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Crown Automotive Collision Center

St Petersburg, FL

4.7
485 Reviews

5237 34th St N

St Petersburg, FL

33714

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485 Reviews of Crown Automotive Collision Center

October 04, 2020

Christina Perez was excellent and professional. she kept me informed of status of repairs on our company truck and progress with the insurance company. I would highly recommend her and Crown Collision cent More

by pjohnston
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
Oct 05, 2020 -

Crown Automotive Collision Center responded

Thank you for leaving Christina this positive review! We are delighted to know that she took great care of you and kept you updated and informed- from start to finish! She will be proud to have earned your kind recommendation, and we wish you the safest of travels- on behalf of her and the entire team!

October 01, 2020

I had my car tinted, tiny dent fixed & paint touch up; picked up my car in September 24, 2020 with Mr. Bullock. He was very unprofessional. I will not recommend him to anyone. More

by Mrs. Baker
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Charlie Bullock
Oct 28, 2020 -

Crown Automotive Collision Center responded

Dear Mrs. Baker We appreciate your review and apologize for your experience. Thank you for taking the time to talk to me in person and allowing us to do the touch-ups to your satisfaction. We have counseled the advisor regarding his handling of the conversation with you. We can assure you that he has learned from this experience, and he is committed to doing a much better job of communicating going forward. Thank you, Sincerely. Steve Lukas, Manager

September 28, 2020

Christina is an exceptional and professional employee. She was concerned that I was upset over my vehicle being damaged and she assured me it would look brand new. And my car did look brand new. She is More

by drzor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
Sep 29, 2020 -

Crown Automotive Collision Center responded

Thank you for leaving Christina this wonderful review! She certainly is an excellent asset to our team, and she will be honored to know how greatly you valued her assistance. We wish you safe travels. Please do not hesitate to give us a call if there is anything more that she or the team may help you with in the future!

September 25, 2020

Christine was very professional and made the repair process understandable. She was ready when we brought the car in and clearly explained what would be done. She was always available when i called a More

by cathmilne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lukas, Christina Perez
September 25, 2020

Christina from the absolute beginning of this experience made sure that not only my car but me as well were taken care of. She took the extra step to get a factory replacement instead of after market bumper More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
September 24, 2020

Christina helped us make the best out of a bad situation. Dealing with car maintenance and repair is never fun & she absolutely walked us through the process, was communicative and helped us work through eac More

by Larissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
Sep 29, 2020 -

Crown Automotive Collision Center responded

Larissa, Thank you for taking the time to leave Christina this 5-star review! We are overjoyed that she could put you at ease and make your overall experience as seamless as possible. She will be honored to know how greatly you valued her assistance. Please let us know if there is ever anything more that she or the team may help you with in the future!

September 20, 2020

David kept me up to speed on my repair the entire time with great communication. They had excellent customer service! Would recommend their service to others! More

by Stacey
Recommend Dealer
Yes
Employees Worked With
David Thach
Sep 22, 2020 -

Crown Automotive Collision Center responded

Stacey, Thank you for leaving David this 5-star review! We are happy to hear that he took great care of you and made your overall experience both informative and efficient. It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that we may help you with in the future!

September 18, 2020

Christina was the very helpful when I came into the collision center and put me at ease about the repairs to my car and then in providing timely updates on my car repairs More

by gailk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
Sep 18, 2020 -

Crown Automotive Collision Center responded

Thank you for leaving Christina this 5-star review! We are happy to hear that she took great care of you and ensured that your concerns were efficiently resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that we may help you with in the future!

September 16, 2020

Tony Matthews was very attentive to my needs. He gave great suggestions on the best way to correct the damage to my car. He did not hesitate to take care of my vehicle when I arrived at the Collision C More

by Stephanieadkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Matthews
Sep 18, 2020 -

Crown Automotive Collision Center responded

Stephanie, Your safety and satisfaction are of the utmost importance to us, and we are pleased that Tony could get your automotive needs efficiently taken care of. We thank you for taking the time to leave him this excellent review, and we wish you the safest of travels- on behalf of him and the entire team!

September 14, 2020

David Thach was my service advisor and did a great job of taking care of the issue on my 2016 Genesis. Thank you David. Five star service from David and Crown Collision!! More

by Galico27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thach
Sep 15, 2020 -

Crown Automotive Collision Center responded

Thank you so much for your excellent review! Providing 5-star service is so important to us, and we are overjoyed that the quality of our work met your satisfaction. We wish you safe travels. Please do not hesitate to let us know if we may be of further assistance to you in the future!

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