Crown Mercedes-Benz Dublin

Mr. Mike Gale has to be one of the best living examples Mr. Mike Gale has to be one of the best living examples of excellent customer service. He went above and beyond in assisting us when we purchased Mr. Mike Gale has to be one of the best living examples of excellent customer service. He went above and beyond in assisting us when we purchased our lease on August 1st of this year. We had many questions and Mike was always very prompt with his answers, by phone and by email. As Mercedes Benz customers my husband and I have high expectations, and have always been satisfied. However, Mike Gale manages to exceed even those expectations!He has even driven to our home with paperwork for us to sign, saving us a trip to the dealership! We have both worked for years in the service industry and understand the positive impact that exemplary service has on a business. Unfortunately, good service is too often hard to find. Thank you for providing us with such a memorable service experience. More

WOW! What a great salesperson (CJ Sexton)is by far the best . He Made it very Exciting for me and my wife first experience and ownership of a mercedes benz SUV.He not only took us for a test drive but it best . He Made it very Exciting for me and my wife first experience and ownership of a mercedes benz SUV.He not only took us for a test drive but it was easy to communicate with him during the whole trip.After the test drive he made us very comfortable in his office (offered us water very hospitalable)He made all the paperwork seem very easy. CJ made things run smooth even while we were inthe finance office;he was changing license tag and making sure car was ready to go.Also I forgot to mention he aloud us toget familiar with car after test drive to.CJ SEXTON has aadmirable personalilty that many would want to by a car or SUV from him.He makes buying a car or SUV fun even though that may not always be the case.ONe thing for sure im going to tell all my friends about my experience at crown mercedes andCJ SEXTON/ great staff and service.Thank you CJ.Sincerely,MR &MRS Hawkins More

oh, so glad to have been able to do business with c.j sexton.great personality.very commited to helping the customer after which I know first.first class all the way.all ready have told my friends about sexton.great personality.very commited to helping the customer after which I know first.first class all the way.all ready have told my friends about you and your service.A1,A1.A1. Very Sincerly, Don Ballour More

The reason for my rating is becuase the overall experience was awesome! Since the first meeting with CJ, he was extremely helpful and he always kept me informed. It was obvious that he wanted to experience was awesome! Since the first meeting with CJ, he was extremely helpful and he always kept me informed. It was obvious that he wanted to ensure that I was a satisfied customer. On the day that I purchased the car, he took the time to go over all of the features and even had the desired settings ready to go. CJ demonstrates what true customer service should be. I can assure that I will tell other people about the great service that I recieved and will be buying more cars from him in the future. More

This was my first Mercedes purchase and my first experience with Crown. The way I was treated was oustanding and the quality of the product and services are exceptional. I have a friend who had to experience with Crown. The way I was treated was oustanding and the quality of the product and services are exceptional. I have a friend who had told me about their positive experiences with Crown, the only dealer of which they'll do business. In addition, recently members of my family recently purchased a car from Crown (CJ) and shared with me their very favorable experience. I honestly didn't realize that there were automobile dealers with a team that delivered this high level of quality service. Most impressive was my dealings with CJ. He's very personable and professional. His style is a perfect match for me, and I imagine most buyers, in that he provided very clear, concise and comepelling information and reasons as to why Mercedes is the best car and Crown is the best place to buy and have it serviced, BUT without exherting pressure. His before and after sales support is second to none. I couldn't be more pleased. Dustin was a pleasure to deal with as well. Very similar style, personable, professional and service oriented. He walked me through all of the paperwork and details, while also facilitating my decision making with information, not pressure. Tom also made the process very pleasent. Striking the deal was pleasent, and he supported everything necessary to ensure I was VERY satisfied with my Mercedes. Knowing he was behind every dealing was reassuring. The entire team with which I dealt has converted me to a Mercedes owner and I plan to do all my future business with Crown. I'm actually looking forward to my next purchase and I enjoy just stopping in. I have started referring my friends and family to Crown. More

Matt greeted me almost immediately even though I just dropped by on my way to the pool. I admit, I wasn't really even all that serious about Mercedes--thought it was likely far more than I was willing to dropped by on my way to the pool. I admit, I wasn't really even all that serious about Mercedes--thought it was likely far more than I was willing to spend. Matt was respectful of my limited time--and didn't push for more--offered the option of an appt for later in the week for a test drive. I did not schedule, but rather just showed up a couple of days later with my husband. Loved the car after the test drive, but still wasn't sure about affordability. But turns out we were able to get me where I needed to be and was given a fair amount for my trade. More

This was my first purchase on my own for a car. Matt was extremely helpful through the entire process. Not only did he listen to my wants and needs, but he never tried to force an option that was not right extremely helpful through the entire process. Not only did he listen to my wants and needs, but he never tried to force an option that was not right for me. Although I was inexperienced at the whole process, Matt was very thorough about what was going on (the what's and why's). After finding what suited me best, I was given a thorough tutorial of the car and all of the specifications. I don't think I would have been able to make the right choice if not more Matt's knowledge and patience with myself as a client. More

This was my first experience with Crown - and definitely not my last! What a fantastic purchase experience! CJ had almost everything completed before my son and I arrived - and I was greeted with a hug!! not my last! What a fantastic purchase experience! CJ had almost everything completed before my son and I arrived - and I was greeted with a hug!! CJ explained absolutely everything there was to know about my "new" GLK, including safety features and MB history. I am so glad to have chosen Crown to purchase my GLK and I would certainly recommend dealing with CJ and Dustin to anyone! More

We were first time customers at Crowne. Our experience was excellent! The dealers Matt and Doug were very professional. Matt went out of his way to make our experience a memorable one. The finance staff w was excellent! The dealers Matt and Doug were very professional. Matt went out of his way to make our experience a memorable one. The finance staff were backed up and yet we still were handled in a somewhat timely fashion. I also judge the experience by how frustrated we are when going home after talking with the Dealers. It was refreshing not to hear the usual high pressure lines. More