
Crown Cadillac
Watchung, NJ
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280 Reviews of Crown Cadillac
I had a problem with my car that had to be looked at immediately. I went to the service department without an appointment and the problem was resolved in a short time. immediately. I went to the service department without an appointment and the problem was resolved in a short time. More
I gave this rating because I am satisfied with the service. I have no complaints. I did business with you before, I have a 2010 CTS now that I bought from you. I just love it and looking forward to service. I have no complaints. I did business with you before, I have a 2010 CTS now that I bought from you. I just love it and looking forward to getting a new car from you in the future. Maybe a XTS, Right now, I am still trying to make up my mine. More
I have been dealing with Crown for 5 years and they have always treated me well. My serviceman is Bill Friedman, who is fantastic. I have had other cars from other dealers, but I love my Caddie. Thank yo always treated me well. My serviceman is Bill Friedman, who is fantastic. I have had other cars from other dealers, but I love my Caddie. Thank you Crown for being there for me. Dotty Legue More
Came to inquire and eventually buy a new SRX - Ron Kramer was very good in explaining all features and handling the price negotiations. We could not close the deal because the trade-in was not valued as much was very good in explaining all features and handling the price negotiations. We could not close the deal because the trade-in was not valued as much as we wanted (close to Kelly Book trade-in value) More
This dealership is like none we've ever experienced.From the floor salesman to the parts salesman to the car wash crew, everyone made us feel like we were part of the Cadillac family even though this is our the floor salesman to the parts salesman to the car wash crew, everyone made us feel like we were part of the Cadillac family even though this is our first. The atmosphere is very pleasant and when you venture into the showroom, you feel like you're a part of something big. There's always someone offering you refreshment or making sure your wait is comfortable. We enjoy just going back for a complimentary car wash just to see the new vehicles or check out the latest accessories even though there are many car washes in our area. We are so pleased to have stopped in and checked out Crown Cadillac. At this stage in our lives, we've found a great home for future vehicle purchases. More
I have been dealing with Crown for many years. Your sales and service people have always been accomodating and pleasing. I have been very happy with Crown's service. Mary Lou Hall sales and service people have always been accomodating and pleasing. I have been very happy with Crown's service. Mary Lou Hall More
I have been deal with Crown Cadillac for many years and I feel that their serve is exeptional. I especially would like to commend Freddy Baez for always accommodating me when my vehicle has a problem. feel that their serve is exeptional. I especially would like to commend Freddy Baez for always accommodating me when my vehicle has a problem. More
i came in to get a oil change on my car freddy the service advisor took good care of me he was really profesional told me what they suggested the wash guys did a great job cleaning my car this is t service advisor took good care of me he was really profesional told me what they suggested the wash guys did a great job cleaning my car this is the only dealership i will go to get my car serviced More
Freddy was quick to assess the issue with my tire. He discussed with me the process of events before completing the service. The service was quick and Freddy was extremely friendly. discussed with me the process of events before completing the service. The service was quick and Freddy was extremely friendly. More
From the moment I enter the Crown Cadillac Service Department I feel special. They always remember your name and have your favorite loaner car and color waiting for you. The service department is mad Department I feel special. They always remember your name and have your favorite loaner car and color waiting for you. The service department is made up of expert mechanics that treat your car as if it were their own. They never recommend work on your car that is not necessary. My favorite part is getting my car back in better condition than when I drop it off! More