Crown Cadillac

FREDDIE BAEZ WAS A GREAT SERVICE PERSON-HE WAS VERY INFORMATIVE-AND THE TECHNICIANS DID THE JOB QUICKLY AND THE RIGHT WAY.CROWN CADILLAC DID A GREAT JOB TODAY WITH ME I WILL BE BACK AGAIN.KEEP UP THE E INFORMATIVE-AND THE TECHNICIANS DID THE JOB QUICKLY AND THE RIGHT WAY.CROWN CADILLAC DID A GREAT JOB TODAY WITH ME I WILL BE BACK AGAIN.KEEP UP THE EXCELLENT TEAMWORK. More

Everyone is very professional, courteous, and the check up service was executed more quickly than expected. thank you.I will reccommend your dealership to others and have done so already. up service was executed more quickly than expected. thank you.I will reccommend your dealership to others and have done so already. More

Many thanks to Mauro for reviewing and understanding my situation. Crown Cadillac has proven they are not only there to service your Cadillac but also your concerns. Made me a believer of Customer service situation. Crown Cadillac has proven they are not only there to service your Cadillac but also your concerns. Made me a believer of Customer service first. Thank you, Ed. Reynolds More

excellent experience with the service department very professional, service area clean have no problem getting a clean loaner car. car was serviced in a timely manner and was given details about what wou professional, service area clean have no problem getting a clean loaner car. car was serviced in a timely manner and was given details about what would be needed at the next appt. More

Freddy always goes out of his way to provide great customer service. This time, even more so, as he worked a miracle to get an expensive repair covered under warrantee even though I had just exceeded customer service. This time, even more so, as he worked a miracle to get an expensive repair covered under warrantee even though I had just exceeded the cut off on mileage. Thank you, Freddy! More

I am writing this with a trained organizational eye and I am writing this with a trained organizational eye and with considerable experience relative to the operation of a successful organization . M I am writing this with a trained organizational eye and with considerable experience relative to the operation of a successful organization . My wife [ Diana Joffe ] leased a new SRX yesterday . I enjoy being in dealerships and she hates the process . Our experience yesterday with Howard Martin was terrific . He was good , extremely competent , upbeat , friendly , and professional . None of this surprised me because I leased from him a number of years ago ....but it was great to see her reaction . Howard Martin was a major factor in choosing Crown . You are fortunate to have a man who projects that he loves his job ! More

We received service that was second to none. From the time my wife and I entered the service area until the time we picked up our car, we received white glove service. We were given a ride to the diner time my wife and I entered the service area until the time we picked up our car, we received white glove service. We were given a ride to the diner to get breakfast while our car was being serviced and we were picked up after we finished. And we received a long stem rose after paying for our service. That's GREAT! More

Both Bill and Able worked with me to make sure I was completely satisfied and that the problem was resolved. I was also able to schedule my appointment quickly. completely satisfied and that the problem was resolved. I was also able to schedule my appointment quickly. More