Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Automotive Collision Center
St Petersburg, FL
485 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
485 Reviews of Crown Automotive Collision Center
June 03, 2013
Brought car into Crown to get repaired with severe rear end damage. Had some issues with paying for the repairs to the point where the financing bank got involved and were ready to repossess the car. This end damage. Had some issues with paying for the repairs to the point where the financing bank got involved and were ready to repossess the car. This whole situation was caused from my senseless decision and was entirely my fault but Pauline being the very nice person that she is still gave me a chance to resolve it. She went above and beyond with helping me do so. Also can't thank Mike Stickney enough with his part in this. He got the repairs finish within the promise date, took care of a couple problems that he didn't even have to. Long story short is that these 2 individuals provide top notch service and assistance and would highly recommend them. The work performed was excellent and repairs were absolutely flawless. I appreciate all the help from everyone at Crown and couldn't think of a better place to go. Thank you Crown! More
by N1ssan123
Employees Worked With
Pauline Valdivieso, Mike Stickney
March 09, 2013
Rob Hamm was very capable and experienced, although this was largely an internet purchase, Rob guided me easily through the process of interstate tax laws and reciprocity as well as my needs in getting this was largely an internet purchase, Rob guided me easily through the process of interstate tax laws and reciprocity as well as my needs in getting this vehicle safely transported to Arizona. Rob Hamm is a credit to your establishment. More
by Z28Couch
Employees Worked With
Rob Hamm
November 27, 2012
My beautiful 2011 Kia Sportage EX was hit by a person who was exiting a parking lot. Damage was fairly minor, thank goodness - dented right bumper and fender, caved-in headlight. Crown made speedy repairs a was exiting a parking lot. Damage was fairly minor, thank goodness - dented right bumper and fender, caved-in headlight. Crown made speedy repairs and returned my car promptly as promised - sparkling shiny and sweet-smelling. Front desk personnel were friendly and helpful as was Steve Lukas, my estimator. A day after the estimate was presented, I discovered that the windshield washer pump had also been damaged - no problem, Steve took care of that as well. I was very pleased with the service CrownCollision gave me. I will recommend them to others. More
by SWallis
Employees Worked With
Pauline Valdivieso, Steve Lukas
March 17, 2011
Ron Potter was absolutely as good as he could be. He was able to recognize my problems and deal with the insurance representative, on my behalf, in a very good business manor. It was the way he handled him able to recognize my problems and deal with the insurance representative, on my behalf, in a very good business manor. It was the way he handled himself that caused me to let your company do the body work. I actually wanted to take it to another body shop. However dealing with Steve Lukas was another matter. One time he would be nice and then the next he would be rude. He couldn't see problems with their work that other qualified men saw immediately, including the insurance adjuster. I took the car back today for them to adjust the new door handle mechanism that was put on the last time the car was in and his excuse is that it is new otherwise it would work smoothly. That the 2011 models all worked the same way....I doubt that. The other three doors open the way they should. More
by wolfjrl
Employees Worked With
Ron Potter
September 13, 2010
I took Chevy truck to Crown Automotive Collision Center I took Chevy truck to Crown Automotive Collision Center after i was involved in a accident. I chose Crown because my neighbor had a great experience I took Chevy truck to Crown Automotive Collision Center after i was involved in a accident. I chose Crown because my neighbor had a great experience with them. And he was right!! These people are very courteous and professional. They really went the extra mile!! They kept me updated with progress on my truck and returned it to me looking more beautiful than ever!!! Great Job!! More
by ChevySSGuy
Employees Worked With
Mike Stickney, Mike Stickney
