Crown Cadillac

Great service Freddi Baez and crown vadillac in general are amazing. Professionals, precise and super friendly. As always freddie goes tge ecfra mile tp make sure e Freddi Baez and crown vadillac in general are amazing. Professionals, precise and super friendly. As always freddie goes tge ecfra mile tp make sure everything is done amazing. Thank you very much More

Freddy is outstanding! Freddy is always professional and helpful! His advice and guidance are always appreciated. Freddy should be emulated by service professionals everyw Freddy is always professional and helpful! His advice and guidance are always appreciated. Freddy should be emulated by service professionals everywhere. Awesome experience. Thank you Freddy! More

Great customer service Servicing my car is always a pleasant experience at this dealership, there is no problem making appointments and the staff is very friendly. I highly Servicing my car is always a pleasant experience at this dealership, there is no problem making appointments and the staff is very friendly. I highly recommend Freddy Baez,he's very thorough and knowledgeable. More

Required serious emergency service 1300 miles away from home Can't say enough about the attention, kindness and expertise afforded me under serious stressful circumstances. Freddy and Jason in particular were so Can't say enough about the attention, kindness and expertise afforded me under serious stressful circumstances. Freddy and Jason in particular were so helpful and courteous. They are both a credit to Crown Cadillac. More

friendly and very helpful I own a 2014 xts, I was parked in a store parking lot,when I got home a noticed someone hit my passenger side front fender leaving a dent over my whee I own a 2014 xts, I was parked in a store parking lot,when I got home a noticed someone hit my passenger side front fender leaving a dent over my wheel.I took the car to get a couple of estimates which I thought was way out line. I then decided to bring my car to the dealer where I was helped by Freddy who works in the service department he ask if I could wait around because it was the day their dent guy was coming in and he would look at it to see if he could fix it. Freddy let me know when he got there and kept me informed of what was going on every step of the way. When the job was done Freddy came to get me with a big smile on his face and said I think you will be happy. Needless to say I was very happy NO MORE DENT! Freddy Baez is the Best! More

Great customer service Freddy has always treated me well and made service experience at Crown a positive one. I will continue to use Crown and Freddy to have work done to m Freddy has always treated me well and made service experience at Crown a positive one. I will continue to use Crown and Freddy to have work done to my vehicle. More

always a pleasure Crown Cadillac certainly has the best Service Department I've ever dealt with & Freddy Baez always keeps you posted every step of the way & has consis Crown Cadillac certainly has the best Service Department I've ever dealt with & Freddy Baez always keeps you posted every step of the way & has consistently gone above & beyond. More

A breeze from start to finish! An absolute breeze from start to finish. I was treated like a queen! After taking a quick look online, I made an appointment with Andy, who was an all An absolute breeze from start to finish. I was treated like a queen! After taking a quick look online, I made an appointment with Andy, who was an all star. This made the process, quick and easier. Andy had the type of car I wanted, the style and an idea of what I was already looking for. After going over and and all questions, and having the car I liked already pulled up to the front the day of our appointment, and we went on a test drive. Not having owned a Cadillac previously I had a lot of questions, all were answered with care and professionalism. I will absolutely recommend Crown and Andy. I picked up my car a few days later, it was perfectly detailed, and ready to go. Every member of Crown treats you like family. More

Service visit Freddy is the consummate professional in his field and I definitely appreciate his attention to the details. Freddy is always clear in his communicati Freddy is the consummate professional in his field and I definitely appreciate his attention to the details. Freddy is always clear in his communications and it's a pleasure to work with him when I need him and his team! More

Great Job!!! I have been a Crown Cadillac Customer for a number of years and consider their Service Team and most notably Freddie Baez Service Adviser exceptional. I have been a Crown Cadillac Customer for a number of years and consider their Service Team and most notably Freddie Baez Service Adviser exceptional. His manner and presentation has always been knowledgeable, courteous and very professional and while I have pause due to the cost of maintenance I appreciate the care and confidence provided me when I bring my vehicle in for service. I know the job will be performed and done appropriately without issue. BRAVO Crown Cadillac!!! More