Back

Crown Cadillac

Watchung, NJ

4.7
265 Reviews

1584 Route 22

Watchung, NJ

07069

Directions

Filter Reviews by Keyword

By Type

265 Reviews of Crown Cadillac

August 16, 2023

All employees are professional, friendly and polite. I would recommend this dealership to anyone that’s interested in dealing with great people. More

by ckaas2grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 16, 2023 -

Crown Cadillac responded

We're delighted to know you found our team at Crown Cadillac professional and friendly. Thanks for recommending us - we appreciate your support!

August 16, 2023

Terrible service, dishonest service adviser said his name John I am not sure about his name , but I am sure he hate his management and this place , he treated us inappropriately and unprofessionally, he More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John , Mauro Digiuseppe
Aug 17, 2023 -

Crown Cadillac responded

Mel, I'm really sorry to read about your experience. It's important for us that all our customers are treated professionally and respectfully. Your feedback is valuable as it helps us improve our service quality. Please reach out so we can discuss this further and find a way to make things right for you - Thank you, Mauro DiGiuseppe - Service Manager - 908-561-2900 x 1126

August 14, 2023

Wonderful Service Great Customer Rep Highly recommend Crown Cadillac service to all my friends and neighbors More

by garystire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 15, 2023 -

Crown Cadillac responded

We're so glad to know you had a wonderful experience with our service at Crown Cadillac! Your recommendation means the world to us. Thank you for your support. We look forward to serving any future needs!

August 13, 2023

Very pleased with work and services Freddy baez was very helpful and informed me of everything thank you More

by Denver2ooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 15, 2023 -

Crown Cadillac responded

We're glad to know that you had a positive experience with Freddy at Crown Cadillac! Thanks for trusting us with your vehicle's needs, and we look forward to serving you again in the future!

August 07, 2023

AWESOME VISIT FRIENDLY DEALERSHIP. VERY EFFICIENT. AND THOUGHTFUL. THEY HAVE BEEN MY HO TO DEALERSHIP. AL-SAMAD ALI SAWAB XT5 2018 CADILLAC. More

by SAWAB'S WORLD 🌎
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Aug 07, 2023 -

SAWAB'S WORLD 🌎 responded

priceless

Aug 07, 2023 -

Crown Cadillac responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Crown Cadillac. Safe travels!

August 06, 2023

Prompts high performance for your car. Great customer service.and professional staff. Very nice people. More

by Vibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yana
Aug 07, 2023 -

Crown Cadillac responded

We're delighted to know you had a great experience with our team at Crown Cadillac! We always aim for top-notch customer service and high performance. Thanks for the review!

July 13, 2023

I visited this Dealership for the first time n service was excellent. The Service Consultant took great care to listen to my issues about my car n told me they would take care of them. I'll v More

by cmstew.955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
August 19, 2022

I always have a great experience at crown cadillac service department. I would like to point out Freddy Biaez is a great service representative and is always informative and polite and helpful. He More

by Chris@caddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
June 23, 2022

Great dealership fixed my car. Professional service and very polite employees. This was my first visit and although it is further away from others...I will use this location for m More

by celebrate2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
March 15, 2022

Great Service. Freddy Baez always delivers excellent customer service and is extremely reliable. Service department is always courteous. More

by vortiz2735
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
...
7
...