Crown Cadillac

Service and repair of Cadillac ATS My Cadi was due for its annual service and my trunk release needed to be repaired. Since the repair required a part to be delivered, I was furnished w My Cadi was due for its annual service and my trunk release needed to be repaired. Since the repair required a part to be delivered, I was furnished with a loaner in the interim. The service I received was excellent, friendly and professional and my car was returned to me in immaculate condition. More

Excellant Service gentleman Freddy Baez is the reason I use Crown. My Cadi was bought in Florida, and travels back each year. He is patient with good and/or dumb questions. He c Freddy Baez is the reason I use Crown. My Cadi was bought in Florida, and travels back each year. He is patient with good and/or dumb questions. He clearly explains when and what the car needs are. He goes over your costs and bill so all is clear BEFORE and at time to pay. He is courteous, has good communication skills, and is a gentleman. More

Great dealership from Sales and Marketing to the Service Department. Andy Athanasopoulos was our Sales man was very informative when we were purchasing the XTS. He had complete knowledge of the car and ex Department. Andy Athanasopoulos was our Sales man was very informative when we were purchasing the XTS. He had complete knowledge of the car and explained everything to us. We just had the car serviced and Freddy Baez was was great with us. He took the car in on time and when it was finished he explained everything to us. Great Dealership More

I come to Crowne for service because of the level of service received from John O'Carroll, I have been coming for years and have always had great experiences. service received from John O'Carroll, I have been coming for years and have always had great experiences. More

I would highly recommend this dealership- especially after visiting other dealers. So helpful, professional and at the same time fun! Just wish I had bluetooth after visiting other dealers. So helpful, professional and at the same time fun! Just wish I had bluetooth More

Dealership is great and we got an outstanding deal on a jeep liberty that was used and in great shape with low miles. the headliner was sagging and we brought that to attention and Manny took the car in an jeep liberty that was used and in great shape with low miles. the headliner was sagging and we brought that to attention and Manny took the car in and gave us a new headliner free of charge. Go to Crown Cadillac for new and used vehicles. You wont be sorry! No pressure no games and no price changes my sister has had the car for a couple of months now and it is great with no problems. Manny even emails us sometimes about specials and promotions on new Cadillacs. More

The service was great and prompt. The serce center counter person Bill Friedman was very courteous, helpful and friendly. The service center meet with needs at this time. counter person Bill Friedman was very courteous, helpful and friendly. The service center meet with needs at this time. More

The clerk at the payment window is truly AMAZING EVERY TIME! Multitasking and still giving A1 service, she's just great! I wish I could remember her name but I can't at the moment. TIME! Multitasking and still giving A1 service, she's just great! I wish I could remember her name but I can't at the moment. More

it is always a pleasure to have my XTS serviced at Crown. The personnel are friendly, knowledgeable and efficient. Bill Friedman does all he can to assure that the customer is satisfied. I would never have m The personnel are friendly, knowledgeable and efficient. Bill Friedman does all he can to assure that the customer is satisfied. I would never have my car serviced anywhere else This is perhaps the 5th or 6th Caddy I have purchased from Crown and definitely not my last. More

Crown Cadillac in Watchung has great customer service the staff is always helpful and friendly. I enjoy the new loaner car in exchange for leaving my car. staff is always helpful and friendly. I enjoy the new loaner car in exchange for leaving my car. More