Back

Crown Cadillac

Watchung, NJ

4.7
266 Reviews

1584 Route 22

Watchung, NJ

07069

Directions

Filter Reviews by Keyword

By Type

266 Reviews of Crown Cadillac

December 20, 2012

I had an extremely positive experience. Freddy was extremely attentive and helpful. He was great in explaingin what needed to be done, and the work was done in timely fashion. More

by darcangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Baez, Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

I am so glad to hear of your notable experience at Crown Cadillac. Freddy is a valued member of our team .We pay great mind to ensure customers’ needs are met and expectations surpassed. Attention to detail is vital to accurately assessing goals and objectives and helping clients overcome any obstacles in the way. I invite you to stop by anytime, if you ever have any additional questions or concerns! Follow us on Facebook and Twitter for an insider’s look at our friendly dealership. Jeff - GM

December 19, 2012

Whenever I come in for service, I am greeted extremely warmly by Freddy Baez, who goes out of his way to make sure that everything is dome properly and promptly. More

by midtowndirect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

It gives me great pleasure to know that every one of your visits to our dealership is positive and memorable. Freddy is a vital asset to our team and will be glad to hear he could make the best of your service trips. We know that car repairs and maintenance can be a daunting process. It is because of this, that our team takes great care to ensure customers’ needs are met and concerns answered. Our doors are always open and, in the meantime, follow us on Facebook and Twitter for all the latest dealership updates and insights. Jeff - GM

December 14, 2012

Just purchased a Cadillac Escalade ESV from Crown and have an H2 Hummer. This is my first experience with Crown Service (the H2) and it was exceptional. Andy,my dedicated salesperson, flawlessly coordina More

by jppestana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Athanasopoulos, Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

I’d like to start off by thanking you for taking the time out of your day to write such a positive review of your first experience at our dealership! It is important to our team that clients, like you, enjoy a smooth and worry-free car buying venture. Andy and Freddy exemplified the high standard of service that is the heart of Crown Cadillac. All of your individual needs and concerns (including the sunroof!) are what we are here to resolve. Enjoy your new car purchase and please do not hesitate to call or stop by anytime. Until then, follow us on Facebook and Twitter for the latest deals and offers. Jeff - GM

December 11, 2012

I would highly recommend this dealership because the service department is very professional and very easy to deal with. Besides my 2011 Escalade I also own a 2011 Jeep Wrangler that I am now bringing More

by mllee1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

It is so wonderful to hear these kinds of reviews! Everyone here at Crown Cadillac puts their best foot forward every day. We make sure our clients’ needs are thoroughly handled in the most straightforward way. Knowledgeable service is crucial to accurately assessing service necessities and providing customers with the informative insights they deserve. I hope your Escalade and Wrangler stay on the roads and out of the shop but, if you ever need anything else, our doors are always open. Meanwhile, you can follow us on Facebook and Twitter for the latest and greatest dealership news. Jeff - GM

December 07, 2012

I had a great experience with the service team, they touched all bases to get my truck running the way it's suppose to. I strongly recommend Crown Cadillac . More

by Sandro Aleluia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

Sandro, I appreciate you taking the time to write this positive review. Our service team is an indispensable part of our dealership and will be glad to hear of your noteworthy service experience. We take great measures to ensure that our clients’ vehicles are cared-for with the utmost discretion and expertise. I invite you to stop by anytime, if your car ever needs another servicing. Follow us on Twitter and Facebook to get the most up-to-date information on our dealership and the services we offer. Jeff - GM

November 27, 2012

They are very curtious polite go over whats needed and give you the choice of getting them fix according to your budget with out any preasure only advising what is important More

by Mofalc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John OCarroll
Jan 09, 2013 -

Crown Cadillac responded

Thank you for taking the time to write this follow-up review of your servicing experience at our dealership. Our service team is made up of professionals who are dedicated to providing the most accurate and pertinent information required for clients to make informed and knowledgeable maintenance decisions. Since every person has their own needs and restrictions, we take great care in presenting everything honestly and openly to best accomplish goals and objectives. Check us out on Twitter and Facebook for even more information on our products and services! Jeff - GM

November 24, 2012

I have never had anything but AWESOME service!!! I will continue to visit for service - they are courteous and SO helpful. They always go above and beyond!!! More

by dncvn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

Going above and beyond is what we’re all about, here at Crown Cadillac! Thank you so much for putting aside time to write this flattering review. We pride ourselves in offering our clients with unparalleled service and establishing long-term relationships. Our vehicles are such an integral part to our lives that they should be cared-for with the highest level of care and expertise. We look forward to seeing you next time and, until then, follow us on Facebook and Twitter for the latest service and sales news! Jeff - GM

November 24, 2012

I truly felt cared for and welcomed. Freddy was a true professional and took my concerns seriously. The service was incredible. I have always trusted Crown for all my repairs. More

by vitopilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Baez, Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

Vito, I am glad to hear you felt “cared for and welcomed” at our dealership. We take great measures to maintain a friendly, open and warm atmosphere for our clients and team, alike. Freddy is a knowledgeable and integral part of our dealership. Please don’t hesitate to stop by or call if you ever have any additional question or concerns. Until then, our pages on Facebook and Twitter can provide you with the most up-to-date dealership insights. Jeff - GM

November 24, 2012

Every visit that I have been to Crown, Freddy has always treated me and other customers with excellent customer service; addressing customers as Mr., Ms., or Mrs. Freddy is committed to making sure custome More

by PatriciaJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Jan 09, 2013 -

Crown Cadillac responded

Patricia, it is great to know that you regard our team and service so highly. Freddy exemplifies Crown Cadillac’s dedication to providing customers with unparalleled customer service and integrity. We understand that there are many dealership options available to you and it is because of this that we take such great strides to give back the support and appreciation we feel, from customers like you. Please don’t hesitate to stop by or call the dealership if you ever have any follow-up service needs. Check out our Facebook and Twitter for the newest dealership insights! Jeff - GM

October 29, 2012

I went in for my first oil change and was greeted by Bill, he answered all my questions I had about my car. I did not have to wait very long for my car. Great service will definitely be back. More

by Elaine4226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Friedman
Jan 09, 2013 -

Crown Cadillac responded

Elaine, I appreciate you taking the time to write this positive review of your first visit to Crown Cadillac. Oil changes are very important to maintaining a healthy and functioning vehicle and I am glad you stopped by our dealership to one done. Bill is a part of our team of experts committed to making each and every one of our clients’ trips as easy and worry-free as possible. We look forward to seeing you in the future and enjoy the new oil! Until then, we’re on Facebook and Twitter, where you can get view our most current deals, products and offers. Jeff - GM

...
20
...