Crown Automotive Collision Center

Our 2011 Hyundai Elantra had been side-swiped and the driver's side mirror badly damaged. When I went to crown collision Mike Stickney examined the damage and gave me an estimate; he was extremely profes driver's side mirror badly damaged. When I went to crown collision Mike Stickney examined the damage and gave me an estimate; he was extremely professional and courteous and after discovering that we had been able to save the cover of the mirror(thus saving any painting necessary) he was able to retrieve the parts needed and have it all completely done in under 35 minutes. I know this is a very fine collision center with honest good service because five years ago our brand new(two weeks old) Honda Civic was badly damaged when a deer ran in front of our car on a four lane highway..it was towed to Crown and had over 7000 damage. Again the service was top rate and the car was totally restored and is still in fine condition. j More

Dave Conrad was an exemplorary service advisor. I have always hated brining my car to the dealership and have preferred going to the likes of Tires Plus, etc. However, because of the recall on my Honda pa always hated brining my car to the dealership and have preferred going to the likes of Tires Plus, etc. However, because of the recall on my Honda paint, I was forced to take in it to Honda. The experience with Dave is how ALL customer service should be conducted. Any time there was any problem or delay, he phoned me immediately upon his knowledge of the delay. Moreover, he consistently provided ample contact and a chipper attitude the entire time. I would VERY HIGHLY RECOMMEND Dave for anything at the collision center. More

Very impressed with Greg's customer service. The whole experience was great. We are snowbirds and required service to our vehicle. We were called to remind us of our service apt the day prior...an whole experience was great. We are snowbirds and required service to our vehicle. We were called to remind us of our service apt the day prior...and were contacted to advise us that the work had been completed. We would not hesitate in recomming this dealership to anyone! More

Mike Stickney, Pauline Valdivieso and Michelle Trippi are an amazing, customer satisfaction oriented team. They do their utmost best to work with the customer and have a wonderful disposition and truly t are an amazing, customer satisfaction oriented team. They do their utmost best to work with the customer and have a wonderful disposition and truly take pride in their work. ALL three are an asset to the Crown collision center. All interactions with them have been a pleasant experience, above expectations and always have the customers best interest in mine. Amazing team ..... More

Pauline was very helpful. And what a sweet girl. All repairs were do e correctly and my car was even detailed when I got it back. Great job Pauline Stickney and staff. You have one happy coustomer!!!!! repairs were do e correctly and my car was even detailed when I got it back. Great job Pauline Stickney and staff. You have one happy coustomer!!!!! More

Steve Lukas was quite pleasant to work with, the staff worked hard to make sure Their workmanship was exactly what I thought it would be. I would definitely bring my car back again and again for future si worked hard to make sure Their workmanship was exactly what I thought it would be. I would definitely bring my car back again and again for future sings and scrapes. More

Mr Stickney was a complete professional. I would gladly go back to him, as well as refer people I know to him anytime. Please forward my comments on to his supervisor. go back to him, as well as refer people I know to him anytime. Please forward my comments on to his supervisor. More

I need help with warrenty issues and Sherry was so helpful..She got my account and also had Matt look at my car that day. . helpful..She got my account and also had Matt look at my car that day. . More

I would like to commend the service I received from the Crown Collision Center. The people behind the desk treated me with a smile and eased my frustration. I soon will be 83 years old. Mike Stickney hel Crown Collision Center. The people behind the desk treated me with a smile and eased my frustration. I soon will be 83 years old. Mike Stickney helped me with my problem and assured me Crown Collision could take care of me. I am back home now and want to thank my lucky stars I chose Crown Collison Center and especially Mike Stickney for their service. Sincerely, Katherine Safford More

WE are so happy with our new (used)Prius. We found our vehicle online and Bill gave us all the info before we drove the 2 hour ride to the dealer. All the figures and details were exactly like they said, vehicle online and Bill gave us all the info before we drove the 2 hour ride to the dealer. All the figures and details were exactly like they said, no lies, gimmicks, or secret costs added on. The manager Mike Mathis worked with us to solve a big problem we had and Geoff Sullivan did everything possible to get us in our new car. They all were kind, helpful, and worked hard to see us drive away with our Prius. We will always buy our cars at Crown and reccommend them to everyone. We have owned 7 new cars in our lifetime and this was the FIRST pleasant experience at a car dealer. Thanks Crown Automotive More