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Crossroads Ford of Prince George
Prince George, VA
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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282 Reviews of Crossroads Ford of Prince George
April 26, 2012
Attentive employee, he answer all my questions in a professional way, help me and my wife to get the best option, price and interest rate. professional way, help me and my wife to get the best option, price and interest rate. More
by joelmanuel
Employees Worked With
judith rosario, Kenny Wingfield
April 21, 2012
My purchase was a 2012 F150 XLT P/U with 4WD. I wanted a truck comparable to my 2001 F150 XLT, but with 4WD which the '01 did not have. The truck color I wanted was not available at Crossroads, howeve truck comparable to my 2001 F150 XLT, but with 4WD which the '01 did not have. The truck color I wanted was not available at Crossroads, however, Kenny located the model & color I wanted at a deal- ership in Md. He showed a true concern for customer satisfaction by locating this vehicle & arranging for it to be transported to Crossroads in a very timely manner. Kenny displayed true professionalism throughout the whole process. I consider him to be one of the fairest & most efficient auto salespersons I have ever dealt with. More
by Whip2
Employees Worked With
Kenny Wingfield
April 02, 2012
Stephen and Charles were both very helpfull and informitive. They sold me on a New Fiesta and I pick it up Today. I am very Excited. Thanks Guys informitive. They sold me on a New Fiesta and I pick it up Today. I am very Excited. Thanks Guys More
by Joe Goodrow
Employees Worked With
Charles Chaplin
April 02, 2012
I was impressed with Craig Lorey on my first visit to crossroads Ford.He answered all my questions on the new f150 I was looking at.I did not purchase my 150 on that visit. WE talked by phone several t crossroads Ford.He answered all my questions on the new f150 I was looking at.I did not purchase my 150 on that visit. WE talked by phone several times over the next two weeks before I made my purchase. Each time we talked Craig was always very courteous with the questions and price discussions we had.Craig with his laid back no pressure sales attitude was great to deal with.I will recommend Craig and Crossroads Ford to my family and friends. Ronnie Bryant Chesterfield Va More
by Ronnie Bryant
Employees Worked With
Craig Lorey, Charles Chaplin
March 30, 2012
As a first time buyer, the customer service I received from Stephen at Crossroads Ford was of great quality. I felt that he and the management team had my best interest at heart which made the transaction from Stephen at Crossroads Ford was of great quality. I felt that he and the management team had my best interest at heart which made the transaction run very smoothly. More
by msjalesa
March 30, 2012
Stephen did a great job getting us our new vehicle. He worked on the pricing and we walked away very happy. We love our new Ford Escape and will be shopping with Stephen in the future! worked on the pricing and we walked away very happy. We love our new Ford Escape and will be shopping with Stephen in the future! More
by brackenma
March 29, 2012
Mr. Wingfield was very professional and courteous without the overbearing salesman routine. He has a genuineness about him that was refreshing. We did not feel pressured into making a decision. This is the s the overbearing salesman routine. He has a genuineness about him that was refreshing. We did not feel pressured into making a decision. This is the second vehicle we’ve purchased with Crossroads and Kenny was involved in both sales. I would highly recommend Kenny to all interested car buyers. More
by boswell100
Employees Worked With
Kenny Wingfield
March 29, 2012
Ronnie has been my salesman for a few years now. I brought my truck a 2007 ford F-150 Harley Davidson Saleen edition and a 2010 Mazda MX-5 Miata.We had all the services and all repairs done at Cross brought my truck a 2007 ford F-150 Harley Davidson Saleen edition and a 2010 Mazda MX-5 Miata.We had all the services and all repairs done at Cross Roads Fords, my service rep. is Bob. We now have traded in the 2010 Mazda for 2012 Ford Focus Titanium. Ronnie sold me this one too, so yes i highly recommend him and the dealership. More
by harletdan54
Employees Worked With
Ronnie Morgan
March 19, 2012
Based on other reviews, I thought I was in for a pleasant experience, but apparently this only applies when they want your money. As soon as it's not needed, they disregard common courtesy. I scheduled an ap experience, but apparently this only applies when they want your money. As soon as it's not needed, they disregard common courtesy. I scheduled an appointment to see a specific car as I live an hour and a half away. Stephen called me at 830pm, 30 minutes before closing, the night before my appointment to confirm and "give me the courtesy of telling me if the car sells before I get there." Not so much. I got to the dealership, where Stephen was no where to be found for 20 minutes (why even make the appointment?) I was handed off to Frank who went looking for the keys for a test drive. Five minutes later, I'm told the car's been sold. And the man who sold it saw me checking out the car. Why is it no one could take 30 seconds of their time to let me know this fact is beyond me. To top off this fantastic trip, Frank lets me know there's an alternative car available at another dealership, at Cary. I'm thinking Cary Street in Richmond, because that's in the same state. He means Cary, NORTH CAROLINA. I'll just casually another drive 2.5 hours out of my way to check out another car. I'll be letting my friends and anyone else know of my poor experience here, and I'll be taking my money elsewhere. Thanks. More
by cheframsey2010
Employees Worked With
Frank Hairston
March 17, 2012
You won't find better service anywhere. He's patient, flexible, courteous, and knowledgeable. I've bought both a new F-150 and just bought a new Fusion. He's has kept in touch between purchases, with h flexible, courteous, and knowledgeable. I've bought both a new F-150 and just bought a new Fusion. He's has kept in touch between purchases, with him the deal doesn't end when you get your new keys. He's a member of a class act at Crossroads, and I will continue to do business with him because of that. More
by rondbaker
Employees Worked With
Ron Baker, Craig Lorey
