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Crown Cadillac

Watchung, NJ

4.7
277 Reviews

1584 Route 22

Watchung, NJ

07069

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277 Reviews of Crown Cadillac

January 29, 2024

The deal is a good job. My vehicle give me a rental too, and it's nice. Did it quickly, thank you very much. More

by Panunkeyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Jan 29, 2024 -

Crown Cadillac responded

We're glad to know that you appreciated the deal and rental vehicle we provided you. We always aim for complete customer satisfaction! If there's anything else we can assist with or any feedback on how we could have made your experience a 5-star one, please feel free to reach out using the number I've included below. Thank you, Emily Gross - Internet Manager 9085612900

January 25, 2024

John in service is amazing. Always helpful, kind and knowledgeable. This is my 2nd vehicle thru this dealership..convenient and resourceful. Highly recommend. More

by SushiLuver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver - Amazing!, Freddy Baez
Jan 25, 2024 -

Crown Cadillac responded

We're delighted to know that John and our team at Crown Cadillac have consistently provided you with top-notch service. Your recommendation means a lot to us - thanks for sharing!

January 24, 2024

The hospitality at Crown Cadillac. Freddy is my favorite person. Love service and the service department I we will buy another vehicle from Crown More

by Betty hooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Jan 24, 2024 -

Crown Cadillac responded

Betty, it's great to know that Freddy and the rest of our team at Crown Cadillac provided you with such a positive experience! We're looking forward to assisting you again when it comes time for your next vehicle purchase.

January 23, 2024

It’s a good dealership. I enjoy taking my car there. They always fix the problem More

by Ohmarmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Jan 23, 2024 -

Crown Cadillac responded

Thank you for being a loyal Crown Cadillac customer! We are happy to hear that you continue to receive five-star service and your vehicle is running smoothly.

January 05, 2024

Crown Cadillac is an extremely efficient and responsive company, Their employees are pleasant and knowledgeable. They have always resolved my issues. I would strongly recommend the company! More

by mross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O. Carroll, Mauro Digiuseppe, Freddy Baez
Jan 07, 2024 -

Crown Cadillac responded

We're delighted to know you had a positive experience with our team at Crown Cadillac! Your recommendation means the world to us. Thanks for your support and we look forward to assisting you in the future!

December 03, 2023

Great service people are very friendly and mid the help in every way. they can More

by Michael Fiore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Dec 04, 2023 -

Crown Cadillac responded

We are so happy that our Crown Cadillac team earned your five stars. We are here to help with all of your future service needs! Thanks, Michael!

November 13, 2023

Fast efficient good communication W Wesley knew exactly what I wanted to do in my situation More

by hindqtr3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Baez, Paul OConnor, Debbie Oberlander, Wesley Jenkins, Steve Hall
Nov 13, 2023 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac! We hope to assist you again down the road!

November 09, 2023

I always have THE BEST service from The Crown crew with Service Manager John at the helm There is no substitute. A loyal customer always John T Green. More

by johntgreen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John OCarroll
Nov 09, 2023 -

Crown Cadillac responded

John, we're so glad to know you've consistently had top-notch service with us at Crown Cadillac. Your loyalty is greatly appreciated!

November 08, 2023

Mr Freddy takes good care of my car whenever i need service , he shows me things that i may have overlooked or things that are to be changed like manufacture specific or ware and tare should be change More

by milt.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Nov 09, 2023 -

Crown Cadillac responded

Milt, it's great to know that Freddy and our team at Crown Cadillac have been able to provide you with such detailed and helpful service. We appreciate your feedback!

November 03, 2023

Excellent customer service. Freddie goes the extra mile for his client base. Everyone I have dealt with in the service area are always polite. It is refreshing to me that I a More

by pmgiroux68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Nov 03, 2023 -

Crown Cadillac responded

We're so glad to know that Freddie and our service team at Crown Cadillac have been able to provide you with excellent customer care. We truly value your feedback, as it's always rewarding for us when customers feel valued!

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