
Crown Cadillac
Watchung, NJ
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280 Reviews of Crown Cadillac
Excellent Service When dealing with Freddy, he's always pleasant, responsive, and flexible. Any issue is always resolved promptly and to your satisfaction. It's a pleas When dealing with Freddy, he's always pleasant, responsive, and flexible. Any issue is always resolved promptly and to your satisfaction. It's a pleasure working with him. More
Regular maintenance Professional & courteous service, keeping me informed during visit. All work was completed in timely fashion. I have always had a good experience with Professional & courteous service, keeping me informed during visit. All work was completed in timely fashion. I have always had a good experience with Freddy Baez. More
Friendly and convenient This was my first time using Crown for service. The extended hours for service are very convenient. Bill was extremely helpful and explained the nee This was my first time using Crown for service. The extended hours for service are very convenient. Bill was extremely helpful and explained the needed work completely. He kept me advised of progress and expected completion time and cost. I am happy with the whole experience and will be back again. More
Engine check I called John O'carrol regarding my car's engine when I noticed the smoke coming out of the engine. He told me to bring the car for check up but foun I called John O'carrol regarding my car's engine when I noticed the smoke coming out of the engine. He told me to bring the car for check up but found nothing wrong. I found very comfortable after that. More
Service and repair of Cadillac ATS My Cadi was due for its annual service and my trunk release needed to be repaired. Since the repair required a part to be delivered, I was furnished w My Cadi was due for its annual service and my trunk release needed to be repaired. Since the repair required a part to be delivered, I was furnished with a loaner in the interim. The service I received was excellent, friendly and professional and my car was returned to me in immaculate condition. More
Excellant Service gentleman Freddy Baez is the reason I use Crown. My Cadi was bought in Florida, and travels back each year. He is patient with good and/or dumb questions. He c Freddy Baez is the reason I use Crown. My Cadi was bought in Florida, and travels back each year. He is patient with good and/or dumb questions. He clearly explains when and what the car needs are. He goes over your costs and bill so all is clear BEFORE and at time to pay. He is courteous, has good communication skills, and is a gentleman. More
Great dealership from Sales and Marketing to the Service Department. Andy Athanasopoulos was our Sales man was very informative when we were purchasing the XTS. He had complete knowledge of the car and ex Department. Andy Athanasopoulos was our Sales man was very informative when we were purchasing the XTS. He had complete knowledge of the car and explained everything to us. We just had the car serviced and Freddy Baez was was great with us. He took the car in on time and when it was finished he explained everything to us. Great Dealership More
I come to Crowne for service because of the level of service received from John O'Carroll, I have been coming for years and have always had great experiences. service received from John O'Carroll, I have been coming for years and have always had great experiences. More
I would highly recommend this dealership- especially after visiting other dealers. So helpful, professional and at the same time fun! Just wish I had bluetooth after visiting other dealers. So helpful, professional and at the same time fun! Just wish I had bluetooth More
Dealership is great and we got an outstanding deal on a jeep liberty that was used and in great shape with low miles. the headliner was sagging and we brought that to attention and Manny took the car in an jeep liberty that was used and in great shape with low miles. the headliner was sagging and we brought that to attention and Manny took the car in and gave us a new headliner free of charge. Go to Crown Cadillac for new and used vehicles. You wont be sorry! No pressure no games and no price changes my sister has had the car for a couple of months now and it is great with no problems. Manny even emails us sometimes about specials and promotions on new Cadillacs. More