated me from the beginning and even until the end of our encounter. I expressed all of my interests, and expectations, and was treated with respect, honesty and great personalized service. My associate was very knowledgeable of the Mercedes-Benz line of vehicles, and his presentation of the vehicle that I purchased was elegant and most of all "Not Pushy." I would very much recommend this location to others looking to purchase a new vehicle. More

Richard made this deal happen even through we faced several challenges. His outgoing personality and positive attitude make him an outstanding salesperson. Crown Mercedes is fortunate to have such a pe several challenges. His outgoing personality and positive attitude make him an outstanding salesperson. Crown Mercedes is fortunate to have such a person on their staff. I will be a strong supported of this dealership. More

rICHARD TO VERY GOOD CARE OF US WHICH RESULTED IN AN AWESOME VEHICLE HE LISTENED TO OUR CONCERNS AND NEEDS. wE FELT LIKE WE KNOW HIM FOR EVER. WE ARE CONFIDENT HE WILL BE A FRIEND FOR LIFE.HE HAS A TERR AWESOME VEHICLE HE LISTENED TO OUR CONCERNS AND NEEDS. wE FELT LIKE WE KNOW HIM FOR EVER. WE ARE CONFIDENT HE WILL BE A FRIEND FOR LIFE.HE HAS A TERRIFIC PERSONALITY. HE WAS VERY ACCOMODATING AND MADE SURE WE WERE TAKEN CARE OF AND HAPPY THE WHOLE TIME WE WERE THERE. WE RECIEVED A PHONE CALL THE NEXT DAY WHICH WAS VERY NICE. WE WILL DEFINATELY RECOMMEND HIM AND THIS DEALERSHIP TO ALL OUR FRIENDS. More

Because of an extremely unpleasant customer service experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and I made a call to Crown Eurocars. My sales consultant was Mr. Konstantine Chumak. I shared my previous experience with him and he assured me that I would be properly taken care of at Crown. The service I received was nothing short of “FANTASTIC!” Mr. Chumak did everything possible to assist me in choosing the perfect vehicle. I wanted a Mercedes Benz M-Class 350. Mr. Chumak found the “PERFECT” vehicle for me. I can not accurately convey how well I was treated my Konstantine. I did not experience the pressure tactics I previously encountered at “another” dealership and most of all Mr. Chumak made sure that understood each level of the purchasing process. My M-CLASS was cleaned and detailed on the day I took possession of it, however I was most impressed with the fact that Konstantine took the time to demonstrate and explain the outstanding features of my new M-Class. I am extremely pleased with my car buying experience. I highly recommend Crown Eurocars and Konstantine. Thank you Crown and more importantly thank you Konstantine because it was largely due to your professionalism, kindness and patience which made this the BEST car buying experience I have ever had. I will continue to recommend Crown to my family and friends. YOU ALL ARE THE BEST! MH More