Crossroads Ford of Prince George
Prince George, VA
Filter Reviews by Keyword
By Type
281 Reviews of Crossroads Ford of Prince George
Me and my grandfather went to buy a car a used ford focus 2010 SEL. first off they acted like they could not come down on the price of the vehicle. So we went with it any way because the car was nice. focus 2010 SEL. first off they acted like they could not come down on the price of the vehicle. So we went with it any way because the car was nice. We put 1000 down cash money. They knew my credit history and i had a some negative things. My grandfathers credit is really good so he co signed with me to get a rate of 8.0 on the vehicle. We signed all the paper work and set up insurance on it and i got to drive it home. When i got in to the car it was almost on E i called them and they said they do not usually fill used cars up with gas. then i get to driving it and some lights come on the dash so i called the dealer and ran the vehicle health history and it came back there was something wrong with it. So i make an appointment with the service department and i tiold the car i was an on call nurse that i would need a loaner and he said no problem be there when they opened and they would have everything ready. So i take it in to get it fixed. I went up to the counter and i tell them who i was and he said okay mister cox u have someone picking you up . i was like no wait a min your service rep said i could have a loaner.... and he got all crappy with me and told me know finally i through a fit i had only had the xxxx car for 24 hours and there was something wrong with it. So they gave me a loaner they smelled like an old Tobacco barn or bar so i was like what ever. Then a few hours later the finace dude calls me and tells me that i had to bring the Loaner back RIGHT NOW that the bank offer fell through and that i had no finacing on it and made me feel like a xxxx criminal . so mind you my grandparents live alll the way in North carolina on lake gaston so they had to drive all the way back up here and help me get the crap back to them and get our money back. moral of the story don't ever drive off the lot unless you are 100 percent sure the bank isnt gonna fall through these people are rude and unprofessional my grandparents could have taken care of what ever needed to be taken care of but they where such prudes we decided to go to Priority Toyota and but a nice used car with better warranties and customer reps!!!!!!!! im in my new car still and have not had one problem!!!! More